Questions & Answers

Q: QuestionCan the bulb be dimmed?

• A:Answer This bulb can be dimmed using an app.

Q: QuestionIs the bulb Energy Star certified?

• A:Answer This bulb is Energy Star certified.

Q: QuestionWhat is the equivalent wattage of the bulb?

• A:Answer This bulb has a wattage equivalent of 60 watts.

Q: QuestionWhat is the lifespan of the bulb?

• A:Answer The maximum life expectancy of this bulb is 25,000 hours.

Q: QuestionWhat is the light output of the bulb?

• A:Answer The light output of the bulb is 800 lumens.

Q: QuestionWorked fine and then said unresponsive. Did the reset on it only to get same message. What am I missing? Is this a cheap alternative that does not work?

Asked 4 years ago by Dorp.

• A:Answer I found the way! I had this exact same problem. Bulb working fine for about 2 months and suddenly it said “unresponsive”. Here’s what you gotta do: - With the bulb on, reset it. (You do this by turning it quickly on and off about 10 times, leave it on and if you did it correctly it should blink 3 times... if it doesn’t, just try again) - Leave the bulb on and disconnect your Alexa device for about 30 seconds. - Reconnect Alexa (bulb on the whole time) go to your Alexa App and: go to “devices”, “add device” (the plus sign at the top right corner), choose “light” and scroll down until you see “Sengled”. It will ask you if your bulb has some kind of “Z” red symbol, choose “no”. Then it will ask you if it has a bluetooth symbol, choose “yes”. - It will send you to pairing mode with Alexa, wait until it’s finished. At this step, my bulb blinked twice at the beginning of the pairing mode— that’s how I knew it worked. - As an alternative, you can turn off the bulb the moment you disconnect the Alexa device, and when you get to the pairing mode step, turn it on again (but I did it exactly as described and it worked). Good luck!

  Answered 4 years ago by Samantha

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Q: QuestionIs this bulb dimmable? And can you dim it by voice with the echo dot?

Asked 4 years ago by Anonymous.

• A:Answer Yes you can, I normally have it in 50% You can adjust it with Alexa or with your phone

  Answered 4 years ago by AmazingVerified Purchase

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Q: QuestionDo you have to have a smart home to use the light bulb features?

Asked 4 years ago by Anonymous.

• A:Answer I believe you are able to download the manufacturers app to allow you to control the bulb if you don’t have an Alexa dot or similar device to control it by voice.

  Answered 4 years ago by CindyVerified Purchase

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Q: QuestionWhat colors does this light provide?

Asked 3 years ago by Jeff.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor

• A:Answer I just posted my review on this bulb and it has 20 different colors to choose from. In the WHITES group you have Warm White, Soft White, White, Daylight White and Cool White. In the COLORS group you have Red, Crimson, Salmon, Orange, Gold, Yellow, Green, Turquoise, Cyan, Sky Blue, Blue, Purple, Magenta, Pink and Lavender. They are all easily chosen from your Alexa app and you can also adjust the lighting from low to high in intensity. I love mine!

  Answered 3 years ago by Mizshutterbug

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Q: QuestionCan the bulb be used safely outside, ex. porch light?

Asked 4 years ago by RED.

• A:Answer Hello! These bulbs are not meant to be used outside, in enclosed fixtures, or on any switches that use any form of variable power or voltage (dimming fixtures). Let us know if you have any other questions! Taylor

  Answered 4 years ago by SengledUSA

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Q: QuestionDoes the bulb have a bright white light option? And can I turn it on and off with my phone?

Asked 3 years ago by Rea.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor

• A:Answer I believe they only have soft white. And yes, you can turn on or off using your phone. If you have three lights in one, then you can control each light bulb separately too. I love mine You’ll enjoy and be pleased. I’m able to turn on lights before dark for my fur babies while at work. But I really only turn one light bulb out of three is suffice for them.

  Answered 3 years ago by Jrey

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Q: QuestionCàn I use this bulb with alexa plus

Asked 4 years ago by Anonymous.

• A:Answer Yes, it works with all Echo devices that support bluetooth, including the Echo Plus.

  Answered 4 years ago by oarsmanVerified Purchase

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Q: QuestionIf the lights are off when the power to the house goes out in the middle of the night will they stay off or will the house suddenly be bright when the power returns?

Asked 3 years ago by NoLongerStuffy.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor

• A:Answer Hi, I had some wiring done, and when the power came back on, the bulb was lit up! I just tried it by unplugging my lamp, and when I plugged it back in, Wala, it was lit up again! I don't like this, but I don't know how to fix it.

  Answered 3 years ago by LingoVerified Purchase

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Q: QuestionDoes this bulb have a solid white light option along with the colors?

Asked 3 years ago by Mel.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor

• A:Answer Yes it does as well as 4 other whites in that group and 15 in the colors group. I chose the Cool White and dimmed to a level I like. Great bulb!

  Answered 3 years ago by Mizshutterbug

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Q: Questionare these bulbs compatible a wall dimmer switch

Asked 3 years ago by gg.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa (4-Pack) - Multicolor

• A:Answer I believe if the dimmer switch is left at 100% power and the bulbs are dimmed by Alexa that is fine. I would not try dimming these bulbs from the wall switch as they have smart circuits that need full power. That is what I found with all smart bulbs.

  Answered 3 years ago by devguyVerified Purchase

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Q: QuestionDoes the light turn on when the power to the house returns after an outage or does it go back to it's last state (where it was when the power went out)?

Asked 3 years ago by NoLongerStuffy.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor

• A:Answer We had a short power outage and when it was restored the lights turned right back on (it did take a minute for the Wi-Fi to boot back up and for the lights to re-establish the connection to the echo unit and the Wi-Fi…but it all happened automatically and the lights where on during that minute…it just was not able to change colors or activate via voice command during that minute….however we could till manually turn them on and off). The lights returned to the standard white that it first boots up with….we haven’t tried the power outage reboot with the lights in a different color so that part I’m unsure of.

  Answered 3 years ago by Dave

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Q: QuestionCan this bulb be put in a hood over the stove/oven?

Asked 4 years ago by Blank.

• A:Answer I have no success in getting what should be such a simple connection. Therefore, I would recommend putting it in the microwave and Nuking it. LOL.

  Answered 4 years ago by BocaBuyer

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Q: QuestionIs this bulb compatible with the Phillips Hue bridge hub?

Asked 4 years ago by Dobbysocks.

• A:Answer Hello! The bulb will only pair with compatible Alexa units. It will not pair to a Phillips hub. Thanks! Sengled USA

  Answered 4 years ago by SengledUSA

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Q: QuestionThis page shows Sengled "Soft White" bulbs - only white bulbs show in the promo pics - but all the reviews and user pictures are about colored bulbs, does this bulb change colors? Or are those reviews for a different product?

Asked 2 months ago by NicholasC.

This question was asked about the related product: Sengled - A19 800 Lumens Bluetooth Mesh Smart LED Bulb (2-Pack) - Soft White

Q: QuestionWhat is the lifespan of the lightbulb?

Asked 1 year ago by Rey.

This question was asked about the related product: Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa (4-Pack) - Multicolor

• A:Answer Over 2 years now, and never any problems.

  Answered 1 year ago by DissatisfiedVerified Purchase

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