Questions & Answers

Q: QuestionIf I have all the parts for a pc, will geek squad be able to help me build it, and how much would it cost? Do I need to pay for the full membership or just the $39.99?

Asked 1 year ago by Manny.

Q: Questionmy computer was hacked with a tinba virus. what do i do?

Asked 1 year ago by bill.

Q: QuestionHi guys I have a hp laptop 15" and i need to install two monitors but the laptop only display one of them can you help me?

Asked 1 year ago by Walp.

Q: QuestionSo if you buy your pc parts that you need or to upgrade can they help you install and help with the upgrade

Asked 1 year ago by Jacob.

Q: QuestionDo I need to bring my old iPad when I buy a new one to transfer info? Paying for geek squad, will they do it at my home?

Asked 1 year ago by Dewey.

• A:Answer If you have Geek Squad you can do it over the phone or take it to a Best Buy Geek Squad location. Coming to your house will cost you money.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: Questioni need to set an appointment for Nov22 to have geek squad solve some problems I have with pc

Asked 1 year ago by Ruby.

• A:Answer You simply need to call the store and talk to the Geek Squad to set up an appointment for a time on Nov. 22. Then bring your computer in at your appointed time and describe your difficulties. It probably will be necessary to leave your computer with the Geek Squad for a few days.

  Answered 1 year ago by ItMetMyNeedVerified Purchase

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Q: QuestionIf I bring in my PC for a first time setup and the staff are unable to set it up, am I still charged the fee, or do they hold on to the computer until it is setup completely?

Asked 1 year ago by Matthew.

• A:Answer My experience was they ran into some challenges with mine, asked some questions, and were able to get my hard drive completely duplicated. Complete pros. So I can’t answer your question as they got the task done despite obstacles!

  Answered 1 year ago by Neil2screamVerified Purchase

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Q: QuestionI have started a down load of my new computer, can i hire geek squad come into home to complete and at what cost

Asked 1 year ago by Lee.

• A:Answer They have a TotalTech service that will send helpful staff to your home at a discount.

  Answered 1 year ago by DeniseJVerified Purchase

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Q: QuestionI need to unlock two iPads. Will you do this?

Asked 1 year ago by Todd.

Q: QuestionDo you replace backlights on LED screens? Half of the screen on one of my monitors has been dimmed out lately. I've been looking everywhere for an answer, and this is my last course of action aside from just buying a new monitor.

Asked 1 year ago by Anonymous.

Q: QuestionI have a computer that was built around 10-12 years ago by my dad, who is now deceased. First question, can they diagnose a computer that will not turn on? Secondly, is a receipt or warranty card required for this service?

Asked 1 year ago by TraVisRAD.

Q: QuestionHow do I connect my wireless keyboard that came with my new HP Pavilion desk top? I put batteries in?

Asked 2 years ago by Dale.

• A:Answer Usually wireless keyboards need to be charged and then Bluetooth to your computer.

  Answered 2 years ago by MakoMan57Verified Purchase

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Q: QuestionI have a laptop AsusE410 that it's locked because of too many intents. Can i bring it to get it fixed.

Asked 2 years ago by Yaya.

Q: QuestionCan I get help setting up email on new laptop

Asked 2 years ago by Sam.

• A:Answer Yes, you can get help with anything from GEEK Squad, They are like a super hero with any tech questions in-store or online I would never be without them.

  Answered 2 years ago by BrucesVerified Purchase

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Q: Questiondo you need a appointment to get your lap top computer check out

Asked 2 years ago by Anonymous.

• A:Answer Don’t need a appointment go to tech center someone always there to help you.

  Answered 2 years ago by DouglasMVerified Purchase

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Q: QuestionCan I bring in my laptop to have windows 10 installed. I currently have windows 8.1

Asked 2 years ago by Bobbie.

• A:Answer Yes you can

  Answered 2 years ago by DouglasMVerified Purchase

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Q: QuestionWill the geek squad set up a desktop computer in my home and if so what would the cost be. Could they also connect printers?

Asked 2 years ago by Polly.

• A:Answer They will come to your house I don’t know if they’re a charge. Never used them.

  Answered 2 years ago by DouglasMVerified Purchase

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Q: QuestionI need an appointment to pick up my repair computer

Asked 2 years ago by Anonymous.

• A:Answer Always best to make an appointment. Otherwise you might have to wait until someone can wait on you. They will be helping others with appointments.

  Answered 2 years ago by LynnMarieVerified Purchase

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Q: QuestionCan Geek Squad offer options and help me decide if I need new software/upgraded software on my current PC?

Asked 3 years ago by Researching.

• A:Answer No

  Answered 2 years ago by CarlVerified Purchase

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Q: QuestionI have a Mac Mini it hasnt been setup but I need it to be I was lookin to have the setup connected to my Living TV and I jus wanted to make sure this is the right option for a new PC Setup

Asked 3 years ago by Tramble.

• A:Answer No

  Answered 2 years ago by CarlVerified Purchase

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