“Battery went dead, when I plugged it in to charge, only 2 lights started blinking instead of 3????”
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My ion flex battery will not charge after sitting on the dock for and hour .
Sorry, there was a problem. Please try again later.From the manual: • Top and bottom LED lights are flashing: Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.
Sorry, there was a problem. Please try again later.Over heating. After about an hour it will start charging. That turns the 3.5 hour charge time to 4.5 hours
Sorry, there was a problem. Please try again later.My vacuum has been displaying the same led indications since I bought it and I cannot get it to charge. I was skeptical to buy a stick vacuum to begin with this only reinforces my doubts. I'm dropping this piece of trash on the customer service counter tomorrow and getting my money back, what a joke.
Sorry, there was a problem. Please try again later.Just got off the phone with customer service. The 2nd and 3rd lights from the left, both blinking, you are not using the Shark charger. Sure enough, I was using the charger for my old cordless vacuum. Found the Shark charger and taaaadaaaa... it's charging now!
Sorry, there was a problem. Please try again later.You have the wrong charging cord. Find the cord that came with the vacuum and youre good.
Sorry, there was a problem. Please try again later.i believe this means the battery itself is over heated, i left mine in the charger and next day it was fully charged.
Sorry, there was a problem. Please try again later.If the low charge light and the high charge light flash together disconnect charger and leave for 1 hour then try again
Sorry, there was a problem. Please try again later.Hello Murph, We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thanks, The Customer Support Team
Sorry, there was a problem. Please try again later.For the people saying the battery is to hot. They are wrong. I'm from the great white north just got one delivered today. There is nothing in my manual says anything about the first and the third light blinking. It for sure isn't to hot as its -8 out today with a wind chill of -16. In my case I believe the battery isn't in the desired temp range or there is something wrong with the battery.
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