“I have had many vacuum cleaners because I have three golden retrievers!! the last shark I had had a light on the end of the wand what models have this? My new one claims that the pet hair will not get stuck on the roller and it does and I hate it”

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• We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  Answered by Shark Support Team 5 years ago

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• This vacuum does not suction well and the hair does get stuck on the roller. This is the worst vacuum I've had.

  Answered by KRod 5 years ago

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