Questions & Answers

Name: Shark - UltraCyclone Pet Pro+ CH951 Cordless Hand Vac with Self-Cleaning Pet Power Brush - Black
Brand: Shark
SKU: 6401650
Price: 99.99 USD
Availability: InStock
Rating: 4.4 (1292 reviews)

Shark - UltraCyclone Pet Pro+ CH951 Cordless Hand Vac with Self-Cleaning Pet Power Brush - Black

Model:: CH951; |
SKU:: 6401650

User rating, 4.4 out of 5 stars with 1292 reviews.

Highly rated by customers for:

$99.99

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QuestionHow long will it hold a charge after fully charged, and not in use? I would like to charge mine and store it in the closet UNPLUGGED until I need it.
Asked 5 years ago by BlakeC.
- Answer We would like to let you know that the battery would stay charged for approximately a month, but may not be at full charge.
  Answered 4 years ago by Shark Support Team
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Questionis this product wall mounted
Asked 5 years ago by louie.
- Answer We would like to let you know that this unit has a charging dock that can be purchased separately and can be mounted on a wall. This can be ordered by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
  Answered 5 years ago by Shark Support Team
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QuestionWhere can I purchase a plug to charge the vac in the wall.
Asked 5 years ago by Shar.
- Answer We would like to let you know that you can purchase the charger for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
  Answered 5 years ago by Shark Support Team
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QuestionOkay for kids ages 11 or 12 to use in the home? My grands asked for a hand-helm vacuum.
Asked 5 years ago by Dana77.
- Answer I love this Hand Vac. I would let my nieces and nephews use it without concern. Any battery operated device /tool is much safer for the little ones. No worrying about getting tangled up in cords or handling of plugs which can be extremely dangerous. Convenience AND safety!
  Answered 5 years ago by KidCognac
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QuestionSince the scrubbing brush bristles are not soft, what is the use of this tool?
Asked 5 years ago by candylady32.
- Answer Can be used on Upholstery and other similar objects
  Answered 5 years ago by Anonymous
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QuestionHow can I order an 8.4V charger for this model?
Asked 3 weeks ago by Sandra.
- Answer You can order a charger for the CH951, but it’s important to know that this vacuum only uses a 13.3V charger, not an 8.4V one. This is confirmed by multiple retailers listing compatible chargers for the CH951 that all specify 13.3V output.
  Answered 3 weeks ago by SharkNinja Product Expert
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QuestionWhere to take this item if it needs fixing?
Asked 2 months ago by Alarka.
- Answer Hi Alarka, please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved.
  Answered 1 month ago by SharkNinja Product Expert
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QuestionDoes it come in its own case
Asked 2 months ago by Anonymous.
- Answer It does not come with any type of case or accessory holder.
  Answered 1 week ago by JOHNG
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QuestionHow many Kpa does this have ?
Asked 4 months ago by Mike.
- Answer While we don’t measure this unit, we can confirm the wattage is 80 and the voltage is 10.8.
  Answered 4 months ago by SharkNinja Product Expert
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QuestionBlue blinking light stops. Where is the reset button
Asked 7 months ago by Lori.
- Answer The UltraCyclone doesn't feature a reset button. If the unit doesn't turn on, then the battery power is too low, so the unit will need to get charged. If light still does not come on, try another verified working outlet or contact us at 1-855-427-5127; we'd be happy to look into this for you.
  Answered 6 months ago by SharkNinja Product Expert
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QuestionCan you use this for your car
Asked 11 months ago by lglover.
- Answer The UltraCyclone is suitable for use on any dry surface, including car interiors, making it perfect for picking up dry debris of various sizes.
  Answered 11 months ago by SharkNinja Product Expert
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QuestionIs a charging cable included with the vacuum?
Asked 1 year ago by K.
- Answer yes
  Answered 1 year ago by Asuree
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QuestionIs it dual power charging?
Asked 1 year ago by Anonymous.
- Answer No you cannot charge and use at the same time.
  Answered 3 months ago by FootballMom03
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QuestionWhat is the decibel rating on this vacuum?
Asked 2 years ago by Peej.
- Answer 80 db
  Answered 2 years ago by cjcinec
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QuestionCan you get a replacement cord?
Asked 2 years ago by Jager.
- Answer We would like to let you know that you purchase a replacement cord for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
  Answered 2 years ago by Shark Support Team
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QuestionWhat is the cfm
Asked 2 years ago by Anonymous.
- Answer I'm not sure about the CFM specifics but the suction is good.
  Answered 2 years ago by Nightwolf
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QuestionWhile connected to charging cord when fully charged the light stops blinking and burns steady is the light suppose to stay illuminated or is it supposed to turn off after a few minutes?
Asked 3 years ago by Smiley.
- Answer the light should turn off
  Answered 3 years ago by Anonymous
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Questionwhat is the voltage. 12v, 16v etc.
Asked 3 years ago by eview1.
- Answer The specifications state it’s 10.8v.
  Answered 3 years ago by Vinod
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QuestionDoes this have a wall mount attachment?
Asked 3 years ago by Jives.
- Answer No wall mount; wished it did. But, love the lightweight, self-cleaning multi-head tools.
  Answered 3 years ago by Bubbles
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QuestionDoes it have a base that it sits upon to charge or is it wall-mounted?
Asked 3 years ago by SCross.
- Answer There is no charging base for the hand vac to sit on, nor is it wall mounted. The charging adaptor plugs into the back of the hand vac and just sits on your counter or floor for charging.
  Answered 3 years ago by Winelover68
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Showing 21-40 of 67 questions

Questions & Answers

Shark - UltraCyclone Pet Pro+ CH951 Cordless Hand Vac with Self-Cleaning Pet Power Brush - Black

Q: QuestionHow long will it hold a charge after fully charged, and not in use? I would like to charge mine and store it in the closet UNPLUGGED until I need it.

Q: Questionis this product wall mounted

Q: QuestionWhere can I purchase a plug to charge the vac in the wall.

Q: QuestionOkay for kids ages 11 or 12 to use in the home? My grands asked for a hand-helm vacuum.

Q: QuestionSince the scrubbing brush bristles are not soft, what is the use of this tool?

Q: QuestionHow can I order an 8.4V charger for this model?

Q: QuestionWhere to take this item if it needs fixing?

Q: QuestionDoes it come in its own case

Q: QuestionHow many Kpa does this have ?

Q: QuestionBlue blinking light stops. Where is the reset button

Q: QuestionCan you use this for your car

Q: QuestionIs a charging cable included with the vacuum?

Q: QuestionIs it dual power charging?

Q: QuestionWhat is the decibel rating on this vacuum?

Q: QuestionCan you get a replacement cord?

Q: QuestionWhat is the cfm

Q: QuestionWhile connected to charging cord when fully charged the light stops blinking and burns steady is the light suppose to stay illuminated or is it supposed to turn off after a few minutes?

Q: Questionwhat is the voltage. 12v, 16v etc.

Q: QuestionDoes this have a wall mount attachment?

Q: QuestionDoes it have a base that it sits upon to charge or is it wall-mounted?

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QuestionHow long will it hold a charge after fully charged, and not in use? I would like to charge mine and store it in the closet UNPLUGGED until I need it.

Questionis this product wall mounted

QuestionWhere can I purchase a plug to charge the vac in the wall.

QuestionOkay for kids ages 11 or 12 to use in the home? My grands asked for a hand-helm vacuum.

QuestionSince the scrubbing brush bristles are not soft, what is the use of this tool?

QuestionHow can I order an 8.4V charger for this model?

QuestionWhere to take this item if it needs fixing?

QuestionDoes it come in its own case

QuestionHow many Kpa does this have ?

QuestionBlue blinking light stops. Where is the reset button

QuestionCan you use this for your car

QuestionIs a charging cable included with the vacuum?

QuestionIs it dual power charging?

QuestionWhat is the decibel rating on this vacuum?

QuestionCan you get a replacement cord?

QuestionWhat is the cfm

QuestionWhile connected to charging cord when fully charged the light stops blinking and burns steady is the light suppose to stay illuminated or is it supposed to turn off after a few minutes?

Questionwhat is the voltage. 12v, 16v etc.

QuestionDoes this have a wall mount attachment?

QuestionDoes it have a base that it sits upon to charge or is it wall-mounted?