A:AnswerYes it does only come with one battery, it lasts approximately 45 minutes on a full charge. I will be ordering an extra battery soon though. Model number printed on the battery is XSBT750. As far as I can tell, this model was just released so hopefully there will be more info soon!
A:AnswerIt is about as loud as any powerful vacuum. To my ear no more or no less. I do not know the exact decibel level. But my pets run and hide from it.
A:AnswerWe would like to let you know that you can charge the Shark® Vertex™ DuoClean® either while in the folded position, or you can remove the handheld from the wand and charge it that way. The battery on the IZ462 is easily removed by pressing a battery release button. This unit can also be charged with the battery out of the unit.
A:AnswerYes it does. However it does not have strong suction when used as a hand tool. And do not bother purchasing the motorized hand tool. It does not work whatsoever.
A:AnswerWe would like to let you know that the brushroll spins in both Carpet and Barefloor settings. However in Barefloor settings the brushroll spins at a slower speed.
A:AnswerWe would like to let you know that you can purchase a replacement battery for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerIt will not stand on its own fully extended. You have to push the button that makes it fold in half. Then push top half of unit forward to locking position. It will be half as tall as it was when folded over. Only then, will it stand on its own. Also the same button is used to bend the unit, to make it flexible, so it will get under furniture and tables so you do not have to bend over. Then push back into locking position for full length
A:AnswerThis updated model has only one battery because the battery can last for up to 60 minutes. I have the original DuoClean model with two batteries; the two batteries each last less than 30 minutes. Maybe that’s why there is only one battery; I do not know if there is a two-battery bundle available.
A:AnswerWe would like to let you know that this unit does not have a charging dock for the battery. To charge the battery you plug the charger into the unit.
A:AnswerIn the fully extended position it will need to be leaned against something as this vacuum is top heavy. But if the Multi-Flex wand is collapsed it will free stand on its own.
A:AnswerIt is not self propelled but the roller heads are powered.
It is much easier to push around on my high pile shag rug than my dyson ball vacuum.
