Questions & Answers

Q: QuestionDoes the Shark WANDVAC come with any additional tools?

• A:Answer Yes, the Shark WANDVAC includes a Multi-Surface Pet Tool and a Duster Crevice Tool.

Q: QuestionHow is the Shark WANDVAC powered?

• A:Answer The Shark WANDVAC is cordless and powered by a battery.

Q: QuestionHow long does the Shark WANDVAC take to charge?

• A:Answer The Shark WANDVAC takes 150 minutes to charge.

Q: QuestionWhat is the weight of this Shark hand vacuum?

• A:Answer This Shark hand vacuum weighs 1.4 lbs.

Q: QuestionIs the filter in the Shark WANDVAC washable?

• A:Answer Yes, the filter in the Shark WANDVAC is washable.

Q: QuestionWhat type of filter does the Shark WANDVAC use?

• A:Answer The Shark WANDVAC uses a cloth filter.

Q: Questionhow long battery less

Asked 5 years ago by sky.

• A:Answer Hello sky, We would like to inform you that the Shark ION™ W1 Cordless Hand Vac will run for approximately 9 minutes and 30 seconds on a full charge. With this being said, we recommend that you return it to the charging dock after every use, so it is always ready to go. We hope this information helps. The Customer Support Team

  Answered 5 years ago by Shark Support Team

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Q: QuestionCan you replace the battery in this vacuum?

Asked 4 years ago by petpatrol.

• A:Answer Yes. See the two flat notches right before the edge of the handle? There’s a seam there with a notch on both sides. It’s like a cap. If you take a wide, flat head screwdriver, stick it in the notch and twist it will lift the the cap. That cap on the end of the handle is attached to the lithium battery. The whole thing slides out battery attached. No screws or hardware to remove it. Just order a replacement and pop it right in.

  Answered 2 years ago by johng

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Q: QuestionWandvac only runs for 10 sec and shuts off. Have to keep turning on every 10 sec.

Asked 3 years ago by Chitown.

• A:Answer It’s the battery. Mine started this but after almost 4 years of daily use. I looked and for like $40-$45 the battery can be replaced. Expensive battery but if you’ve had one for years and it’s still in good shape other than this happening. It’s still like half the price of buying a new one to just replace the battery.

  Answered 2 years ago by johng

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Q: QuestionCan this be mounted to the wall?

Asked 5 years ago by JB.

• A:Answer No. I don't see any photos of the product that shows it mounted to a wall.

  Answered 5 years ago by akaannieVerified Purchase

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Q: Questionwhere are the hoses?

Asked 6 years ago by lynmar.

• A:Answer No hoses It’s like a dirtdevil but more powerful

  Answered 6 years ago by JohnsntonyVerified Purchase

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Q: QuestionIs the battery covered by the 2yr warranty? Does the customer need to pay postage for warranty coverage?

Asked 3 years ago by Battery.

• A:Answer The battery is not covered under the limited warranty.

  Answered 3 years ago by Shark Support Team

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Q: QuestionHow loud is this vacuum? My pet is terrified of loud noises so I’m looking for something quieter.

Asked 3 years ago by AVee.

• A:Answer We would like to let you know that the sound our units emits is no louder than a regular vacuum.

  Answered 3 years ago by Shark Support Team

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Q: QuestionReplace yellow filter ?

Asked 4 years ago by At.

• A:Answer We would like to let you know that you can purchase filters for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered 4 years ago by Shark Support Team

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Q: QuestionWhen was this item released?

Asked 2 months ago by Mike.

• A:Answer ​The Shark WANDVAC Cordless Handheld Vacuum was released in 2019.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionWhat is the width of the plug head of the Shark WV201? In other words, in a four plug wall outlet, can you still pull in something into the adjacent plug?

Asked 3 months ago by chuck.

• A:Answer The width is 2 and 1/8 inches. The length or height is 3 inches. You can plug in something next to it and above it, but not below it.

  Answered 3 weeks ago by user731723Verified Purchase

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Q: QuestionWhere is this wandvac made

Asked 10 months ago by Joy.

• A:Answer This is manufactured in China.

  Answered 9 months ago by SharkNinja Product Expert

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Q: QuestionDoes this vacuum come with a brush attachment? This is for a Lasko space heater, and I was told by them that I need a vacuum with a brush attachment to clean it.

Asked 1 year ago by tony.

• A:Answer Yes

  Answered 1 year ago by DanielHVerified Purchase

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Q: QuestionCan you use this to clean a Lasko tower space heater?

Asked 1 year ago by tony.

• A:Answer Yes, if you hold it very close.

  Answered 1 year ago by Jellybelly4745Verified Purchase

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Q: QuestionWhat are the minimum dimensions of a shelf that this device could fit on, facing front, incorporating the fact that the vacuum itself lies at an angle in the dock? Thank you.

Asked 2 years ago by RubberDucky.

• A:Answer We would like to let you know these are the dimensions of the unit 4.1" L X 8.1" W X 15.2" H.

  Answered 2 years ago by Shark Support Team

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