Questions & Answers

Q: QuestionProduct description says TV has HDR. The specifications say it does not have HDR. Does this TV have HDR?

Asked 5 years ago by gregh16.

• A:Answer Hello, unfortunately this unit does not have the HDR feature.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionDo you need cable for netflix and all or can I run it through wifi

Asked 5 years ago by Nickie.

• A:Answer Hello, this unit has a built in Wi-Fi connection.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionDoes it come with a remote?

Asked 5 years ago by Remote.

• A:Answer When people ask about remote they mean a real one with numbers and channels and so forth ..These Roku TV do not have remotes you get a roku remote that has no real tv or channel functions ..Disappointing to say the least .

  Answered 5 years ago by Justinstl

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Q: QuestionIs this TV HDR10 or HDR - Dolby Vision capable? I’m asking to see if it is compatible with Xbox ONE HDR capabilities.

Asked 5 years ago by Jake.

• A:Answer I called Sharp today and was on hold forever. They told me it's HDR10.

  Answered 5 years ago by strotzyl

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Q: QuestionIs this TV compatible with a Google home nest mini. They say is is smart compatible but would I be able to control the TV with the Google mini?

Asked 5 years ago by 234765.

• A:Answer Hello, please contact 1-855-544-2030 for assistance with this query.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionWhat size mechanical screws do you need to put the legs on ? I need to buy some but I want to make sure I buy the right size

Asked 5 years ago by Jules.

• A:Answer To attach the stand you need M4 x 20mm Screws ( 4 pcs ). David M. - Sharp Support

  Answered 5 years ago by Sharp Customer Care

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Q: QuestionWhat is the VESA number for this TV?

Asked 5 years ago by Karine.

• A:Answer The manual says it is 300 × 200

  Answered 5 years ago by TechNinja

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Q: QuestionCan this tv play video formats via usb flash drive

Asked 5 years ago by Tomm.

• A:Answer Yes

  Answered 5 years ago by PreciousVerified Purchase

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Q: Questionare there buttons located on the tv if the remote is lost? if so, where?

Asked 5 years ago by josh.

• A:Answer No there is no buttons If I had known this before hand would not have bought.

  Answered 5 years ago by toplivVerified Purchase

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Q: QuestionDoes this tv have a optic port for a sound bar ?

Asked 5 years ago by B.

• A:Answer Yes it does.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this have a program to start the tv at the time you want

Asked 5 years ago by Topcat.

• A:Answer No it does not

  Answered 5 years ago by BellcowVerified Purchase

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Q: QuestionWhat is the refresh rate?

Asked 5 years ago by Browngfantasy07.

• A:Answer The refresh rate is 60Hz

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan I watch Disney + on this?

Asked 5 years ago by MrsHimmel.

• A:Answer Yes you can.

  Answered 5 years ago by Moose

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Q: QuestionMy Wi-fi connectivity stopped working and I am unable to re-connect. All other devices are working and connected to the WiFi.

Asked 4 years ago by CindyR.

Q: QuestionI bought this TV from Best Buy less than a year ago. Now when I turn it on it displays the Sharp Roku logo, then immediately turns itself off. Any ideas?

Asked 4 years ago by jonathan.

• A:Answer My tv is doing the same thing. Did you ever get any help with this issue

  Answered 4 years ago by Poopie

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Q: QuestionWhat panel technology does this TV have?

Asked 4 years ago by DMWV.

• A:Answer The panel is LCD with LED backlight - 4K VA technology.

  Answered 4 years ago by Sharp Customer Care

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Q: QuestionNo sound at all! 5 months old.

Asked 4 years ago by Anonymous.

• A:Answer For customer service, please call: 855-544-2030

  Answered 4 years ago by Sharp Customer Care

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Q: QuestionWidth of stand

Asked 4 years ago by Anonymous.

Q: QuestionWhat is manufactures warranty on this tv? I bought this a little over 2 years ago brand new and the picture seems to be doubling

Asked 4 years ago by Jess.

Q: Questionhas anyone had any trouble with there tv being stuck on mute mode

Asked 5 years ago by james.

• A:Answer Try to press the mute button on the side of the remote a couple times. Also, you could try this go Home > Settings > Speaker > and set TV speakers to ON. If the issue persists, please call 1-855-544-2030 and one of our representatives will be happy to assist you.

  Answered 5 years ago by Sharp Customer Care

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