Questions & Answers

Q: Questionwhere can i download a user manual for the sharp 60" smart tv model lc-60p6070u

Asked 6 years ago by ebrim.

Q: QuestionSuddenly my tv turns off when I turn on my Apple TV 4K. I unplugged my Apple TV 4K and plugged into my other sharp tv and it works fine.

Asked 6 years ago by 1925.

• A:Answer Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 6 years ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThis led is Atmos capable?

Asked 6 years ago by Fajabu.

Q: QuestionYeah my TV said it had an update.. So did and after it finished with the it turned off and I haven't been able to get it to turn back on.... I've tried using the remote and the button on the side....

Asked 6 years ago by GucciLyf3.

• A:Answer Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 6 years ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bough a 60” class tv, box says the same but when I took it out form the box the real size is only 53” inches, how come???

Asked 6 years ago by SDiaz.

Q: QuestionWhat are the exact specifications

Asked 6 years ago by Jayj.

• A:Answer The dimensions of the product are as follows: 53.3 x 3.1 x 30.8 inches.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionNetflix won't load and won't reset

Asked 6 years ago by Princess.

• A:Answer It may be beneficial to update the firmware on your television. To update the firmware, navigate to Settings->Support->Check Software Update. If you experience any issues with the update process, please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 1 year ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought this TV a couple of months ago.. And now the TV turns itself off randomly.. The TV has the latest software update.. I've factory reset it... At first I thought it was a hdmi problem but I unplugged everything and still happened.. Plz help

Asked 6 years ago by Keem.

• A:Answer Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 6 years ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhai,my tv model is SHARP LC60UA6800X 60" 4K SMART UHD ANDROID GOOGLE CAST LED TV !my quetion is that tv hv hdr bt when im run my hdr ps4 games is not support

Asked 7 years ago by dave84.

• A:Answer The issue you described may require a firmware update. Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 1 year ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionYoutube wont load on system anymore! Please help. It was working fine and simply one day the insignia shows up and thats it....

Asked 7 years ago by JoeM.

• A:Answer I have the same issue. They suggested a hard restart- it didn’t work for me.

  Answered 7 years ago by NerdherderVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhaving issues playing a looping video via USB is this NOT possible?

Asked 7 years ago by USBVideo.

• A:Answer I cant make the smart TV connect to my internet,

  Answered 6 years ago by RodfranksVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSo i just picked up an xboxOne X and this tv, because it says it has HDR. But my xbox says this tv doesnt have HDR while it says HDR in the description. Am i missing something, or is there a setting i need to turn on HELP

Asked 7 years ago by Xbox1XwthisTV.

• A:Answer Your television may require a firmware update. Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 7 years ago by Sharp Product Expert

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionI just recently purchased Sharp Smart TV. I would like to connect PC with it by wifi. Is someone know how to do it? I tried but PC shows “unapproved by windows”

Asked 7 years ago by Massy.

• A:Answer Hello Massy, please contact us at 855-544-2030 at your earliest convenience so that we may better assist you.

  Answered 7 years ago by Sharp Advisor

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can enable the the setting in the advanced video page for HDMI dynamic Range it doesn’t give a option to change picture doesn’t seem real clear What HDMI output 1,2 or 3 should I connect iin back of tv if my cable company does NOT broadcast in 4K.

Asked 7 years ago by Minkmanse.

• A:Answer Please call us at 1-888-935-8880 so that we can assist you with your television.

  Answered 7 years ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI’m replacing a “dumb” TV for which I already use a Roku Ultra that has really strong wireless connectivity, so I don’t really need a smart TV, just 4K.If I don’t care for the smart interface of this TV is there any reason why I can’t still use my Ultra?

Asked 7 years ago by BeeJ.

• A:Answer This television should be compatible with most Roku devices. If you have any additional questions, please call us at 1-888-935-8880.

  Answered 7 years ago by Sharp Product Expert

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the tv code for this tv Im trying to access YouTube but it's asking me for a four number PIN code for this tv

Asked 7 years ago by Donna.

• A:Answer You have to use your phones YouTube app and the tv at the same time and you have to have a YouTube acct and be logged in

  Answered 7 years ago by JennVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe colour on my TV has suddenly gone to a purple hue? What could be the cause,I have tried adjusting the colour and tint but no help.

Asked 7 years ago by Marie.

• A:Answer Look for a magnent near the television. It potentially was already ruined by a magnent in shipping or in previous handling.

  Answered 7 years ago by ChriswillRAILyouVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSomeone asked a question about their Amazon Firestick. If this is a 'smart' TV, why would you need a AF?

Asked 7 years ago by GaryD.

• A:Answer A Firestick is not necessary, but can be used.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it easy to turn off overscan for HDMI input? How do you do it?

Asked 7 years ago by MisterBiggs.

• A:Answer yes it is. Just go into settings, advance picture settings and overscan is the first one on the list. Press ok on remote to turn on or off.

  Answered 7 years ago by DanmanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the remote allow you to give verbal commands?

Asked 7 years ago by Remote.

• A:Answer No it dose not.

  Answered 7 years ago by JustCuz

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)