Questions & Answers

Q: QuestionMy skullcandy jib + earbuds keep asking for a pin to pair with my phone and it says usually its 0000 or 1234 but ice tried that and a million similar runs of the numbers and no luck how do I get past this

Asked 5 years ago by Confusedasfuck.

• A:Answer I just had this issue with these headphones and my phone. I think it has to do with which device is sending the pair request. What i did was this and i don't know why it worked: 1. Opened up found/nearby bluetooth devices on my phone 2. Turned on headphones and waited until i saw them pop up on phone. 3. Did NOT try to connect 4. Turned off headphones, but they still appeared on my phone screen because I hadn't refreshed the search for nearby devices 5. Try to connect to headphones even though I know they're powered off 6. Wait until it says cannot connect. 7. Turn on headphones. 8. Click them one last time and try to pair from the phone 9. This time it said "a device would like to pair" and I clicked yes and it paired So anyway good luck

  Answered 5 years ago by BenD

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Q: QuestionI am trying to connect them with my iPad and my iPad isn’t picking up my head phones at all. They synced with my iPhone without a problem. I have Bluetooth turned off in phone so it will not connect to phones. Any suggestions? Tried turning and on nothing

Asked 5 years ago by Jschnei.

• A:Answer WOW! how was no one able to answer this question after 3 pages of trouble shooting... Let me guess..... Your head phones aren't showing up as discoverable on your list of available devices? HERE IS HOW YOU PAIR YOUR SKULLCANDY HEADPHONES! The power button is, indeed, also the pairing button.... However..... 1.) Make sure your headphones are OFF. 2.) Press and hold power button (MIDDLE button) for 5 seconds. Do not release the power button until 5 seconds has passed. After 3 seconds, your headphones will power on. Continue to hold for 2 seconds longer after the head phones have turned on, and then your head phones will go into discoverable pairing mode. =)

  Answered 5 years ago by phukkthapohlease

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Q: QuestionDo u have to charge up before u can use and how long

Asked 6 years ago by Lilbit.

• A:Answer Usually every rechargable battery require a pre-charging break-in period. It usually fully empty and fully charged for 16 hrs twice at the begining of its lifetime

  Answered 5 years ago by ZooY

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Q: QuestionHow to charge ? Red light ? model Jib

Asked 5 years ago by randy.

• A:Answer When the Jib+ wireless earbuds are fully uncharged there will be a red light next to the charging port. You can use any USB port to plug the micro USB into to charge the Jib+ wireless earbuds.

  Answered 5 years ago by Skullcandy

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Q: Questionre: JIB wireless headphones model #S2JPW. Every time I am on a call I am told that the person on the other end cannot hear me! Please advise?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Skullcandy - Jib+ Wireless In-Ear Headphones - Blue

• A:Answer Good Afternoon, When using your JIB Wireless headphones for calling, there should be no issue with the receiving end having audio quality problems. Please feel free to visit Skullcandy.com and submit a claim direct through our help platform. This is the best way to get you taken care of if the mic is not working properly on your headphones. Thanks again for reaching out and choosing Skullcandy! Best, SKDY

  Answered 5 years ago by Skullcandy

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Q: QuestionOn the regular, If I put it on the charger after it gets low how long does it take to recharge?

Asked 5 years ago by Captain.

• A:Answer from 0 to 100% 2.5 hours maximum. With my experience 2 hours

  Answered 5 years ago by Cooper

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Q: QuestionDoes it work with calling? Does it have a microphone? Is there noise cancellation?

Asked 5 years ago by Anonymous.

• A:Answer To answer in order: Yes it works with calling. Picking up the phone is play/pause, same with hanging up. Yes it has a microphone It does not have ACTIVE Noise cancellation, but there is a good amount of passive noise cancellation if you get the eartip size right

  Answered 5 years ago by Cooper

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Q: QuestionHow do you pair with headphones?

Asked 4 years ago by Anonymous.

• A:Answer Hold power button until after you hear “power on” continue holding and you will hear “pairing.” Open your Bluetooth settings and click on the headphones.

  Answered 3 years ago by BranVerified Purchase

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Q: QuestionWill these work with PS5?

Asked 4 years ago by Topper.

• A:Answer No, unfortunately the Skullcandy true wireless earbuds will not connect to the PS5 wirelessly.

  Answered 4 years ago by Skullcandy

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Q: QuestionWhat is the jib and how do you use it? The round piece at the end?

Asked 5 years ago by FWR.

• A:Answer They're blue tooth ear buds. Put one in each ear drape cord across the back of your neck and synch with your phone

  Answered 5 years ago by Hela70

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Q: QuestionCan the earbuds withstand going fully underwater as long as the actual part of the earbuds that go in your ears?

Asked 4 years ago by Anonymous.

• A:Answer The Jib + wireless earbud is splash resistant. We would strongly not recommend using them under water.

  Answered 4 years ago by Skullcandy

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Q: Questiondoes it has magnetic on earbud

Asked 4 years ago by Amir.

• A:Answer No, the Jib + Wireless earbuds do not have magnets.

  Answered 4 years ago by Skullcandy

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Q: QuestionWhich part of the ear buds is the microphone to use on calls?

Asked 4 years ago by Jcoronado.

• A:Answer Please see the link below for product specs and help. https://info.skullcandy.com/Support?Dest=hc%2Fen-us%2Fcategories%2F360000831554-Product-Help-

  Answered 4 years ago by Skullcandy

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Q: QuestionSo, I'm experiencing some problems with connectivity. I can't seem to remember what's the four digit code for me to connect my phone to the earbuds and I'm trying to understand what's the best possible solution to fix this?

Asked 5 years ago by Mondo.

• A:Answer Mondo, try turning your headphones off then holding the power button for about five seconds. This should reset the headphones and put you into pairing mode. If that doesn't working feel free to visit our website at skullcandy.com for troubleshooting videos.

  Answered 5 years ago by Skullcandy

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Q: QuestionCan it pair with the iPhone 11?

Asked 5 years ago by Bemey.

• A:Answer It is a bluetooth headphone so yes

  Answered 5 years ago by Macpack2Verified Purchase

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Q: QuestionHow long does it take to charge the battery until it is 100% fully charged?

Asked 5 years ago by Maya.

• A:Answer Hi, I had observed that it may take about 20 minutes

  Answered 5 years ago by EddyVerified Purchase

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Q: QuestionAre these laptop compatible?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by Mandy

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Q: QuestionWill these pair with a Windows 10 laptop?

Asked 5 years ago by XmasShopper.

• A:Answer If you have Bluetooth I can’t see why they wouldn’t

  Answered 5 years ago by DickVerified Purchase

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Q: QuestionIs it possible to connect the Jib+ with another Jib+ so two people can listen to the same audio at the same time?

Asked 5 years ago by Sound.

• A:Answer No. You can do that with Airpods, Samsung buds, Amazon Echo Buds, and select JBL Earbuds/headphones

  Answered 5 years ago by Cooper

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Q: QuestionThe earbuds stopped working. Is there a way to reset these?

Asked 6 months ago by Pantani.