A:Answer Please follow the steps below to pair your earbuds together:
To ensure ease of re-pairing, please unpair or forget your PUSH™ ULTRA in your paired Bluetooth device list
Remove the PUSH™ ULTRA from the charging case and Manually Power OFF:
Touch and hold the Power/MFB button on BOTH buds for 6 seconds
Once both buds have been powered OFF, reset them:
Touch and hold the Power/MFB button on both buds for 10 seconds to completely reset them (this will power cycle them on and off again).
Sync the buds together:
Place the buds back in the case until both LED’s show red, and then pull them back out.
Both buds will automatically power ON and the LED’s will simultaneously flash BLUE while they sync to each other.
You will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE.
At this time, turn on your device’s Bluetooth and look for PUSH™ ULTRA in your list of Available Bluetooth devices. Please make sure it only appears once, and select it.
IMPORTANT – Select all “Pair” and “Ok” prompts that will pop up on your screen.
Once successfully paired, a voice prompt will notify you are now “Connected” and you will see PUSH™ ULTRA twice in your “Paired devices” list.