“How do I get a replacement? One of the earbuds doesn't have any sound anymore.”
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I would try to do this...just set to "forget" on your phone if you paired it before and press and hold both earbuds for a long time and when you release both will be flashing...then you put both of them back in the charger case and take it out pair it again with your phone or device....it should work for both sides...
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