A:Answer Hi Mary. Thanks for reaching out about this. I'm sorry you're missing some emails. Make sure you're checking your "Junk" and "Deleted" mail folders. Otherwise, make sure you didn't accidentally move some emails to a folder you created. Lastly, make sure you are logged in with up to date email and password information. If you recently changed a password, that would explain the loss of recent emails. If you would like help with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.