A:AnswerThanks for your question! We should be able to assist you remotely with both of these issues. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778 or connect with one of our chat agents at www.geeksquad.com/chat.
A:AnswerHi there. Thanks for reaching out about this. We can help out with this. Please give us call at (800) GEEK-SQUAD or (800) 433-5778 and we'll get that working for you.
A:AnswerHi Alan. Thanks for reaching out to us about this. We'd like to know more about this purchase and where it was bought from. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerThanks for your question, Logan! We do offer services to install Windows 10 if you are able to provide recovery media and/or a valid Windows 10 key. At this time, we are not offering in-store services due to COVID-19. You can keep up to date on our response at BestBuy.com.
A:AnswerHi Benoit. Thanks for following up with us. Once the apps are downloaded from the App Store, make sure you activate your product key on Office.com with a Microsoft account. Then in the apps, sign in with that Microsoft account. That should be it! We'd be happy to help you out if you need it. Please call (800) GEEK-SQUAD or (800) 433-5778 if you need any further assistance.
A:AnswerHi there. Thanks for connecting with us on this. I apologize for that inconvenience. We should be able to help out with that. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerThanks for your question, Jeff! We may be able to help update your computer, but we'd want to ensure it is compatible with Windows 10 first. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question, Ericka. It is my understanding your PC may not be able to find the recovery partition and/or does not have an Operating System. You may need the recovery media for the computer. We might be able to look into this for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi John. Thank you for your question! We should be able to do that and would like to know more about anything else you'd like installed when we perform the work. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started with this!
A:AnswerThanks for your question. We should be able to help get this resolved. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. We might be able to do that but would like to know more specifics for the work. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerThanks for your question, Linda. We may be able to help get your email issue resolved. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question. You should have received an email regarding your protection plan after placing the purchase. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you need assistance regarding your plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThank you for your inquiry! Data transfer can be a timely and tedious task, so why not have your local Geek Squad Agents take care of it for you? To ensure we're providing the most accurate quote, you'll want to speak with your local Geek Squad Agent. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerWe would love to assist with this! The exact cost of this may vary, as you even be best suited by something different such as our Total Tech Support Membership. For a price estimate and assistance scheduling this service, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerWindows 10 can be a huge upgrade and we want to accompany you on that journey! The exact cost of this may vary, as you even be best suited by something different such as our Total Tech Support Membership. For a price estimate and assistance scheduling this service, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerIt's never a fun experience when you're unable to download something. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
