“What is Sony's policy on battery replacement should the internal battery die outside of warranty?”
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Hi Blizz20, As long as the unit is still inside the warranty everything will be covered. Thanks, >Joffrey
Sorry, there was a problem. Please try again later.From the owner's manual: "If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery."
Sorry, there was a problem. Please try again later.From what I've read the batteries are not replaceable.
Sorry, there was a problem. Please try again later.I'm fairly certain you just contact Sony to buy the battery through them...
Sorry, there was a problem. Please try again later.I'd imagine that they wouldn't be able to assist you beyond the 15 day return period, unless you've purchased one of their protection/replacement plans through GeekSquad. They'd probably refer you to Sony, which is likely to charge a repair fee if outside of the manufacturer's warranty. If you did purchase one of their protection/replacement plans, I believe that they'll replace it on the spot (walk-in). See http://www.bestbuy.com/site/geek-squad-protection/product-replacement-plan/pcmcat281800050012.c?id=pcmcat281800050012 for more details.
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