Questions & Answers

Q: QuestionWhat is the warranty on an open box? Excellent television?

Asked 2 years ago by Anonymous.

Q: QuestionI need a 48-50" TV for my Sunroom. Would like to view TV programs and movies without the need to purchase black out drapes due to glare on screen from the bright sunlight. Is this TV a good fit for my needs or is there another model that you recommend?

Asked 2 years ago by Gracie.

• A:Answer I think it would be

  Answered 2 years ago by FrancesSVerified Purchase

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Q: QuestionThe professional review is for model KE 489A. This model for sale is listed as model XBR48A9S. Are they the same?

Asked 2 years ago by Randy.

• A:Answer In Europe this TV is KD-48A9, the professional review is from Europe. The TV in US is XBR48-A9S. They are the same.

  Answered 2 years ago by DaveMN

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Q: QuestionWas there a mid-year hardware or software revision that gives this TV HDMI 2.1 on one of the ports? Specifications on Best Buy’s web site say this TV has one HDMI 2.1 port (out of 4 total ports). What’s the deal?

Asked 2 years ago by McGone.

• A:Answer This TV doesn't support 4K@120HZ resolution because it doesn't have HDMI 2.1. The HDMI port #3 is for eARC/ARC, it's the only port where you can enabled enhanced mode for gaming but you are still limited to 4K@60Hz. From Rtings: "The Sony A9S OLED can't take full advantage of the PS5 or Xbox Series S|X, as its HDMI ports lack the bandwidth necessary for 4k @ 120Hz gaming. The replacement model, the Sony A90K OLED, supports HDMI 2.1 bandwidth on two of its HDMI ports, and it has much better compatibility with both consoles."

  Answered 2 years ago by DaveMN

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Q: QuestionGood for ps5??

Asked 2 years ago by Tytt.

• A:Answer This TV doesn't have HDMI 2.1 therefore no 4K@120Hz resolution is supported. Your best resolution out of this TV while playing PS5 will be 4K@60Hz.

  Answered 2 years ago by DaveMN

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Q: QuestionWhat size media console or furniture recommended for this tv? Is it by the width 42 or 48?

Asked 2 years ago by Cass.

• A:Answer Use 42. 48 is diagonal from corner to corner.

  Answered 2 years ago by MasambaVerified Purchase

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Q: QuestionHBO max app working

Asked 2 years ago by Anonymous.

• A:Answer Yes hbo max and other apps work

  Answered 2 years ago by AlaabVerified Purchase

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Q: QuestionCan this television pair with Sonos wireless speakers?

Asked 2 years ago by David.

• A:Answer Absolutely

  Answered 2 years ago by Crimedog

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Q: QuestionThe picture has a 3 inch black border at the top and bottom of the screen. Is there a way to adjust the format to get the picture to fill the whole screen?

Asked 2 years ago by Curious.

• A:Answer Change the ratio

  Answered 2 years ago by JayBVerified Purchase

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Q: QuestionAll features of voice remote works fine accept it will not change channels via voice-- voice remote will turn Tv on and off, etc.---channel change has to be manually. Why won't voice remote change channels?

Asked 2 years ago by Rosebud.

• A:Answer it is fine

  Answered 2 years ago by amazingVerified Purchase

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Q: QuestionIs there a coaxial port for my OTA?

Asked 2 years ago by Janet.

• A:Answer Yes

  Answered 2 years ago by DanDVerified Purchase

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Q: QuestionHow wide is the stand that holds up the tv?

Asked 2 years ago by Anonymous.

• A:Answer Ours measured at about 18.5”

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow much does the 48" Sony Bravia weigh? Do we need 2 people to carry and set up?

Asked 2 years ago by cctv.

• A:Answer 38.8 pounds.I am an older guy and carried and set it up by myself on a stand. It would be advisable though to have a helper.

  Answered 2 years ago by jcboiseVerified Purchase

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Q: Questionwhat size mounting screws are used with the Sony 48" Class Bravia A9s Series OLED 4k UHD Smart Andriod TV?

Asked 2 years ago by Anonymous.

• A:Answer 5 mm.

  Answered 2 years ago by panamaredVerified Purchase

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Q: QuestionCan I turn off the smart tv on the tv and still get all the features through my Nvidia Shield?

Asked 2 years ago by Gary.

• A:Answer Yes. Just use an HDMI port for the NVidia Shield TV and program the TV button on the Sony remote to select that input. This TV also has Android/Google TV built in.

  Answered 2 years ago by DanDVerified Purchase

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Q: QuestionWhat kind of 3D technology does it have inside?

Asked 2 years ago by Moses.

• A:Answer The best information will be at the Sony spec website. It was helpful for me.

  Answered 2 years ago by ChuckVerified Purchase

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Q: QuestionHow come Best Buy is listing this TV as 2021 model and has one hdmi 2.1 input port when Sony website says that A9S 48 inch tv is model year 2020 and it has no HDMI 2.1 input? BestBuy, please fix your listing. Thank you.

Asked 2 years ago by DaveMN.

• A:Answer this is a 2020 model really but there was no replacement for this tv until the a90k in a 48 inch size. so in this size it covers 2020 and 2021. hope this helps. and you are right it does not have 2.1 hdmi at all. it has 4 hdmi 2.0 ports.

  Answered 2 years ago by panamaredVerified Purchase

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Q: QuestionDoes this tv have a camera or microphone built in?

Asked 2 years ago by Nick.

• A:Answer No built-in camera nor microphone. However is does have voice control capabilities if the TV is connected to a cable network control box and you’re using the hand held remote unit.

  Answered 2 years ago by SuperSony48Verified Purchase

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Q: QuestionIs this TV Peacock ready for streaming ?

Asked 2 years ago by kitchenman.

• A:Answer Yes the Peacock app is included on this TV.

  Answered 2 years ago by AGrimesVerified Purchase

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Q: Questioncan a dvd, dvr and vhs be connected to this tv

Asked 2 years ago by Penny.

• A:Answer The basic answer is yes. The set has 4 HDMI inputs so that 4 devices such as cable boxes, dvd, game systems, etc. can be connected. also an analog input. the compicated answer is that an older device may need a cable conversion

  Answered 2 years ago by AnonymousVerified Purchase

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