Questions & Answers

Q: Questiondoes this tv comes with an hdmi e-ARC

Asked 4 years ago by Anonymous.

• A:Answer Hi there, Thank you for your inquiry! Unfortunately, XBR X800H TV does not support eARC feature. You may like to check our XBR Z8H and XBR X950H TV which supports the eARC feature that you are looking for. I hope this helps! -Carl

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow does this model perform in a bright room?

Asked 4 years ago by Otis11.

• A:Answer When using HDR native apps like Netflix, not so well. But you can adjust by increasing the Contrast and Gamma, and setting Adv. Contrast Enhancer to "high."

  Answered 4 years ago by Sluggh

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Q: QuestionPeople have asked the width of the legs on the stand for this TV and the answer has been 21 7/8". However, the Specifications list Stand Width of 41.5 inches. Which is it? I definitely need the narrower stand width to fit on a swivel. Thanks.

Asked 4 years ago by Betty.

• A:Answer Hi Betty, Thank you for your inquiry! The TV stand width for the 49" X800H is Approx. 21 7/8" (554 mm). I hope this helps! -Carl

  Answered 4 years ago by SonyListens

  
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Q: Questiondoes it have a web broswer ?

Asked 4 years ago by Tsss.

• A:Answer Hi Wareagle, Android TV does not have a pre-installed web browser app. However, you can download and install third-party apps that function as a web browser through the Google Play Store. Thanks. -Jess

  Answered 4 years ago by SonyListens

  
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Q: QuestionI was wondering what are the best display settings (color,contrast, picture setting) for this TV? What is the best set up for the best picture?

Asked 4 years ago by Pete.

• A:Answer Pete, When I set up this TV for my in-laws recently I simply left the settings as they came from the factory for home use. The picture looks fantastic. I did the same thing for a 49" XBR X950H TV I purchased for my home. We watch only streaming services, Netflix and Amazon Prime, and the picture quality is amazing. A person could make more adjustments however, in my opinion, it isn't necessary. It's a Sony.

  Answered 4 years ago by GoSpartyVerified Purchase

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Q: QuestionCan you connect Samsung soundbar?

Asked 4 years ago by Orestes.

• A:Answer Hi Orestes, Yes, you can connect the soundbar to this TV using an HDMI cable, or optical cable. Thanks. Jay

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow much does it weigh tks

Asked 4 years ago by Anonymous.

• A:Answer Hello, Below are the following information on the weight of this XBR49X800H. Weight of TV without Stand 11.8 Kg / 25.6 lb Weight of TV with Stand 12.1 Kg / 26.7 lb Weight of Package Carton(Gross) 17 kg / 37.5lb. Thanks, Jay

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow is the set up with cable service? I have another brand that integrated just fine with the Geek squad as well as the cable company rep. Are there any problems setting up with the Sony Smart TVs? I’m referring to the 49” X800h. Thanks so much

Asked 4 years ago by Anonymous.

• A:Answer I have the 49 inch X800H. It is an easy setup with cable TV. I had Comcast and the setup wizard walked me thru setting up the remote to do many tasks of my X1 remote. You can really use the Sony remote with Comcast. It also works well with YouTube TV, Roku devices, and Fire TV from Amazon.

  Answered 4 years ago by Hunter

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Q: QuestionWill this TV work well in a covered area outdoors but has partial bright sunlight also?

Asked 4 years ago by Cindy.

• A:Answer This TV has a bright picture that would work better than most in partial light. Very few TV's are designed for outdoor use. Moisture will ruin it quickly and a short circuit could cause a fire. Not recommended! There are a few TV sets designed for covered outdoor areas. I suggest you shop for one designed just for your situation-it will be safer.

  Answered 4 years ago by HunterVerified Purchase

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Q: QuestionWhat is the depth of the legs?

Asked 5 years ago by Knoxmom.

• A:Answer The depth of the legs is 11.3 inches.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHOW DO I CONNECT MY DVD PLAYER ?

Asked 5 years ago by HERB.

• A:Answer I plugged my DVD played into HDMI port 3 on the TV, these are located on the side of the TV. Its simple if your DVD play has an HDMI port. I used HDMI Port 1 for my Cable Box ,HDMI Port 2 for my Amazon Fire Stick and HDMI Port 3 for my DVD player. Works well. There are 4 HDMI ports on this TV.

  Answered 5 years ago by Funk49

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Q: QuestionCan you mount this TV to the wall??

Asked 5 years ago by Rob.

• A:Answer Sure you can it has instructions on how to mount it and is pre drilled. I have mine mounted and use it as a computer monitor

  Answered 5 years ago by DansosaVerified Purchase

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Q: QuestionDisney plus requires Android Kernel 5 or higher. What kernel does this TV use?

Asked 5 years ago by CoDean.

• A:Answer Yes its actually Kernel 6 w/atc-40 castoff

  Answered 5 years ago by Shucker

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Q: Questionafter 3 years with no problem with my sony bravia tv remote control, it has to be reset daily to my cable box. What's the problem?

Asked 1 year ago by ernierex.

Q: QuestionI have to reset my remote control for my tv to cable box daily. I've had this tv for 3 years and the problem just started. What's the problem?

Asked 1 year ago by peter.

Q: QuestionI have to reset my remote control daily to my cable box, Tried everything but problem persists.

Asked 1 year ago by Anonymous.

Q: QuestionWhy is my tv not turning on, it is plugged in, I tried to unplug and restart. Still nothing. No LED lights on the front. Nothing just blank. How can I fix this?

Asked 2 years ago by Sammy.

Q: QuestionWhere do I hook up wireless headphone charger/transmitter?

Asked 3 years ago by lion.

Q: QuestionI have a Sony xbr-49x800h tv, but i dont have a power adaper to power it. Is this something that i could aquire through Best Buy?

Asked 3 years ago by RWells.

• A:Answer Yes, these cables are necessary for the TV.

  Answered 3 years ago by Rickyd

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Q: QuestionCan the feet/stand on the TV be rotated? For example, my mantle is only 7" deep. Can I angle the feet outward to fit on the mantle?

Asked 3 years ago by stacy.

• A:Answer Hi stacy, Thank you for the inquiry. Never install the TV on slippery, unstable and/or uneven surfaces, furniture that can easily be used as steps, such as a chest of drawers. Install the TV so that the TV’s Table-Top Stand does not protrude out from the Stand (not supplied). If the Table-Top Stand protrudes out from the Stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV. Make sure the Stand can adequately support the weight of the TV. Use two angle braces (not supplied) to secure the Stand. For each angle brace use the appropriate hardware to: Attach one side of the angle brace to the wall stud. Attach the other side to the Stand. Refer to this link on page4 for more details: https://www.sony.com/electronics/support/res/manuals/5013/e051362c10273a783b6c6115a1557a7a/50131501M.pdf I hope this helps! Jay

  Answered 3 years ago by SonyListens

  
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