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  • QuestionIs it possible that 49x800H could be free delivered? Thank. Since COVID-19, I hope it can have the free deliver service to instead of personal pickup from store. (I saw 43x800H and 55x800h can be free delivered from Bestbuy's website)

    Asked by wind323.

    • Answer Go to webpage of the tv (best buy.com) and product indicates free shipping. You can click pickup or get it shipped.

      Answered by M021

  • QuestionDoes this TV have Apple play?

    Asked by Anonymous.

    • Answer Hello, Yes, the XBR 800H series Support for Apple AirPlay 2 and Apple HomeKit. Refer to the link below for more details. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00227057 Thanks, Jay

      Answered by SonyListens

  • QuestionWhy does the 49 inch XBR X950H cost so much more than the 800H when the characteristics seem almost identical?

    Asked by Squeaky.

    • Answer There are quite a few differences in these models. Here is the link to compare the 2 for that size and I will list a few major differences below that. https://www.sony.com/electronics/tv/t/televisions?view=compare X1Ultimate on X950 to X1 4K HDR X800. X1 Ultimate is the best processor that Sony uses in 2020 and is used on the X950H, Z8H 8K, A8H Oled and our Master Series A9G Oled tvs from 2019. X1 Ultimate will show superior clarity, color and less noise on overall sources compared to the X800H Full Array local dimming on the X950H to Edge lit frame dimming on the X800H. Superior contrast and HDR highlights can only be shown on a Full Array local dimming tv with the features of the X950H. X950H uses a 120hz panel with X-Motion Clarity and the X800H uses Motion flow 240 but is a 60hz panel. X These and other differences can be found on the link above. Thanks -Jay

      Answered by SonyListens

  • QuestionCan I use my dvd and vcr players in this tv? Have some old DVDs and vcrs I'd like to keep.

    Asked by Leon.

    • Answer Hi Leon, Yes. You can connect a DVD player with this TV via the HDMI connection. Images filmed in 2K and even Full HD is upscaled close to 4K resolution by 4K X-Reality PRO5 using a unique 4K database. VCRs may not work properly with this TV. Using any third-party device or adapter to connect a VCR to this TV is not guaranteed. Thank you for your inquiry! -Vincent

      Answered by SonyListens

  • QuestionDoes it have PVR capabiity?

    Asked by novice.

    • Answer Hi novice, The Sony TVs doesn't have PVR(Personal Video Recorder). Thanks, Jay

      Answered by SonyListens

  • QuestionWhat is the width between the legs for the Sony XBR65X800H?

    Asked by mb.

    • Answer 9 5/8"

      Answered by Attntn

  • QuestionDoes this TV have Bluetooth?

    Asked by Norm.

    • Answer Hi Norm, Yes, the X800H has a Bluetooth function. The Bluetooth profile supports Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. Thanks, Jay

      Answered by SonyListens

  • QuestionDoes this TV have options for various sizes of captions?

    Asked by Hardofhearinglady.

    • Answer Hi Hardofhearinglady, Yes, you can change the closed caption text size of streaming apps on an Android TV. Please check the link below for your reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00202237 Thanks, Jay

      Answered by SonyListens

  • QuestionI have a XBR & it has a non-reflective Screen. Does this XBR have the same non-glare Screen

    Asked by MYROUTER.

    • Answer Hi RTP1, The X800H doesn't have Anti-Glare. You can always adjust the picture and brightness setting of the TV for any glare concerns. The X800H featured with the 4K HDR processor X1. This feature gives an impressive boost to the sharpness, contrast, and color enhancement of the television. You can see glorious 4K pictures, rich with real-world detail and texture, and upscale to a more natural picture. Thanks! Jay

      Answered by SonyListens

  • QuestionCompatible with Bluetooth headphones such that sound only comes through headphones? So my wife can sleep while I watch tv?

    Asked by Robby.

    • Answer Hi Robby, This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. Thanks, Jay

      Answered by SonyListens

  • QuestionCan I use this TV for virtual zoom meetings?

    Asked by Mari.

    • Answer Hi Mari, Thank you for your inquiry with the X900H. Unfortunately, Zoom App is not available and camera cannot be installed on the TV. However, you may use Zoom virtual meeting to the TV by displaying the screen of your smartphones, tablet and PC on the TV using wireless connection or connecting a computer via cable and use the TV as additional screen or projector. Please open the link below for more information and steps to follow: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00161114 https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00032283 Regards, Kris

      Answered by SonyListens

  • Questionwhy can't I use headphones and tv volume at same time as I could with my previous sony bravia? there is no option on the menu to do this.

    Asked by Anonymous.

    • Answer Hi, Thank you for your inquiry. We regret to hear that you're getting no sound from both headphones and TV speakers. The X800H does not have Headphone speaker link option in the menu. However, you may follow the steps below on how to listen to your TV through headphones and the TV speakers, soundbar, or another audio device at the same time. To output sound from both the TV speakers and an audio device: Connect your audio device to the DIGITAL AUDIO OUT port. Note: If you connect the device to the TV headphone jack, the HDMI ports, or through Bluetooth, the TV can't output sound from both the TV speakers and the audio device at the same time. To output sound from both the headphones and a Soundbar: Connect your headphones to the TV headphone jack and your Soundbar to the DIGITAL AUDIO OUT port. Note: If you connect the Soundbar to the HDMI ports or through Bluetooth, the TV can't output sound from both the headphones and the Soundbar at the same time. Please refer to this link for reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00049501 I hope this helps but if you still need assistance, may we contact you to help? If so, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X800H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Regards, Kris

      Answered by SonyListens

  • QuestionWhile watching TV does the screen reflect the lamps and ceiling lights that are on in the room?

    Asked by Brondie.

    • Answer Hi Brondie, Thank you for your inquiry. The X800H has increased brightness output to make HDR and Dolby Vision more brilliant, but will simultaneously help combat ambient light in the room when watching the TV. For a 49” TV with even more brightness and full array local dimming, please check out the XBR-49X950H. Regards, Kris

      Answered by SonyListens

  • Questiondoes this support a 3D blue ray player?

    Asked by jake.

    • Answer Hi jake, Thank you for your inquiry. Unfortunately, the X800H is not a 3D function supported TV. However, you may still connect your Blu-ray player to the TV through HDMI and Composite video connection of the TV. Regards, Kris

      Answered by SonyListens

  • Questionwill this run chrome for a web browser?

    Asked by jamesz23.

    • Answer Hi jamesz23, Thank you for your inquiry with our X800H Smart TV. We don't guarantee the operation of third-party apps. Third-party apps that have been downloaded and installed from the Google Play store are supported by the company or developer who produced them. You may use Vewd as an Internet Browser which is compatible for Android TVs. You may open this link below for more information on how to use or access an Internet browser on an Android TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00155944 Regards, Kris

      Answered by SonyListens

  • Questionwill this tv work with a roku box ?

    Asked by jim.

    • Answer Hi Jim, Thank you for your inquiry! The TV has built-in applications like Netflix and YouTube and has an android based operating system which will let you install additional apps even without the Roku Box. If you still need to, you can connect the Roku device on the HDMI input of the TV. Roku usually needs HDMI to connect to and utilize its streaming capability. I hope this helps! -Carl

      Answered by SonyListens

  • QuestionDoes the Sony 49 ' Class X800H come with a closed caption function?

    Asked by glester.

    • Answer Hi Glester, Thank you for your inquiry! Yes, the TV has Subtitles/CC function. You can change the subtitle display by pressing the SUBTITLE/CC button when watching content with available subtitles. I hope this helps! -Carl

      Answered by SonyListens

  • Questionis it Alexa compatible

    Asked by Anonymous.

    • Answer Hi, Yes, the XBR49X800H works with Alexa. Follow the steps from the link below to connect your TV to the Amazon Alexa app. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00178939 - Kris

      Answered by SonyListens

  • QuestionDoes this TV (Sony - 49" Class X800H Series LED 4K UHD Smart Android TV) Have Bluetooth capabilities? Thank you.

    Asked by Drew42.

    • Answer Hi Drew42, This TV has a Bluetooth function. The X800H supports Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. Thanks, Jay

      Answered by SonyListens

  • QuestionWill this work in Ethiopia

    Asked by Jack.

    • Answer Hi Jack, The X800H will work in the region that supports AC 120V for UL cUL AC 110-240V for others. Thanks, Jay

      Answered by SonyListens