1-1 of 1 Answer
The Sony reply asking me to view their limited warranty PDF is a non-answer and does not specifically answer my question if Backlights are covered by the Sony 1-year limited warranty. The Sony 1-Year Limited Warranty is not related to the BestBuy 2-year extended warranty that may be purchased separately through BestBuy. Sony's 1-year warranty only seems to cover out-of-the-box product manufacturing defects and does not cover parts worn out (such as Backlights) during normal home use. Any Sony product Warranty only applies to new Sony products purchased either from Sony-authorized resellers or directly from Sony retail stores. The Sony 1-year Limited Warranty does not cover repair service provider's labor costs. Sony has the ability to determine any warranty coverage at their discretion through Sony authorized service providers. Sony can change any warranty terms/conditions at any time at their discretion without the consent or notification to the Buyer. The "Limited 1 Year Warranty" offered by Sony is changed by Sony to a 90-Day Repair/Replacement Warranty that says either new or used replacement parts can be used by Sony to "repair" or address Buyer warranty claims. The Buyer is responsible for all shipping/handling/postage costs for Warranty coverage to/from authorized Sony Service Providers. The Sony reply also does not address if Backlights are covered by the BestBuy 2-year extended warranty.
Sorry, there was a problem. Please try again later.