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Page Showing 1-20 of 67 questions
  • QuestionDoes this Sony TV have built-in speakers?

    • Answer Yes, this Sony TV has built-in speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I remove the Sony TV from its packaging to avoid damage?

    • Answer To avoid damage, carefully follow the detailed instructions provided in the box for unboxing and assembling the stand.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the refresh rate of this Sony TV?

    • Answer This Sony TV has a refresh rate of 120Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of TV tuner does this Sony TV have?

    • Answer This Sony TV has a digital TV tuner.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the screen size of this Sony TV?

    • Answer This Sony TV has a screen size of 64.5 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Sony TV come with a stand?

    • Answer Yes, this Sony TV comes with a stand.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI bought this tv because the picture quality seemed good for the price and it supports 120hz. I can’t seem to get my ps5 to recognize the 120hz capabilities though, any suggestions?

    Asked by NickTheSloth.

    • Answer Hi NickTheSloth, Thank for reaching out to us. We apologize you've been running into difficulty setting your TV to allow 4K 120Hz signal to work for PS5. This TV is capable of running 4K 120hz from your PS5. The X85K features 4K at 120Hz signal format via HDMI inputs 3 & 4. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable and set the Refresh rate to 120Hz on your console. If you are using a console such as PlayStation 5 that supports 4K 100p/120p, in order for the console to recognize the 4K 100p/120p capability of the TV, you will need to set the HDMI Signal format of the TV to Enhanced format or Enhanced format (4K120, 8K). To change the HDMI signal format setting, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — [HDMI 3/4]. Select the optimal format for your video game console: • If you connect a video game console that supports 4K 120 Hz video output, set to [Enhanced format (4K120, 8K)]. • If you connect a video game console that supports VRR, set to [Enhanced format (VRR)]. For more details, refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/04_12.html In any case that you need our assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X85K: Regards, Jess

      Answered by SonyListens

  • QuestionThe hdmi inputs of this model allows the use of a multiregion blu ray player?

    Asked by Anonymous.

    • Answer Yes! The pleyer it's multiple and send all.

      Answered by Anonymous

  • QuestionDoes this TV support ATSC 3.0? Is the ATSC 3.0 tuner built in?

    Asked by ShepR.

    • Answer Hi ShepR, Great question! Yes, the X85K TV supports built-in ATSC/NEXTGEN TV(ATSC 3.0). Hope this helps! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Regards, Sam

      Answered by SonyListens

  • QuestionBought this tv recently and noticed the bass is very low. Is there a way to change the treble and bass levels of the tv?

    Asked by JFELICES.

    • Answer You should be able to change the treble and bass levels in the setting in sound section. You should see the setting menu on the top left and in that section there should be a sound setting that would let you adjust the treble and bass.

      Answered by JesusG

  • QuestionDoes the tv have YouTube tv? I see it has YouTube app but that’s different than YouTube tv

    Asked by Tony.

    • Answer Hi Tony, Good question! Yes, the Youtube TV app is supported on this TV. Please note: During the initial setup you will have an option to install basic apps such as Youtube TV, Disney+, Apple TV, Hulu, etc. and it will all be listed on the apps section of the Home Menu of the TV. Hope this helps! -Sam

      Answered by SonyListens

  • QuestionI bought this 4k TV because in the specs say COMPOSITE INPUT , where is it,? There is no visible ,yellow, red, and white plugs ,so the specs are wrong?

    Asked by Anonymous.

    • Answer Yes there is only one yellow plug behind the tv and it says next to it “ Video / Audio L,R

      Answered by Elias

  • QuestionWill this purchase affect the region, let's say if I ship this to my girlfriend in Mexico? Would she be able to set it up?

    Asked by Dannylopez.

    • Answer Yes, it should be able to be set up in Mexico. There are hundreds of countries in the set up menu all around the world.

      Answered by BBuy2020

  • QuestionHow wide are the legs?

    Asked by Cb.

    • Answer Thank you for your question, Cb. The stand legs of our KD-65X85K have an end-to-end distance (width) of approximately 47.56 inch (1,208 mm) and approximately 13.31 inches (338 mm) deep. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Hope this helps, and thanks again for your inquiry! - Romeo

      Answered by SonyListens

  • QuestionThe spec says direct lit, but isn't that poor quality compared to full array? How can the color possibly be accurate compared to lower end models that have full array and why is this more expensive than those with full array?

    Asked by verna.

    • Answer Hi verna, Thank you for your inquiry! Sony uses 3 types of LED backlighting solution. Direct lit is used in Sony's foundation pieces. Full array is used in Sony Premium models. Mini LED is used in Sony flagship LED televisions. Sony's heritage in the television market allows them to do more with all 3 types of backlight system. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Hope this helps! -Vincent

      Answered by SonyListens

  • QuestionCan a DVD player be hooked up to this TV? If so how? TY!

    Asked by DVD.

    • Answer I have mine hooked up with a HDMI cable. Hope this helps!

      Answered by ToniaP

  • QuestionDoes the 4k 120hz only work with a ps5 or will it work with an xbox series x too? Thanks

    Asked by PhilJ.

    • Answer Hi PhilJ, You should be able to get the most out of your PS5 and Xbox Series X when connected to this TV. The X85K supports specified in HDMI 2.1 such as 4K120/eARC/VRR/ALLM (HDMI IN 3 and 4 ports only). With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your inquiry and I hope this helps! -Vincent

      Answered by SonyListens

  • QuestionIs there a list of apps that are available on this TV without using an external device?

    Asked by Chrissy.

    • Answer Most of the big ones and sonys own IMaX quality movies are available. So Netflix, Hulu, Prime, Max, Apple and more are available straight from the smart TV hub built in

      Answered by VictorG

  • QuestionDoes this tv have pip?

    Asked by gman1.

    • Answer Hi Gman1, Thank you for your interest in the X85K. We're sorry, but the X85K does not have Picture-in-Picture (PIP), Picture & Picture (P&P), or Twin Picture (split screen) capability. These features aren't included with this TV model as well as 2021 or later Google TV/Android TV models, and X75H series. However, similar functionality may be available through a third-party service or channel for sports, videos, etc. Check with your cable or satellite TV provider for options. Additional information: 2016 - 2020 Android TV models (except X75H series) support the Picture-in-Picture (PIP) function. You can continue to watch a program in a small window while operating the Home menu or an application on the TV by using your remote to select the PIP function. Regards, Jess

      Answered by SonyListens

  • Questiondoes tv have a S-center speaker in jack

    Asked by Anonymous.

    • Answer Hello there, Thank you for your inquiry. The Sony X85K does not have an S-CENTER SPEAKER IN​ jack. Here are some of the Sony TV models that support S-CENTER SPEAKER IN terminal: X90K, X95J, A75K, A80J, A80K, A90J, A90K, and A95K. Hope this helps! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Regards, Sam

      Answered by SonyListens