Questions & Answers

Q: QuestionI have AppleTv 4K - it previously ran through my home theatre rack set-up. This will be a stand alone set. Do to the lack of HDMI, will I b able to connect? I read there’s no Apple app, but this is the Apple box. So Airplay only?

Asked 5 years ago by Applegrl.

• A:Answer You can connect your AppleTV directly to the TV via HDMI since both your Apple TV and this Sony HAVE that ability and those connections.

  Answered 4 years ago by RegSVerified Purchase

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Q: QuestionIs there a way to do karaoke with this tv without buying a karaoke system and just purchasing wireless microphones?

Asked 5 years ago by Craiger22.

Q: QuestionWhat are the dimensions for the stand FOOTPRINT? The Best Buy website states that the product depth WITH stand is 12" yet the dimension given for the stand depth itself is 10" -- is the 12" depth designation a "misprint" or am I missing something here?

Asked 5 years ago by Divot.

• A:Answer Hi, Divot! The stand width of the XBR77A9G is 19 3/4 inch. -Sam

  Answered 5 years ago by SonyListens

  
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Q: Questionwhat are the dimensions ( HWD ) for 77in. OLED-A9G ?

Asked 5 years ago by Anonymous.

• A:Answer Hello! Below are the approximate dimensions for this TV: With TV stand (WxHxD): 67 7/8 x 39 1/2 x 12" (1721x1001x302 mm) Without TV stand (W X H X D): 67 7/8 x 39 1/4 x 1 15/16" (1721x996x49 mm) -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the depth of the TV with the Stand?

Asked 5 years ago by John.

• A:Answer Hi, John! Here is the complete dimension diagram of the TV for your reference: (WxHxD) 67 7/8 X 39 1/2 X 12 inches. Regards, Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionThis is my third question about this product, And probably this is is what’s holding me to pull the trigger and buy this beautiful but expensive tv, Is tv will be upgraded to HDMI 2.1, maybe by software update or something like that?

Asked 5 years ago by Neker718.

• A:Answer Unlike Sony I will actually answer the question: No. That HDMI format will require a hardware change, so no way it can be don’t via software.

  Answered 5 years ago by Anonymous

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Q: QuestionWhen does it go on sale?

Asked 5 years ago by Root.

• A:Answer Now

  Answered 5 years ago by Susie

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Q: QuestionCan you purchase a second remote for this tv and if so, at what price and where?

Asked 5 years ago by claudia.

• A:Answer Hi, Claudia! Yes, you can purchase a another remote control for this TV. Please send us an email at [email protected] so we can provide you the details. -Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhy don't Sony's less expensive TVs have a "centered base" like this TV? It is stupid the way Sony places "legs" for only one position on the "outer" part of large TV sets. Why not use a base like this on all the larger TV sets?

Asked 4 years ago by MichaelZ.

• A:Answer The dummies at Sony need to realize if they placed legs in the middle of the less expensive TVs, they would sell a LOT more of the products. Placing legs in only the outside position places a BIG restriction on the target market of potential consumers.

  Answered 4 years ago by MichaelZ

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Q: QuestionWhat is the width please of the electronics "bump" on the rear of the set? Sony online support don't have this measurement, and I need to see if the TV will will fit into a TV alcove, with the thin screen overlapping the adjoining walls. Many thanks! :)

Asked 4 years ago by Andrew.

• A:Answer 54"

  Answered 4 years ago by RonB

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Q: QuestionDoes the TV support dual voltage? if not, is there any other 4K model (Sony or other) that supports dual voltage?

Asked 5 years ago by Sean93.

• A:Answer The spec sheet says 120V/60Hz for markets where it is UL/cUL listed, and 110V-240V/50-60Hz elsewhere, on the website of Sony US; on the manual that came in the box, it says "110V-240V/50-60Hz (120V/60Hz for US and Canada)". Finally assembly was at a Mexican plant owned by Foxconn.

  Answered 5 years ago by ChromecastUserVerified Purchase

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Q: QuestionCan my Rocketfish full motion wall mount model RT-HTVMM170C that is mounted on my wall and currently has my Sony XBR 65X930D attached to it be used for the Sony XBR-77A9G TV?

Asked 5 years ago by Blade1.

• A:Answer I’m sorry I can’t answer that. I ordered the tv in February and it’s not being delivered until the end of March. The store should be able to answer that for you

  Answered 5 years ago by KathyVerified Purchase

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Q: QuestionHello. Is there a Ethernet connection? That is not spelled out in the Specs page. Also, is there a complete list of all the Apps that come loaded - and/or can be downloaded? IE: YouTube TV, Apple TV+, VuBu, etc.... Thank you!!

Asked 5 years ago by Peabs.

• A:Answer YES, it does have an ethernet port!

  Answered 3 years ago by Fuzzytop

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