Questions & Answers

Q: QuestionWhat comes included with this Sony TV for streaming services?

• A:Answer This Sony TV includes the BRAVIA CORE™ app which allows you to enjoy the latest Sony Pictures Entertainment titles and the largest IMAX® Enhanced collection.

Q: QuestionWhat is the refresh rate of this Sony TV?

• A:Answer The refresh rate of this Sony TV is 120Hz.

Q: QuestionHow does this TV enhance picture quality during fast motion scenes?

• A:Answer This Sony TV uses XR OLED Motion technology to combat blur and judder by cross-analyzing key visual elements and precisely controlling the action in every scene.

Q: QuestionWhat is the screen size of this Sony TV?

• A:Answer The screen size of this Sony TV is 82.5 inches.

Q: QuestionHow many HDMI inputs does this Sony TV have?

• A:Answer This Sony TV has a total of 4 HDMI inputs.

Q: QuestionDoes this TV come with a built-in Google Assistant?

• A:Answer Yes, this Sony TV has a built-in Google Assistant, allowing hands-free voice control to search and access entertainment, get answers, control the TV and smart home devices.

Q: QuestionWhy does the 83inch a80l have a different back of the tv compare to other sizes same model ? Also does the 83inch have a heat sink because it has identical dimensions as the a90j from 2 years ago… is this the same tv as the a90j just wrapped in a new pane

Asked 1 year ago by PWWW.

• A:Answer Hi Dubb, thank you for your question. Due to the size of the 83" Sony uses a different backing on the 83A80L to provide structural integrity for the larger screen size. The 83A80L is closely related to the A90J in many features including design, center channel mode, and even includes a heat sync. But, the 83A80L is equipt with the new 2023 Cognitive Processor XR that includes many new improvements over the J and K series XR Processor. One of which is the all-new XR Clear Image feature for added clarity no matter what content you are watching. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Regards, Erin

  Answered 1 year ago by SonyListens

  
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Q: QuestionIn regard to the heat sink on the 83" A80L...would that mean the 83" A80L gets as bright as the A90J? Would the heatsink make the 83" brighter than the smaller versions of the A80L?

Asked 1 year ago by Jeff.

• A:Answer It is already as bright or brighter than the 83" A90J. From what I understand the A80L 83" is able to do this with a smaller heat sink than what is used on the A90J 83". I have not done a side-by-side comparison of the A80L 83" and the smaller size A80L displays, but I have done a side-by-side comparison of the A90J 83" that has the larger heat sink and the A80L 77" and the A80L 77" has a brighter picture. I am pleased with the brightness of the A80L 83". It appears from the research that I have done, that Sony used some of their older technology with an enhanced XR processor to achieve what seems to be a brighter picture with a smaller heat sink for the A80L 83".

  Answered 1 year ago by KirbyMVerified Purchase

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Q: QuestionHey does this Sony A80L 83 inch Oled allow the user to change the aspect ratio? Not a fan of those black bars when watching movies.

Asked 1 month ago by ernie.

• A:Answer Hey Ernie, thanks for your question, Yes, from the TV settings you may change the aspect-ratio from the HDMI inputs. If you want to change the aspect-ratio on the streaming apps, that will depend on the app, from the TV settings you are only allowed to change the aspect ratio from the HDMI inputs. In such cases, check if there’s an option within the app or external device’s settings to modify the aspect ratio. Note that the ability to change aspect ratios can be limited based on the signal type. For example, if you're watching 4K content from an external source like a Blu-ray player or streaming service, the aspect ratio cannot be altered through the TV settings. Details may be found on the links below: https://www.sony.com/electronics/support/articles/00105548 https://www.sony.com/electronics/support/articles/00166842 Thanks for considering Sony! Gus

  Answered 1 month ago by SonyListens

  
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Q: QuestionDoes this TV have HDMI 2.1?

Asked 1 month ago by Anonymous.

• A:Answer Hey there, thanks for your question! The A80L TV does have the 2.1 format on all the HDMI inputs, also, it has HDCP 2.3 on every HDMI. For detailed info, you can check: Specifications https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-83a80l/specifications Which TV models support features that are specified in the HDMI 2.1 standard? https://www.sony.com/electronics/support/articles/00246472 Thanks for choosing Sony! Gus

  Answered 1 month ago by SonyListens

  
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Q: QuestionI’m planning to get an 83 inches sony brave. Is it ok to put it on my 60 inches long condole table ?

Asked 2 months ago by Anonymous.

• A:Answer Hello, thanks for your question. The A80L 83-inch Sony Bravia TV is significantly larger than your 60-inch long console table. The TV's width will exceed the table's length, creating an unstable setup that may lead to damage or tipping over. It is recommended to place the TV on a stand or console that matches or exceeds its width for safety and stability. Consider upgrading your console table to a larger one. Hope this helps. ~Earl

  Answered 2 months ago by SonyListens

  
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Q: QuestionDoes this TV have built in DVR functionality (w/ an added external hard drive)? Samsung TV's don't support this in the US, but apparently that is their own decision and not a law. So does Sony offer this function in their TV's?

Asked 9 months ago by Deadpool.

• A:Answer Hi Deadpool, Thank you for your question. Sony TVs don't have a built-in DVR or recording capability. You do have the option to connect an external DVR to a Sony TV. I hope this helps! With A80L TV, exceptional OLED picture and rich sound in perfect harmony, powered by the intelligent Cognitive Processor XR™. Billions of accurate colors and pure black make everything you watch and play come to life with natural hues and shades. Acoustic Surface Audio+™ turns the entire screen into a multi-channel speaker that follows the action on screen for a truly immersive viewing experience. Best regards, Romeo

  Answered 9 months ago by SonyListens

  
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Q: QuestionHello, does the Sony 80L 83" come with the needed hardware compatibility on the back to use a TV safety strap? Thank you.

Asked 1 year ago by Ocean.

• A:Answer Hi Ocean, Thank you for your interest in the Sony A80L! The A80L has traditional VESA mount screws in the back of the TV. Please refer to your Safety Bracket instruction for proper installation. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionIs the stand height adjustable? For example, can the stand be used to adjust the tv 1-2" higher if needed?

Asked 1 year ago by John.

• A:Answer Hi John, Thank you for the question. Yes, the TV stand can be adjusted into 3 different positions (Standard, Narrow, and Soundbar position). And when you switch the position of the TV stand to Soundbar or narrow position, the height also increases. The approximate dimensions (WxHxD) of the TV are as follows: DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D) 74.01 x 42.02 x 16.85" (1,880 x 1,072 x 428 mm) DIMENSION OF TV WITH STAND (SOUNDBAR POSITION) (W X H X D) 74.01 x 44.76 x 16.85" (1,880 x 1,137 x 428 mm) DIMENSION OF TV WITH STAND (NARROW POSITION) (W X H X D) 72.83 x 43.26 x 16.85" (1,850 x 1,099 x 428 mm) Hope this helps! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. Enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. With Acoustic Surface Audio+ and support for Dolby Atmos, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionIf I was to have my 83 inch TV installed in my house on the wall with the wires hidden how much would it cost me? I live in a mobile home

Asked 1 year ago by Anonymous.

Q: QuestionGiven the 83" A80L has +/- inputs for a center speaker, will this input provide Acoustic Center Sync capability, or does that capability only come from the S-Center Input port on the TV?

Asked 1 year ago by Wolverine.

• A:Answer This is not an answer, but a follow-up question for Sam. I just bought a new STR-DH590. Will the center speaker out to the +/- center speaker input on the 83" A80L give me Acoustic Center Sync capability?

  Answered 1 year ago by Wolverine

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Q: QuestionHi, I see that the A80L 83" does not come with a wall mount bracket, what wall mount bracket is compatible with this model?

Asked 1 year ago by Alejo.

• A:Answer echogear model eglf2-bk

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionHi Does this TV have Micro Lens Array Technology?

Asked 1 year ago by Patrick.

• A:Answer Hi Patrick, Thank you for the question. No, it does not have a micro lens array technology. Hope this helps. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionHi what the different between 83 oled Sony and the 83 Samsung

Asked 1 year ago by John.

• A:Answer Hi John, Thank you for your interest in the Sony A80L! We cannot make a direct comparison with a Samsung TV or a non-Sony product, but here is a quick overview of the features of the A80L. Intelligent and powerful TV processing: The Cognitive Processor XR replicates how we see the real world to deliver a picture with wide dynamic contrast, detailed blacks, high peak brightness, and natural colors with Dolby Vision support. Acoustic Surface Audio+: With Acoustic Surface Audio+ and Dolby Atmos support, hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching with what's playing on screen. OLED contrast and color: XR OLED Contrast Pro and XR Triluminos Pro technologies allow the consumer to feel the beauty of OLED with brightness approximately 110% compared to the previous year's model - the A80K, with immersive depth and realism, pure black, detailed shadows, and billions of accurate colors. Perfect for PlayStation® 5: Take PlayStation® 5 gaming to the next level with exclusive features Auto HDR Tone Mapping and Auto Genre Picture Mode for optimized picture quality while gaming and streaming. All game settings in one place: With Game Menu, quickly manage game picture settings and assist functions in a single convenient interface. HDMI 2.1 gaming: Get the advantage in high-performance gaming with HDMI 2.1 features 4K/120, VRR, and ALLM. Pairs perfectly with Sony soundbars: Acoustic Center Sync synchronizes the TV speakers with select Sony soundbars to reinforce the center speaker channel for clearer, fuller dialogue and more immersive sound. Enhanced TV experience with optional BRAVIA CAM: Allow BRAVIA CAM to automatically adjust picture and sound according to the room environment and seating location. If you have any more questions or need further assistance, feel free to contact us. Unfortunately, due to the current BestBuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Sam

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  Answered 1 year ago by SonyListens

  
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Q: QuestionCan I use the A80L as the center speaker with my Yamaha receiver?

Asked 1 year ago by ScifiGuy.

• A:Answer Hi ScifiGuy, Thanks for your inquiry. Unfortunately, the A80L TV speakers can only be used as a center speaker with other capable Sony Center Sync devices. Such as the Sony STR-AN1000 receiver or Sony A Series Soundbar that incorporated the S Center sync feature. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive Hope this helps. Regards, Erin

  Answered 1 year ago by SonyListens

  
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