Questions & Answers

Q: QuestionHow many HDMI ports does this Sony TV have?

• A:Answer This Sony TV is equipped with 3 HDMI ports.

Q: QuestionWhat type of display does this Sony TV use?

• A:Answer This Sony TV uses an LED display with direct-lit backlighting.

Q: QuestionDoes this Sony TV have built-in speakers?

• A:Answer Yes, the Sony TV comes with built-in speakers.

Q: QuestionWhat is the screen size of this Sony TV?

• A:Answer This Sony TV has a screen size of 85 inches.

Q: QuestionCan I control this Sony TV with my voice?

• A:Answer Yes, you can control the TV with your voice using the Google Assistant.

Q: QuestionWhat is the benefit of the Motionflow XR technology in this Sony TV?

• A:Answer The Motionflow XR refresh rate technology ensures that fast-moving action sequences in sports and movies are displayed with lifelike clarity and smoothness.

Q: QuestionDoes this Sony TV support HDR?

• A:Answer Yes, this Sony TV supports HDR10 for enhanced contrast and color.

Q: QuestionWhich is better between is KD85x77CL and X7L led 57uHD smart google tv

Asked 1 year ago by Anonymous.

• A:Answer Hi, Thanks for the question! If you are referring between the X77CL and X77L, both TVs share the same specification. They only differ in the following: -The X77CL is a Club Model sold in a membership club stores. -The X77CL is eligible for Bravia Core. - The X77CL come with a 3-year manufacturer warranty while the X77L comes with a 1-year manufacturer warranty. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. I hope this clarifies the difference between these two television models. - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan I watch NFL on this tv?

Asked 8 months ago by Tarik.

• A:Answer Hi Tarik, Thank you for the question. Absolutely, yes! The NFL app is available on the Google TV platform of the KD-85X77L. The Google Play Store or Search for apps is where you can find all the apps available on both Android TV and Google TV. Our X77L will also allow you to browse 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV™ brings your favorite content from across your apps and subscriptions and organizes them just for you. Regards, Jess

  Answered 8 months ago by SonyListens

  
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Q: QuestionWhat is weight of the TV?

Asked 1 year ago by Dave.

• A:Answer Hi Dave, Thanks for the question! The weight of the KD85X77L is approximately 100.9 lb (45.8 kg) without stand and 105.3 lb (47.8 kg) with stand. You may find the dimensions and weight of our Sony TVs on the Sony Support Site. The website has a page for each TV model where you can find the dimensions in the specification sections. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Hope this helps! - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionWill the legs for a model xbr85x850g tv fit the model kd85x77L? If not where can I find replacement legs for the kd85x77L?

Asked 3 months ago by Anonymous.

• A:Answer Hi there, Thanks for reaching out to us. The legs from the XBR-85X850G are not directly compatible with the KD-85X77L due to differences in design and mounting points. Please visit Sony Parts and Accessories Sales to purchase a replacement stand for your Sony TV. You may refer to this link for more information: https://www.sony.com/electronics/support/articles/00006688 Should you need further help, please contact us for assistance. You may email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, Jess

  Answered 3 months ago by SonyListens

  
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Q: QuestionHow do you change the screen size to wide screen?

Asked 10 months ago by Manda.

• A:Answer Hi Manda, Thank you for reaching out to us! You can adjust the picture size from [Screen] by pressing the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Screen]. You can manually adjust the picture size from [Wide mode]. The X77L TV has screen mode feature called ZOOM or WIDE that allows the picture to be adjusted to fill the entire screen. Many set-top boxes, DVD players, Blu-ray Disc players, etc. may also have a setting that allows the picture on the TV to be adjusted. If the picture has black bars or picture does not fit on the screen, you can manually change the wide mode settings to further adjust the displayed picture or adjust the vertical and horizontal screen position. However, stretching or zooming the image to fill the space and get rid of the bars will distort the image or cut off parts of the original recording, resulting in objects appearing wider horizontally. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to contact us. Hope this information helps! - Kris

  Answered 10 months ago by SonyListens

  
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Q: QuestionHow do I change my screen viewing to full screen?

Asked 10 months ago by Anonymous.

• A:Answer Hi, Thanks for the question! The X77L TV has screen mode feature called ZOOM or WIDE that allows the picture to be adjusted to fill the entire screen. Many set-top boxes, DVD players, Blu-ray Disc players, etc. may also have a setting that allows the picture on the TV to be adjusted. If the picture has black bars or picture does not fit on the screen, you can manually change the wide mode settings to further adjust the displayed picture or adjust the vertical and horizontal screen position. However, stretching or zooming the image to fill the space and get rid of the bars will distort the image or cut off parts of the original recording, resulting in objects appearing wider horizontally. You can adjust the picture size from [Screen]. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Screen]. You can manually adjust the picture size from [Wide mode]. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to contact us. Hope to speak to you to resolve this matter! - Kris

  Answered 10 months ago by SonyListens

  
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Q: QuestionDoes this tv allow 2 bluetooth devices (headphones) to operate at same time so 2 people can listen to the tv via headphones at same time?

Asked 11 months ago by Tom.

• A:Answer Hi Tom, Thanks for the question! Only one Bluetooth audio device (such as headphones) can be connected to the TV at a time. It is possible to connect Bluetooth devices other than the Bluetooth audio device at the same time. Additional information: With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Hope this helps! - Kris

  Answered 11 months ago by SonyListens

  
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Q: QuestionIs this tv compatible with Joey 4 k and 4 k firestick

Asked 1 year ago by Anonymous.

• A:Answer Hi, Thanks for the question! Yes, a Firestick and other streaming devices should work with the X77L TV. You can connect the playback devices (i.e. BD player, streaming devices, etc.) to any available HDMI inputs on this TV. To enjoy high quality 4K contents, use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps (or better) and set the [HDMI signal format] to [Enhanced format] by selecting [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — the HDMI terminal you want to set. Additional information: With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Hope this helps! - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionDoes this tv remote is solar or battery ?

Asked 1 year ago by Rupi.

• A:Answer Battery

  Answered 11 months ago by br4vosixVerified Purchase

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Q: QuestionDoes it have dolby soinf

Asked 1 year ago by Jay.

• A:Answer Hi Jay, Thanks for the question! The KD85X77L does not support Dolby Vision. This TV supports HDR10 and HLG. Also, this TV support Dolby Audio and Dolby Atmos via HDMI ARC/eARC Pass-through audio formats supported with eARC (only models equipped with an HDMI IN (eARC/ARC) terminal): Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos. If Dolby Vision is a deciding factor for you, we recommend checking our X80K,X85K, X90K, X90L, X95K, X93L, X95L, A90K, A80K, A80L, A95K, A95L TV models which supports Dolby Vision and Atmos. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Hope this helps! - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat is the width of the stand (legs)?

Asked 1 year ago by Todd.

• A:Answer wall bracket

  Answered 1 year ago by LateefOVerified Purchase

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Q: QuestionDoes the tv have a free year subscription to Bravia core through Best Buy?

Asked 1 year ago by BraviaCore.

• A:Answer Hi BraviaCore, Good question! Unfortunately, the KD-X77L is not eligible for this promotion. BRAVIA CORE is a video streaming service exclusively available on eligible Sony TV models. Eligible TVs include A80CL, X93CL, X90CL, A95L, A80L, A75L, X95L, X93L, X90L, X77CL, Z9K, A95K, A90K, A80K, A80CK, X95K, X90K, X90CK, X80CK, Z9J, A90J, A80J, X95J, X92, X90J, A80CJ, X90CJ, X91CJ and X80CJ. This app offers access to new releases and classic films, including the largest IMAX Enhanced movie collection, lossless UHD quality with Pure Stream, and more! BRAVIA CORE comes with movie credits included so you can immediately watch some of the latest releases and popular classics, including 4K HDR and IMAX enhanced movies. Redeem 5, 10 or 15 movies and once you’ve used all your credits, simply buy or rent more movies on BRAVIA CORE. You get 12 or 24 months unlimited streaming too – the entertainment just keeps coming. For more information about BRAVIA CORE, please visit our Sony Support Site. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Hope this helps! - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionWILL THIS WORK IN AFRICA WHICH HAS 220-240 VOLTAGE?

Asked 1 year ago by SANTOS.

• A:Answer yes

  Answered 1 year ago by LateefOVerified Purchase

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