Questions & Answers

Q: Questionhow's the video recording is it good as the traditional handy camcorders?

Asked 10 years ago by Anonymous.

• A:Answer Video recording was good, only issue was heating camera while video recording only.

  Answered 10 years ago by Vipul

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Q: QuestionWhat is the filter size for the included lens?I want to buy a filter for the included lens but do not know how to figure out the filter size for it. What is it?

Asked 10 years ago by Anonymous.

• A:Answer Hi, the filter size for the lens is 40.5 mm. Thanks_Mitch

  Answered 10 years ago by SonyListens

  
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Q: QuestionThe flash is stuck and will not release. When I hit the button, it does move a little, but will not come up. Any suggestions, I don't want to break it.

Asked 7 years ago by Frannie.

Q: QuestionCan you change the color, like are there any other choices for the camera color, bc id love a white one. :)

Asked 8 years ago by Color.

• A:Answer I don't think you can. at the most, u can get a case. or half case. to make it look better.

  Answered 8 years ago by flashzoomVerified Purchase

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Q: QuestionIs this DSLR cam ? Can This cam photograph northern lights ? I'm going to Iceland in April . Need to buy DSLR cam .Thanks

Asked 8 years ago by Kas.

• A:Answer Hi Kas, Yes. The Sony a5000 camera is good for astrophotography. -Anthony

  Answered 8 years ago by SonyListens

  
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Q: QuestionHi, when will it be available online?

Asked 8 years ago by Elaine.

Q: QuestionHi, what USB to micro HDMI cable is compatible with the a5000? Thanks!

Asked 8 years ago by geri.

• A:Answer Hi Geri! We recommend using the supplied or a standard micro HDMI cable. -Anthony

  Answered 8 years ago by SonyListens

  
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Q: QuestionThis is my first nice camera. Does best buy offer classes on basic tips/tricks on how to use it?

Asked 8 years ago by Ann.

• A:Answer Hi Ann! You may find this link helpful: https://www.sony.net/Products/di/en-us/Learnmore/shootingtips/. -Anthony

  Answered 8 years ago by SonyListens

  
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Q: QuestionWhat is the warranty provided with this camera?

Asked 8 years ago by warranty.

• A:Answer Hi! The Sony a5000 camera comes with 365 days manufacturer's warranty for parts and labor. -Anthony

  Answered 8 years ago by SonyListens

  
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Q: QuestionYou have It now?

Asked 8 years ago by Nacho.

Q: QuestionCan you turn off the selfie countdown timer?

Asked 8 years ago by Debating.

• A:Answer Hi Debating! Yes. You can turn off the selfie countdown timer. -Anthony

  Answered 8 years ago by SonyListens

  
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Q: QuestionIs the case made of metal or plastic? I'm trying to decide which color to buy, wondering if the white or silver looks "cheap".

Asked 8 years ago by bellad.

This question was asked about the related product: Sony - Alpha a5000 Mirrorless Camera with 16-50mm Retractable Lens - Silver

Q: QuestionCan you do long exposures at night with this camera ? How long can you leave it open for ?

Asked 8 years ago by Robert85.

This question was asked about the related product: Sony - Alpha a5000 Mirrorless Camera with 16-50mm Retractable Lens - Silver

• A:Answer Hi Robert85! The Sony a5000 camera has a [Bulb] mode. You can ress and hold the shutter button for the duration of the shooting. As long as the shutter button is pressed, the shutter remains open. -Anthony

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhen will this camera be back in stock?

Asked 8 years ago by Luna.

Q: Questiona5000 mirrorless or a dslr camera. I mainly will use the camera to take professional looking photos of my family.

Asked 9 years ago by Anonymous.

• A:Answer its mirrorless. great for portraits

  Answered 9 years ago by JDKY

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Q: QuestionWhat type battery does it use

Asked 9 years ago by Linn.

• A:Answer Hi Linn, this unit uses a rechargeable Lithium-ion battery pack ( NP-FW50 ). Dave

  Answered 9 years ago by SonyListens

  
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Q: QuestionDo I have to buy a lithium charger for this camera?

Asked 9 years ago by Cheska.

• A:Answer Hi Cheska, the camera comes with a USB cable and an AC adapter to charge the battery while it is inside the camera. Please make sure that the camera is OFF when you charge the battery. Best regards, Zander

  Answered 9 years ago by SonyListens

  
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Q: QuestionWill this take decent everyday pictures without using the lens?I am considering this or the a6000 as an upgrade from a point and shoot. I need something easy to use and learn on. We also travel a lot to Disney World and it would be ideal if I didn't have to attach the lenses all the time so I am just curious if the picture quality without the lenses is comparable to a point and shoot or even my iphone6?

Asked 9 years ago by Anonymous.

• A:Answer Essentially you won't be able to take photos without the lens. They do sell the regular lens which wouldn't allow you to zoom much but it's the perfect slim size.

  Answered 9 years ago by AppleGuy

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Q: Questiondefault settingHow do I change the default setting on my 5000L to extend the shooting time beyond the "approximately 29 minutes" as stated on pg. 21 of the instruction manual?

Asked 9 years ago by Minnie Swedgian.

• A:Answer Hi Minnie, the camera can record for approximately 29 minutes per file. After 29 minutes recording will stop. You can press the record button again to create a new video file. Best regards, Zander

  Answered 9 years ago by SonyListens

  
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Q: QuestionVisibility of LCD in sunlightHow well can you see the lcd screen outdoors in sunlight?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Sony - Alpha a5000 Mirrorless Camera with 16-50mm Retractable Lens - Silver

• A:Answer Hi, there is monitor brightness to set the brightness appropriately for shooting outdoors. The menu options is called LCD Brightness: Sunny Weather -Zander

  Answered 9 years ago by SonyListens

  
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