Questions & Answers

Q: QuestionDoes it come with a charging cable?

Asked 5 years ago by Nikademus.

• A:Answer No it doesn’t. Only the controller.

  Answered 5 years ago by Sppaceghost

  Helpful (25)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan this be used for a computer/monitor (will it be compatible)

Asked 7 years ago by Whatever.

This question was asked about the related product: Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal

• A:Answer With a PS4 adapter yes

  Answered 7 years ago by HickenVerified Purchase

  Helpful (21)Unhelpful (8)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes this controller work with the standard PS4?

Asked 7 years ago by Jalapeno.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Yes it does and it also works with the PS3.

  Answered 7 years ago by ChooseAnicknameVerified Purchase

  Helpful (21)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs this 1st or 2nd generation?

Asked 5 years ago by Pat.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

• A:Answer The Newest As Of 2018-2019+

  Answered 5 years ago by XxAndrewXx

  Helpful (12)Unhelpful (5)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat is the model of the controller is it CUH-ZCT2 or CUH-ZCT2U

Asked 6 years ago by Dee.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Hey Dee, I'm not sure if you already received a response for your question: The Sony Model CUH-ZCT2 Wireless Controller, also known as the DualShock 4 was released in 2016 to replace the outgoing CUH-ZCT1 controller released in 2013. Model numbers will have a country code suffix, but the core model remains the same. The CUH-ZCT2U (United States) and CUH-ZCT2J (Japan) controllers contain the same components. The Dualshock 4 controller is compatible with the Playstation 4 and some Playstation 3 titles. The controller can interface over Bluetooth or Micro USB.

  Answered 6 years ago by zj13Verified Purchase

  • 
  • 
  Helpful (33)Unhelpful (19)ReportAnswer this questionShow more answers (5)

Q: QuestionHow long is the manufacturer warranty of the ps4 controller?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Sony - DUALSHOCK 4 Limited Edition Uncharted 4 Wireless Controller for PlayStation 4 - Gray Blue

• A:Answer 1 year

  Answered 5 years ago by Anonymous

  Helpful (24)Unhelpful (6)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes Best Buy offer a protection plan with these ?

Asked 7 years ago by Mike.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Yes. We bought a two year plan.

  Answered 7 years ago by krys1022Verified Purchase

  Helpful (11)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs it in store yet ?

Asked 5 years ago by Alex.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer It is in the store right now

  Answered 5 years ago by CEZAR

  Helpful (10)Unhelpful (2)ReportAnswer this questionShow more answers (1)

Q: QuestionWith my warranty , can I return my broken controller back for a different color ??

Asked 5 years ago by Eddy.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

• A:Answer Yes you can exchange it

  Answered 5 years ago by Marlaivan1021

  Helpful (8)Unhelpful (3)ReportAnswer this questionShow more answers (3)

Q: QuestionHow do I get it replaced just gave it to my hubby for Christmas and now it doesn’t even hold a charge anymore

Asked 5 years ago by Trace.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Hey, all you need to have with you in order to get it replaced is the controller(no box needed I believe) and the receipt. If you don’t have the receipt there’s no need to worry because they can easily find your purchase history through your phone or email that you used for your Best Buy account

  Answered 5 years ago by StackupE

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it connect to iPhones?

Asked 5 years ago by Ps4gamer4444444444445.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Yes it does. Just hold the ps button and the share button at the same time for like 5 seconds and the controller light will start blinking rapidly. Then go to your Bluetooth and connect to “DualShock 4”

  Answered 5 years ago by chrrristiaaan

  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with the usb cord to charge it, or do I have to buy one separately?

Asked 5 years ago by Nat312.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

• A:Answer You have to buy it separately it’s only the controller

  Answered 5 years ago by Bryan

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionMy question is is this just one controller or is there like four?

Asked 7 months ago by controller.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Just 1 controller

  Answered 7 months ago by WilliamW

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat's the difference between this 2.0 model and the previous version that looked exactly the same?

Asked 6 years ago by Shadow.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer The basic differences between the 1.0 and 2.0 models are the color, the light bar on the 2.0 model and better battery life for the 2.0 model.

  Answered 6 years ago by CommunityAnswer

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI don't have a PS4, but just bought Sony XBR tv. Will this work with NES Emulators and games without lag? Anyone have lag issues on any games? 8bitdo had about a one second delay

Asked 7 years ago by Russell.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer you run the risk of lag with just about any emulator. The processing power of the Sony XBR should easily be able to handle an NES Emulator without lag, but like I said, that all depends on the emulator.

  Answered 7 years ago by jmhpdxVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat is the difference between the dual shock and the dual sense controller?

Asked 1 year ago by Swing.

• A:Answer The DualShock 4 controller is for the PlayStation 4 console (it is that console’s official controller) and the dualsense is the PlayStation 5’s home controller (it is that console’s official controller. If you have a ps4 get the DualShock 4, if you have a ps5 get a dualsense.

  Answered 1 year ago by CallMeCarlosVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have a question if the item says sold out online, If i go to the store tomorrow will they be there?

Asked 4 years ago by phoeiz.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

• A:Answer No. I tried.

  Answered 3 years ago by Controller

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work for a PS3? Thank you!

Asked 5 years ago by CMVT.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

• A:Answer It will if you plug it in with a usb only.

  Answered 5 years ago by Twin

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes the controller have a 3.5mm plug for a headset

Asked 6 years ago by Wondering.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Yes it does but stereo sound only comes out when ALL sound is exported to headset not just chat audio. Chat audio via headphones will always be mono like the headphones Sony sends with the console, unless you choose export all sound to headphones

  Answered 6 years ago by D3adpool622Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs this controller chargeable like will it work with a charging station if not what kind of controller will work

Asked 7 years ago by Aguywhoneedstheanswers.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

• A:Answer Yeah you can buy the separate charging station by Nyko it’s pretty solid stuff. Or save money and just plug a regular micro-usb charger into the port on the control.

  Answered 7 years ago by PapafernieVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)