Questions & Answers

Name: Sony - Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4 - Black
Brand: Sony
SKU: 5619302
Price: 64.99 USD
Rating: 4.4 (1477 reviews)

Sony - Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4 - Black

Model:: 3001566; |
SKU:: 5619302

User rating, 4.4 out of 5 stars with 1477 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 52 questions

Ask a Question

QuestionDoes anyone know if there is a mic in the headsets or if the mic is only attached to the audio cable?
Asked 8 years ago by Libby.
- Answer There is no audio cable. The mic is in the head set and there's two of them.
  Answered 8 years ago by Anonymous
  Answer this question
QuestionIs it going to be smart phone compatible ? The gold is not only for ps4 . Would be nice to have both . Dose anyone know a wireless headset that is both for ps4 and smartphone Bluetooth compatible .
Asked 8 years ago by homealone2.
- Answer Sony 's website says its multi compatible via aux cord input located adjacent to the charging port
  Answered 8 years ago by Anonymous
  Answer this question
QuestionHello, Will this headset be compatible with the PS5 when it comes out later this year? Thank you
Asked 5 years ago by Kell.
- Answer No one but Sony could 100% confirm this, but any and all indications from their previous releases and precedent would suggest that these will work with a PS5. That said, I would seriously consider a different set of headphones, these have been terrible for me (2 pairs now) as the headphones make popping noises, they drop connection randomly (even with a USB extender) and that dongle will overheat in under 30 minutes (probably why they drop). Not worth the $$$.
  Answered 5 years ago by TPain39
  Answer this question
QuestionCan you hear through the headphones and the tv simultaneously with these headphones?
Asked 5 years ago by Tangie.
- Answer Yes, there are 2 settings. You can have external speakers +headphones or just the headphones.
  Answered 5 years ago by Booyah
  Answer this question
QuestionIs this compatible with ps4 vr
Asked 8 years ago by CplQ.
- Answer Yes!
  Answered 8 years ago by George
  Answer this question
QuestionAre these going to peel @ the ear pieces like the older model? Pay so much for these thing and they peel.
Asked 8 years ago by Adriana.
- Answer I had the old gold series since the day they came out and never had mine peel, these platinum ones seem even better made in my opinion.
  Answered 8 years ago by Reggie3
  Answer this question
QuestionIts funny how gamestop has released it on the 12th of January and best buy still says pre-order why is that ?
Asked 8 years ago by Jon.
- Answer Today is the 20th and they still havent come out yet at any stores
  Answered 8 years ago by dpuckett
  Answer this question
QuestionCan this be adjust?
Asked 5 years ago by zeebuzzy.
- Answer Yes, this can be adjusted.
  Answered 5 years ago by CommunityAnswer
  Answer this question
QuestionHow long is the battery life for one sitting?
Asked 5 years ago by gtrain.
- Answer I played over 4 hours for sure. I feel you can get 6-8 hrs or so
  Answered 5 years ago by Ernyx
  Answer this question
QuestionDo these have a built in microphone?
Asked 6 years ago by Kris.
- Answer Yes they do ! And it’s great!
  Answered 6 years ago by Evaa0405
  Answer this question
QuestionCan you control party chat volume
Asked 6 years ago by Lance.
- Answer Yes you can. This is a nice feature.
  Answered 6 years ago by SPeppa
  Answer this question
Questioncan you just listen to the tv with these?
Asked 6 years ago by estill.
- Answer As long as it’s streaming from your PS4, ie PS Vue, Hulu, Netflix
  Answered 6 years ago by Gamer
  Answer this question
QuestionWill these work for PS4 slim because I bought the turtle beach elite 800 and they didn’t work and then I bought the ASTRO A40’a and they didn’t work
Asked 7 years ago by Tuch.
- Answer Yes these are specifically designed to WORK WITH A PLAYSTATION 4. Doesn’t matter which model.
  Answered 6 years ago by jorgeireyes
  Answer this question
QuestionWhat is Virtual Surround Sound, Is it better then Dolby Digital and DTS?
Asked 7 years ago by Aaron160.
- Answer It has to be virtual, you only have 2 drivers.
  Answered 7 years ago by 90sCouchPotatoeKid
  Answer this question
QuestionHad issues with both gold and silver. Gold would have horrible mic sounds due to wireless, silver would pinch ears and cut blood flow. Would this headset actually work, despite being wireless?
Asked 8 years ago by Catharsys.
- Answer Works great, but the fit is tight. I have a large head and wish it was a little looser
  Answered 7 years ago by whitemaleprivilege
  Answer this question
QuestionHeadset works but how do I get back to the TV listening
Asked 8 years ago by Anonymous.
- Answer Hold the ps button down on your controller and choose Sound menu - then Audio. Within audio sub menu is chat and all audio. Choose all audio to have all sound to to headphones. Choose chat for game sound to be on TV and only gamer chat on headset.
  Answered 8 years ago by Live2xplore
  Answer this question
QuestionIs the headset going to be released by Christmas? This item makes a good Christmas gift.:)
Asked 8 years ago by Vani.
- Answer I was hoping og getting my hands on one before the holidays started! Unfortunately, it's delayed until early January
  Answered 8 years ago by Anonymous
  Answer this question
QuestionAmazon says December 29th. If that's true Sony really dropped the ball on this one
Asked 8 years ago by GamingDude.
- Answer I know, but expect them before spring 2017
  Answered 8 years ago by Remi
  Answer this question
QuestionAnyone know if the rumored 15 hours of battery life it's true?
Asked 8 years ago by Lydon.
- Answer I have not yet seen definitive details for the duration of the headset battery while in use. The Sony website simply states "A lightweight, durable design that’s comfortable to wear for hours, with an extended-life battery so you can stay in the game longer between recharges." What that truly means is anyone's guess at this point. If you have a link to the 15 hour rumor, could you please post. I just bought the TB Stealth 520 that were released on 10/2/16 and it also says 15 hours of battery life (which, in my experience with TB headsets, is usually pretty close to accurate, but I have not had them long enough to test).
  Answered 8 years ago by RickyTikiTavy
  Answer this question
QuestionCan I get a replacement for the dongle, I broke my dongle
Asked 4 years ago by ar4dgj.
Answer This Question

Showing 1-20 of 52 questions

Questions & Answers

Sony - Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4 - Black

Q: QuestionDoes anyone know if there is a mic in the headsets or if the mic is only attached to the audio cable?

Q: QuestionIs it going to be smart phone compatible ? The gold is not only for ps4 . Would be nice to have both . Dose anyone know a wireless headset that is both for ps4 and smartphone Bluetooth compatible .

Q: QuestionHello, Will this headset be compatible with the PS5 when it comes out later this year? Thank you

Q: QuestionCan you hear through the headphones and the tv simultaneously with these headphones?

Q: QuestionIs this compatible with ps4 vr

Q: QuestionAre these going to peel @ the ear pieces like the older model? Pay so much for these thing and they peel.

Q: QuestionIts funny how gamestop has released it on the 12th of January and best buy still says pre-order why is that ?

Q: QuestionCan this be adjust?

Q: QuestionHow long is the battery life for one sitting?

Q: QuestionDo these have a built in microphone?

Q: QuestionCan you control party chat volume

Q: Questioncan you just listen to the tv with these?

Q: QuestionWill these work for PS4 slim because I bought the turtle beach elite 800 and they didn’t work and then I bought the ASTRO A40’a and they didn’t work

Q: QuestionWhat is Virtual Surround Sound, Is it better then Dolby Digital and DTS?

Q: QuestionHad issues with both gold and silver. Gold would have horrible mic sounds due to wireless, silver would pinch ears and cut blood flow. Would this headset actually work, despite being wireless?

Q: QuestionHeadset works but how do I get back to the TV listening

Q: QuestionIs the headset going to be released by Christmas? This item makes a good Christmas gift.:)

Q: QuestionAmazon says December 29th. If that's true Sony really dropped the ball on this one

Q: QuestionAnyone know if the rumored 15 hours of battery life it's true?

Q: QuestionCan I get a replacement for the dongle, I broke my dongle

QuestionDoes anyone know if there is a mic in the headsets or if the mic is only attached to the audio cable?

QuestionIs it going to be smart phone compatible ? The gold is not only for ps4 . Would be nice to have both . Dose anyone know a wireless headset that is both for ps4 and smartphone Bluetooth compatible .

QuestionHello, Will this headset be compatible with the PS5 when it comes out later this year? Thank you

QuestionCan you hear through the headphones and the tv simultaneously with these headphones?

QuestionIs this compatible with ps4 vr

QuestionAre these going to peel @ the ear pieces like the older model? Pay so much for these thing and they peel.

QuestionIts funny how gamestop has released it on the 12th of January and best buy still says pre-order why is that ?

QuestionCan this be adjust?

QuestionHow long is the battery life for one sitting?

QuestionDo these have a built in microphone?

QuestionCan you control party chat volume

Questioncan you just listen to the tv with these?

QuestionWill these work for PS4 slim because I bought the turtle beach elite 800 and they didn’t work and then I bought the ASTRO A40’a and they didn’t work

QuestionWhat is Virtual Surround Sound, Is it better then Dolby Digital and DTS?

QuestionHad issues with both gold and silver. Gold would have horrible mic sounds due to wireless, silver would pinch ears and cut blood flow. Would this headset actually work, despite being wireless?

QuestionHeadset works but how do I get back to the TV listening

QuestionIs the headset going to be released by Christmas? This item makes a good Christmas gift.:)

QuestionAmazon says December 29th. If that's true Sony really dropped the ball on this one

QuestionAnyone know if the rumored 15 hours of battery life it's true?

QuestionCan I get a replacement for the dongle, I broke my dongle