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First things first, if you have previously paired them with another device, you must go to that device and 'disconnect' them from the first device, other wise they will auto reconnect to that device and it will interfere with pairing to a second device. Once that is done, place the earbuds in their charger, and close the lid. Turn on your new audio device's 'pairing mode'. If the case has any charge left to it, the moment you open the lid and remove the earbuds, and place them in your ears, they should automatically go into pairing mode. And if your device is still ready, they should handshake and link. If the auto pairing mode fails, you can touch each of your ponting fingers to the flat touch point on each earbud at the same time, and hold them there for about 10 seconds. (until you hear ear buds acknwoledge they are now in pairing mode). Restart your devices pairing mode, and viola! Bob's your uncle! They should now pair.
Sorry, there was a problem. Please try again later.Once you've unboxed them, you should take the time to get them fully charged. If you download the companion app it's much easier. After they're all juiced up and the app is installed all you need to do is set up the app then just open the charging case. If you still aren't connected and your phone has NFC support (on Android that is), close the case and try connecting via NFC. I hope this helps you out my friend.
Sorry, there was a problem. Please try again later.Hi Jojoboss, Thank you for your interest in the WF-1000XM3. For making connection, First, Remove both units of the headset from the charging case. The headset turns on automatically. Check that the indicator (blue) flashes. Enter pairing mode on this headset. Second, when you pair the headset with a device for the first time after purchase or after initializing the headset (if the headset has no pairing information), the headset enters pairing mode automatically if you remove the headset from the charging case. In this case, wear the headset and proceed to next step. Next, Unlock the screen of the Android/iPhone smartphone if it is locked. Select the Bluetooth setting on the iPhone. Touch [WF-1000XM3]. The headset and smartphone are paired and connected with each other. You will hear voice guidance “Bluetooth connected” from the left unit. Hope this helps. For more information, kindly visit this link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/articles/00006995 Regards, Jess
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