Questions & Answers

Q: QuestionI am looking for noise canceling headphones, but with no music. Absolutely silence. Cancels out noise so a person can meditate without dogs barking, lawns being mowed and blown, etc.

Asked 6 years ago by Anonymous.

• A:Answer These are not noise canceling and you can hear everything when there is no sound coming through the headphones.

  Answered 6 years ago by aliciaryan

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Q: QuestionWill these headphones plug into the jacks on an airplane? How about on a treadmill?

Asked 6 years ago by BLRS.

• A:Answer Hi BLRS, the headphone's supplied cable can be used with 3.5mm/stereo mini jacks. Regards, -Mark

  Answered 6 years ago by SonyListens

  
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Q: QuestionAre they wired also?

Asked 6 years ago by JB.

• A:Answer Hi JB, yes, this headphone also comes with a headphone cable which allows you to go for a wired connection. Regards, -Mark

  Answered 6 years ago by SonyListens

  
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Q: QuestionWhat accessories go with this?

Asked 6 years ago by Jonwayne.

• A:Answer Hi Jonwayne, you may check all the supplied accessories that comes with the unit on the link provided below: https://helpguide.sony.net/mdr/whch700n/v1/en/contents/TP0001613502.html Regards, _Bob

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan these be used for gaming with xbox?

Asked 6 years ago by DollyB.

• A:Answer Hello DollyB, for better gaming experience, we recommend using headphones designed for gaming. Regards, _Bob

  Answered 6 years ago by SonyListens

  
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Q: QuestionMy adult daughter has hearing aides and wants a headset that will comfortably fit over her behind the ear hearing aides. Which of your Sony wireless headphones would be the best for her?

Asked 6 years ago by Anonymous.

• A:Answer Hi Customer, You may visit this link for the list of our Sony wireless headphones. https://www.sony.com/electronics/headphones/t/headband-headphones Regards, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill these work with a Samsung Galaxy Phone? The package says it's made for IPod and IPhone.

Asked 6 years ago by Mere.

• A:Answer Yes. They use Bluetooth, so any device which supports Bluetooth will work with these headphones.

  Answered 6 years ago by Oscar

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Q: QuestionI want to buy headphones for my husband so he can hear the TV better, but I still want to hear sound through our soundbar. Is this possible with these headphones?

Asked 6 years ago by Anonymous.

• A:Answer I’m pretty sure with any headphones the audio can’t be split and shared with any sound bars. Usually when headphones are plugged in or using the Bluetooth function the speakers on any object is not on. Also depends on the system you have but from my experience, I turn on the headphones and the speaker doesn’t turn on.

  Answered 6 years ago by PixieVerified Purchase

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Q: QuestionCan this be paired with a computer for gaming my grandson is looking for over the ear headphones so he can play his games online?

Asked 6 years ago by Dj.

• A:Answer Yes, they can be paried with Bluetooth on a computer, and you can also use the wired cable included.

  Answered 6 years ago by LISA509

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Q: QuestionCan the noise canceling feature be turned off/ down?

Asked 6 years ago by Marty.

• A:Answer Yes, although it doesn't make much difference

  Answered 6 years ago by BahaVerified Purchase

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Q: QuestionBought these headphones to hear speaking clearly on TV. Was told I could connect to an app to adjust. Have a samsung galaxy s4 and am seeing that this is made for iphone/ipod? How can I connect to the app and adjust the sound?

Asked 6 years ago by Jasper.

• A:Answer Look for and download the app, "Sony Connect: Headphones" from the Play Store, and it should work. Make sure it's paired with Bluetooth first, though.

  Answered 6 years ago by LISA509

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Q: QuestionDo these fold for storage or do they stay in the same position?

Asked 6 years ago by QuestionGuy.

This question was asked about the related product: Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Blue

• A:Answer They stay the same. Not great for travel unless you want to wear them around your neck the whole time you're not using them.

  Answered 6 years ago by mastaPatVerified Purchase

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Q: QuestionWill the Sony - WH-CH700N work as a regular wired headset (using the audio jack) when the battery is completely depleted?

Asked 6 years ago by Matt.

• A:Answer Yes.

  Answered 6 years ago by Oscar

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Q: QuestionDo these headphones allow you to sync with PS4 and talk through them?

Asked 6 years ago by caseylenge88.

• A:Answer Hi caseylenge88, If you're referring to using the Bluetooth function, then no, PS4 doesn't support Bluetooth headphones. We recommend using dedicated gaming headphones. You may refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch700n/articles/00073432 ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes the noise cancelling feature work when not using blue tooth mode? And if so for how long?

Asked 6 years ago by Technologyimpaired.

• A:Answer No, you must have Bluetooth connected to use NC feature. But I do use these a lot for gaming and they still sound great even without the NC.

  Answered 6 years ago by MilkyVerified Purchase

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Q: QuestionDo these work for Xbox and PS4?

Asked 6 years ago by Huang.

• A:Answer If you're looking to use a mic then no. The mic is only on the headset and not the cable. If you want something to use for gaming and music, I'd recommend the JBL 65btnc or the 55BTs.... they're both nice.

  I would recommend:

  • 

    JBL - E55BT Wireless Over-the-Ear Headphones - Black

    User rating, 4.58 out of 5 stars with 404 reviews.

    (404)
  • 

    JBL - E65BTNC Wireless Noise-Cancelling Over-the-Ear Headphones - Blue

    User rating, 4.48 out of 5 stars with 487 reviews.

    (487)

  Answered 6 years ago by BigLexVerified Purchase

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Q: Questionis the headphone jack compatible to the ones in the plane?

Asked 6 years ago by fred.

• A:Answer There’s only one prong for the 3.5 mm jack. If the plane has two prong, I recommend bending a paper clip to complete the connection.

  Answered 6 years ago by BatmanVerified Purchase

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Q: Questioncan u use the headphone jack to its old ipod classic (without Bluetooth) ?

Asked 6 years ago by chochoo.

• A:Answer Yes. If you turn them on while plugged in, the noise cancelling will also work.

  Answered 6 years ago by Oscar

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Q: QuestionDoes anyone use these in a gym environment. If so, how are they with sweat..are they clunky?

Asked 6 years ago by GymRatt.

• A:Answer They are alright with sweat and I would not consider them clunky. The bigger issue I have at the gym is connection. It’s in and out a lot with so many connection issues.

  Answered 6 years ago by JaybrielVerified Purchase

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Q: QuestionAre these headphones designed to stand up over time, if you use them while working out and sweating a lot?

Asked 6 years ago by Hard2Please.

• A:Answer Hi there, this model is not water proof. We recommend using headphones designed for working out at the gym. For reference, please check the link below: https://helpguide.sony.net/mdr/whch700n/v1/en/contents/TP0001613525.html Regards, _Bob

  Answered 6 years ago by SonyListens

  
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