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hold the power button for like 10 sec until it turns off and then it'll say Bluetooth pairing. Find it on your phone's Bluetooth list in settings and click connect
Sorry, there was a problem. Please try again later.Hi Weston, Thanks for your inquiry. Make sure that the headphones are in pairing mode. The headset enters pairing mode automatically when you pair the headset with a device for the first time after you bought it or after you initialized the headset (the headset has no pairing information). When you pair a second or subsequent device (the headset has pairing information for other devices), press and hold the (power) button for about 7 seconds. Check that the indicator (blue) repeatedly flashes twice in a row. You will hear the voice guidance say, “Bluetooth pairing”. Select the headphones on your iPhone's Bluetooth settings. For detailed steps on how to connect and pair with iPhone devices, please refer to this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752768.html Hope this helps, -Ralph
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