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What? These headphones are not that loud when playing, and Sonys sound quality has diminished to non existence.
Sorry, there was a problem. Please try again later.Hi Dace, Thanks for bringing this up. When the music does not pause after removing the headphones, open the Sony Headphones Connect app, and make sure that the Pauses when the headphones are taken off setting is set to ON. For more details about the wearing detection of the headphones, refer to this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html For low sound level, you can turn up the volume of the headset and the connected device. The WH-1000XM4 supports an over-the-ear design and super-soft, pressure-relieving ear pads which help with sound isolation and prevent sound leakage to a minimum. Also, make sure to adjust the headset into a comfortable position. If you may need more information/technical assistance, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, Jess
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