“How can you increase the volume? One headset is fine and the same thing on the other headset is much quiter”
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Look in headphones app
Sorry, there was a problem. Please try again later.Hi Bucky, thanks for your question. If the sound level is low, you can turn up the volume of the headset and the connected device. You can adjust the volume during music playback using the Headphones Connect app. Ref: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html Should you need further assistance, please email us at [email protected]. Regards, Erin
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