Questions & Answers

Q: QuestionHow many watts does the XB20 SONY SPEAKER HAVE?

Asked 6 years ago by SweetDave1414.

Q: QuestionJust bought this item and love it. My question is I have my IPhone connected to it and was trying to connect my husbands to it also and it won’t connect. Can you only connect one phone to it?

Asked 6 years ago by Michele.

• A:Answer I've been able to connect two different phones, a laptop and a digital projector. But only one at a time. Try disconnecting your phone before trying another.

  Answered 6 years ago by sujobuyerVerified Purchase

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Q: Questioncan i link my bluetooth speaker to my commuter

Asked 6 years ago by nova.

• A:Answer If your computer has bluetooth tech, it will connect. Just go to settings, then devices, then turn on the computer's bluetooth. It should pair the samee as any other device.

  Answered 6 years ago by sujobuyerVerified Purchase

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Q: Question?Hi Does this connect to Google Home? I am assuming it will connect to my Sony STRND1080 but is there any reason it wouldn't? Thanks

Asked 6 years ago by WMR.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Blue

• A:Answer Hi WMR, you may connect this Bluetooth speaker to your Google Home unit. You may just need to reconfigure the settings on your Google Home application. Kindly visit the link below for more information: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266491.html Regards, _Bob

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs it safe to always leave the Sony XB20 plugged in to the wall outlet even if fully charged ?

Asked 6 years ago by DJMOT.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Gray

• A:Answer I’ve done that but I would not leaving it charging all night

  Answered 6 years ago by CharlieVerified Purchase

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Q: QuestionDoes this speaker stay on stand by indefinitely like the SRS -X3 so can I connect bluetooth to it anytime? I bought the SRS-XB20 for better bass and sound, and am switching w/ the X3 in an small antique RCA speaker box with no access to on the button.

Asked 7 years ago by Taji04.

• A:Answer Links can't be posted, but if you search online for "Sony XB20 bluetooth stand by", you'll see instructions about that mode for this device.

  Answered 6 years ago by brayhiteVerified Purchase

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Q: QuestionWill the speaker charge while playing music? Charge indicator light is not on, but it is plugged in and playing music.

Asked 7 years ago by Sophia.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Gray

• A:Answer Yes. But I wouldn’t leave it charging all night

  Answered 6 years ago by CharlieVerified Purchase

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Q: QuestionHow do you connect the speaker to Mac? The bluetooth connection did not show the speaker name on mac.

Asked 7 years ago by Jingyi.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Gray

• A:Answer With a Mac connecting cord used for other Mac devices

  Answered 6 years ago by CoffeedrinkerVerified Purchase

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Q: QuestionWill this work with an iPhone SE?

Asked 7 years ago by ChrisRidge262.

• A:Answer Don’t see why not. My niece was able to pair it to her iPhone 6s with no issues. Just make sure your bluetooth works in your phone.

  Answered 7 years ago by PataayVerified Purchase

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Q: QuestionI have a SiriusXM Onyx Plus that doesn't have a volume control or Bluetooth. Once I connect the AUX cable, will I be able to adjust the volume on the speaker?

Asked 7 years ago by ShamsFam.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Blue

• A:Answer You should be able to using the volume control on speaker.

  Answered 7 years ago by KimFVerified Purchase

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Q: QuestionWhen I plug my speaker into charge the speaker lights up but the indicator doesn't come on, is it still charging or is it faulty?

Asked 7 years ago by Dazza1980.

• A:Answer The orange light comes on and when it goes off it’s done on my unit.

  Answered 7 years ago by JAYQONEVerified Purchase

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Q: QuestionI have bought this speaker last month. Now I am trying to connect to my LG Smart TV which does no have bluetooth. It has Audio Optical, HDMI ARC & USB. Can someone please guide me how I can pair it with TV. LG smart TV-Model: 43UJ6200

Asked 7 years ago by Sayantan.

• A:Answer Honestly, I'd return the speaker and look for something else. But if you want to use the XB20, then you'll probably want to get an Optical to AUX audio cord. Keep in mind the speaker won't turn on automatically and has no remote, so every time you want to hear the TV through the speaker, you'll need to turn on the speaker by hand.

  Answered 6 years ago by brayhiteVerified Purchase

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Q: QuestionCan this Sony bluetooth speaker be used with a bluetooth microphone to make a portable PA speaker system? If so, what Microphones will work?

Asked 7 years ago by Frank.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Blue

• A:Answer Hi Frank, below are the supported Bluetooth profiles of this unit. We cannot guarantee full compatibility with a microphone. Thanks! ^Ron - A2DP (Advanced Audio Distribution Profile) - AVRCP (Audio Video Remote Control Profile) - HSP (Headset Profile) - HFP (Hands-free Profile) - SPP (Serial Port Profile)

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan XB20 be added with XB2 (older version) to do left and right speakers?

Asked 7 years ago by PSD.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Gray

• A:Answer Hi PSD, no, only two XB2s can be paired together using their Speaker Add feature. Thanks, -Mark

  Answered 1 year ago by SonyListens

  
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Q: QuestionHi, I just got my Sony Srs XB 20. I immediately started playing it. The Bluetooth gets disconnected after 5-7 mins and speakers shut off. The battery is 70%. Should I have charged before using it, even if battery is 70% or is it a defected piece?

Asked 7 years ago by Rohan.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Gray

• A:Answer Yes, I believe it says to fully charge

  Answered 6 years ago by RockVerified Purchase

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Q: QuestionHow do I initiate wireless operation with my iPhone ?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Blue

• A:Answer Makes sure Bluetooth feature is on and discoverable by both devices. Hold your iPhone very close to speaker with one hand length!!

  Answered 7 years ago by CriscoVerified Purchase

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Q: QuestionHow do I pair my Sony bluetoth YB20 with my TV Oe Soundbaar?

Asked 7 years ago by Bullo.

• A:Answer I don't think you can (nor would want) to connect the XB20 speaker to the soundbar. That's like trying to connect a keyboard to a keyboard. They don't really do anything to each other.

  Answered 6 years ago by brayhiteVerified Purchase

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Q: QuestionI am trying to listen to music from my PC. I bought the Sony XB20 speaker and Insignia USB bluethooth adaptor. Everything is installed drivers updated. Speak appears in Devices and Printers, but not in Playback Devices - so it cannot be selected. Help!!

Asked 7 years ago by Banjo.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Blue

• A:Answer I would recommend that you call the Geek Squad at Best Buy, where you purchased your Sony Speaker and ask them. I’m unsure of the right answer to your question. “THEYCAN HELP YOU”.

  Answered 7 years ago by CharlieannVerified Purchase

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Q: QuestionCan I charge my xb20 by Moto G3 Turbo charger directly from plug point?

Asked 7 years ago by Shibnath.

This question was asked about the related product: Sony - XB20 Portable Bluetooth Speaker - Blue

• A:Answer Hi Shibnath, we cannot guarantee if using a 3rd party charger will supply power to this speaker. We always recommend using the supplied micro USB cable when charging it. You may check this link for additional information on this speaker: https://docs.sony.com/release//specs/SRSXB20BLUE_mksp.pdf Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionHow can i turn light off and still playsongs

Asked 7 years ago by dad1.

• A:Answer Hi dad1, you can turn the lights on this speaker off and still play songs by pressing and holding down the Extra Bass button for more than 3 seconds. The same procedure also applies when turning the lights back on. Thanks, -Mark

  Answered 1 year ago by SonyListens

  
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