“I am unable to remove shoe cap and I am unable to find any resources on how to remove the shoe cap.”

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• H VlogCreator, Sony's commitment to customer satisfaction is our top priority. The hot shoe cap can be removed by applying small downward force and sliding the it out towards the back LCD screen. Thank you so much for your question. And thank you for choosing Sony.

  Answered by SonyListens 3 years ago

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• To anyone still struggling with this, try placing the camera on a table with the lens down, so the screen is facing up, and use strength of both thumbs (one on top of the other to push the shoe cap into the camera and then slide up (towards the screen side). Seems like the only thing that worked for me.

  Answered by Riox 1 year ago

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• Try using a pipe wrench.

  Answered by junkcamera 2 years ago

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