Questions & Answers

Name: Soundcore - by Anker Liberty 3 Pro True Wireless Noise Cancelling Earbuds - Black
Brand: Soundcore
SKU: 6476198
Price: 169.99 USD
Rating: 4.3 (880 reviews)

Soundcore - by Anker Liberty 3 Pro True Wireless Noise Cancelling Earbuds - Black

Model:: A3952Z11; |
SKU:: 6476198

User rating, 4.3 out of 5 stars with 880 reviews.

Highly rated by customers for:

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QuestionDoes the ANC work with only one earbud or do you have to be using both?
Asked 3 years ago by Turkeytalker.
- Answer Yes. You can use only one.
  Answered 3 years ago by Anonymous
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QuestionCan the case be charged wirelessly?
Asked 2 years ago by Borg.
- Answer Yes it charges wirelessly.
  Answered 2 years ago by Jonathan
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QuestionAre these comfortable for long term wear, like they don't hurt and don't fall out if you talk or smile? Anker discontinued my old favorites and I need for work. I tried Galaxy buds 2 but those hurt and fell out even with a perfect fit test.
Asked 3 years ago by Nikole.
- Answer It doesn’t hurt but its design does not provide great fit either. It won’t fall out easily but you have a feeling that it may fall out.
  Answered 3 years ago by Bagyitoke
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QuestionBesides for music, can these also be used in order to get sleep if your partner snores? Thanks.
Asked 3 years ago by DebD.
- Answer I have a partner who snores like an earthquake. The only ANC that will cancel her out is the Sony's xm3's and xm4's or the Boses QCII 35 and 45 HEADPHONES while sleeping on my back. I have 50 pairs of earbuds and not one of the ANCs is good enough for snoring or mid to high tones in general.
  Answered 2 years ago by Jake
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QuestionWhy doesn't my left earbud work I tried cleaning the prongs and restarting them
Asked 3 years ago by Anonymous.
- Answer Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we would love to get you what you need! If possible, please try the following steps to see if the issue persists: - Reset the earbuds using the following steps: 1) Place the earbuds in the charging case and leave the cover open. 2) Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode. If it doesn’t help, please reach out to us via support [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
  Answered 3 years ago by Soundcore Team
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QuestionHow do these do with regards to the person I'm talking to being able to hear my ambient noise If I'm doing dishes or something? TIA!
Asked 2 years ago by oceandreamer.
- Answer My mom said she could really hear the wind while I was walking outside and talking to her. I don’t think these shut out the background noise well.
  Answered 2 years ago by LaurenJ
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Questioncan these be paired with the Iphone 12 Pro Max
Asked 2 years ago by katt.
- Answer Yes, the Liberty 3 Pro can be paired with the iPhone 12 Pro Max.
  Answered 2 years ago by Soundcore Team
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QuestionWhat codec would the iPhone 13pro max use when connecting these?
Asked 3 years ago by CCCK1.
- Answer Thank you so much for asking. It is AAC. If you have any other questions, please reach out to us via support [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
  Answered 3 years ago by Soundcore Team
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QuestionMy right ear bud will not retain any charge? I've tried resetting them as well as placing them in the case, opening the lid, and holding down the case button for 10 seconds. What else can I do or how can I fix this?
Asked 1 year ago by DaDDyJ44.
- Answer I had the exact same problem! I ended up having to return them because I could not resolve this problem.
  Answered 1 year ago by KellieH
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QuestionHow strong is the battery
Asked 2 years ago by Anonymous.
- Answer Thanks for your interest in our products. Regarding your question, here are the internal lab testing data of the playtime for your reference(at a 50% volume level): Normal Mode: Up to 8 hours on a single charge/32 hours with the charging case. Noise Cancelling Mode: Up to 6 hours on a single charge/24 hours with charging case. Transparency Mode: Up to 6 hours on a single charge/24 hours with charging case. Call: Up to 4.5 hours on a single charge/18 hours with charging case. Please note LDAC needs more power than other modes. Usually, the case could provide about 3 times full charges for the earbuds. Please feel free to contact us via [email protected] if there is anything we can help you with.
  Answered 2 years ago by Soundcore Team
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QuestionI listen to a lot of techno, are these good with extreme bass?
Asked 2 years ago by Anonymous.
- Answer These do have a nice bass feel to them, but it's not necessarily bass-heavy. You may find a bit of distortion with heavy bass use.
  Answered 2 years ago by ZayAudioPhile
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QuestionWill these work in a motorcycle helmet? Will touching the helmet inside change settings? Does the noise canceling help with motor noise? Thanks for your time to answer!
Asked 2 years ago by Fred.
- Answer These can work while you have a helmet on as long as you have the right size ear guards in, but I don't recommend using the noise-canceling feature while riding. While you may still be able to hear around you, I really recommend keeping the noise cancellation feature off while driving because these do block out quite a bit of sound.
  Answered 2 years ago by ZayAudioPhile
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QuestionI’m only getting 2-3 hours of playback time. I’ve had these less than a month. Is that typica?. My older versions would last for days.
Asked 2 years ago by MD2020.
- Answer Make sure you don't have the noise canceling feature on to get more playback time. With the noise canceling feature on, I've noticed I only get 2-4 hours of playback time.
  Answered 2 years ago by ZayAudioPhile
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QuestionI took them out of the box, and I paired them to my iPhone XR, I already can tell they both work functionally as they should, but they’re both really quiet for some reason. Help?
Asked 2 years ago by Collin.
- Answer Did you download the app with it? I don't find that they're quiet. I do find that the right one seems to be the dominant one. For example. If I wear the left earbud by itself, it won't notify me the battery is low. The right one will notify me. Everything else seems to be normal.
  Answered 2 years ago by ZayAudioPhile
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Question1. Does it affect the sound quality of the earbuds, if you only use one of them? 2. How is the call quality, while riding a bike?
Asked 2 years ago by Lele.
- Answer The call quality on these is excellent. One of the best I've had...even when using one earbud. I do notice, though, the right earbud lasts a lot longer than the left. What I do is put them back in the case when I'm not using them for an extended period of time. I get more use that way.
  Answered 2 years ago by ZayAudioPhile
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QuestionCan I place a call to someone with these directly or through a voice assistant?
Asked 2 years ago by Bill.
- Answer I have not been able to get these to work with my voice assistant. You'll have to have your phone nearby to make calls. I can't make calls directly from the headset. I have to use the phone to make calls with the voice assistant.
  Answered 2 years ago by ZayAudioPhile
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QuestionCan you control the volume on these earbuds?
Asked 2 years ago by Ciccy.
- Answer Yes, download the app and go to tap function and set up the volume control.
  Answered 2 years ago by AppleFanatic87402
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QuestionDo these have caller ID (announce the caller when im called) I believe its called PBAP and sometimes they use another name
Asked 2 years ago by Taee.
- Answer It just says "Incoming call"
  Answered 2 years ago by ZayAudioPhile
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QuestionDo anyone having Liberty 3 Pro experience any random loss of connection during music or any listening? Since Liberty 3 Pro pursues higher bits rate instead of maintaining stable bluetooth connection,
Asked 2 years ago by AudioPro.
- Answer Minor loss depending on distance you are from source, gone about 20-25 feet away from source still good until went behind a a wall minor drop then picks back up at a lower volume sometimes.
  Answered 2 years ago by JoshuaC
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QuestionI want to buy these for use with my PC, can the microphone be turned off so I can you my podcast microphone instead?
Asked 2 years ago by Headscratch.
- Answer It depends on your computer settings. I can switch this setting by selecting the mic and what speaker I want to use. Check to see if your computer allows this.
  Answered 2 years ago by ZayAudioPhile
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Showing 1-20 of 41 questions

Questions & Answers

Soundcore - by Anker Liberty 3 Pro True Wireless Noise Cancelling Earbuds - Black

Q: QuestionDoes the ANC work with only one earbud or do you have to be using both?

Q: QuestionCan the case be charged wirelessly?

Q: QuestionAre these comfortable for long term wear, like they don't hurt and don't fall out if you talk or smile? Anker discontinued my old favorites and I need for work. I tried Galaxy buds 2 but those hurt and fell out even with a perfect fit test.

Q: QuestionBesides for music, can these also be used in order to get sleep if your partner snores? Thanks.

Q: QuestionWhy doesn't my left earbud work I tried cleaning the prongs and restarting them

Q: QuestionHow do these do with regards to the person I'm talking to being able to hear my ambient noise If I'm doing dishes or something? TIA!

Q: Questioncan these be paired with the Iphone 12 Pro Max

Q: QuestionWhat codec would the iPhone 13pro max use when connecting these?

Q: QuestionMy right ear bud will not retain any charge? I've tried resetting them as well as placing them in the case, opening the lid, and holding down the case button for 10 seconds. What else can I do or how can I fix this?

Q: QuestionHow strong is the battery

Q: QuestionI listen to a lot of techno, are these good with extreme bass?

Q: QuestionWill these work in a motorcycle helmet? Will touching the helmet inside change settings? Does the noise canceling help with motor noise? Thanks for your time to answer!

Q: QuestionI’m only getting 2-3 hours of playback time. I’ve had these less than a month. Is that typica?. My older versions would last for days.

Q: QuestionI took them out of the box, and I paired them to my iPhone XR, I already can tell they both work functionally as they should, but they’re both really quiet for some reason. Help?

Q: Question1. Does it affect the sound quality of the earbuds, if you only use one of them? 2. How is the call quality, while riding a bike?

Q: QuestionCan I place a call to someone with these directly or through a voice assistant?

Q: QuestionCan you control the volume on these earbuds?

Q: QuestionDo these have caller ID (announce the caller when im called) I believe its called PBAP and sometimes they use another name

Q: QuestionDo anyone having Liberty 3 Pro experience any random loss of connection during music or any listening? Since Liberty 3 Pro pursues higher bits rate instead of maintaining stable bluetooth connection,

Q: QuestionI want to buy these for use with my PC, can the microphone be turned off so I can you my podcast microphone instead?

QuestionDoes the ANC work with only one earbud or do you have to be using both?

QuestionCan the case be charged wirelessly?

QuestionAre these comfortable for long term wear, like they don't hurt and don't fall out if you talk or smile? Anker discontinued my old favorites and I need for work. I tried Galaxy buds 2 but those hurt and fell out even with a perfect fit test.

QuestionBesides for music, can these also be used in order to get sleep if your partner snores? Thanks.

QuestionWhy doesn't my left earbud work I tried cleaning the prongs and restarting them

QuestionHow do these do with regards to the person I'm talking to being able to hear my ambient noise If I'm doing dishes or something? TIA!

Questioncan these be paired with the Iphone 12 Pro Max

QuestionWhat codec would the iPhone 13pro max use when connecting these?

QuestionMy right ear bud will not retain any charge? I've tried resetting them as well as placing them in the case, opening the lid, and holding down the case button for 10 seconds. What else can I do or how can I fix this?

QuestionHow strong is the battery

QuestionI listen to a lot of techno, are these good with extreme bass?

QuestionWill these work in a motorcycle helmet? Will touching the helmet inside change settings? Does the noise canceling help with motor noise? Thanks for your time to answer!

QuestionI’m only getting 2-3 hours of playback time. I’ve had these less than a month. Is that typica?. My older versions would last for days.

QuestionI took them out of the box, and I paired them to my iPhone XR, I already can tell they both work functionally as they should, but they’re both really quiet for some reason. Help?

Question1. Does it affect the sound quality of the earbuds, if you only use one of them? 2. How is the call quality, while riding a bike?

QuestionCan I place a call to someone with these directly or through a voice assistant?

QuestionCan you control the volume on these earbuds?

QuestionDo these have caller ID (announce the caller when im called) I believe its called PBAP and sometimes they use another name

QuestionDo anyone having Liberty 3 Pro experience any random loss of connection during music or any listening? Since Liberty 3 Pro pursues higher bits rate instead of maintaining stable bluetooth connection,

QuestionI want to buy these for use with my PC, can the microphone be turned off so I can you my podcast microphone instead?