Questions & Answers

Q: QuestionThis says it is compatible with the 2nd gen Apple Pencil. Is there any reason it wouldn’t also fit/hold the 1st generation Apple Pencil?

Asked 3 years ago by RachelB.

• A:Answer It does fit the first generation Apple Pencil. We have this case & it fits

  Answered 3 years ago by TobyVerified Purchase

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Q: QuestionDose the case protect against EMF'S

Asked 2 years ago by ski.

• A:Answer NO

  Answered 2 years ago by user410288

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Q: Questiondose it protect against EMF'S

Asked 2 years ago by ski.

• A:Answer Yes

  Answered 2 years ago by NoemiHVerified Purchase

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Q: QuestionDoes this case fits with iPad Air 3 (2019)? I saw at apple that they share the same height and width. The only difference between then is the depth (iPad Air 3 - 0.24 inch (6.1 mm) vs. Ipad 8 - 0.29 inch (7.5 mm).

Asked 4 years ago by Leonardo.

• A:Answer Hi Leo - Thanks for getting in touch. This Balance Folio case is designed to fit iPad 7th Gen 2019 & 8th Gen 2020, therefore the case will not fit your iPad Air 3rd Gen. For additional questions please reach out to [email protected] so we can help.

  Answered 4 years ago by Customer Care

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Q: Questionis the Fluorite Green more of a pastel/neutral like the image? or is it more on the neon green side?

Asked 4 years ago by day.

• A:Answer It looks just like the image on Best Buy. It's not neon green.

  Answered 4 years ago by MommyVerified Purchase

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Q: QuestionWill this fit iPad Air 2020?

Asked 4 years ago by Anonymous.

• A:Answer According to the manufacturer info doesn't look like it would fit the iPad Air 2020. Looks like they have a separate case for iPad Air.

  Answered 4 years ago by Robert

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Q: QuestionCan you attach a Smart Keyboard to a 10.2 generation iPad while the iPad is in the case?

Asked 1 year ago by Barry.

• A:Answer Yea

  Answered 1 year ago by JulieannameleseteLVerified Purchase

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Q: QuestionWhat is the return policy?

Asked 1 year ago by Anonymous.

• A:Answer Can make returns customer service very friendly and accomadating.

  Answered 1 year ago by JulieSokelVerified Purchase

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Q: QuestionWill this case fit 10th generation iPad

Asked 1 year ago by Lm.

• A:Answer Yes

  Answered 1 year ago by JulieSokel

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Q: QuestionWill it stand up in either direction?

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 1 year ago by Bobby

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Q: QuestionWhat is the weight of this case?

Asked 1 year ago by eagle2.

• A:Answer light

  Answered 1 year ago by UserGrandson

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Q: QuestionDoes Best Buy install cover & screensaver free ?

Asked 1 year ago by Bobcat.

• A:Answer No.

  Answered 1 year ago by Pen2023Verified Purchase

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Q: QuestionCan you charge your Apple Pen with this case on???

Asked 2 years ago by Question.

• A:Answer Yes, absolutely

  Answered 1 year ago by AndymacVerified Purchase

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Q: QuestionIs this a hard case or a soft cover?

Asked 2 years ago by Anonymous.

• A:Answer hard

  Answered 1 year ago by AndymacVerified Purchase

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Q: QuestionDoes the flap for the camera stay tight in place while not using the camera?

Asked 2 years ago by JB.

• A:Answer Yes. It is magnetic.

  Answered 1 year ago by RandyDVerified Purchase

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Q: Questionwill this fit and ipad air 4th gen ?

Asked 2 years ago by stevie.

• A:Answer A little to big

  Answered 2 years ago by Mich247

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Q: Questionis this case waterproof?

Asked 3 years ago by lee.

• A:Answer No

  Answered 3 years ago by Troy

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Q: QuestionWill this case fit the latest IPad 10.2?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Speck - Balance Folio Case for Apple® iPad® 10.2" (7th Gen 2019 & 8th Gen 2020)

• A:Answer yes

  Answered 1 year ago by JeffR

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Q: QuestionHi! Is this case compatible with the Smart Keyboard for iPad (9th generation)?

Asked 3 years ago by Ally.

• A:Answer It has a provision for a keyboard, however, I didn't use it

  Answered 1 year ago by Andymac

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Q: QuestionWill this case work with iPad 6th generation model?

Asked 3 years ago by Harley.

This question was asked about the related product: Speck - Balance Folio Case for Apple® iPad® 10.2" (7th, 8th, & 9th Gen 2021) - Blue

• A:Answer I was told no.

  Answered 1 year ago by Joey

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