Questions & Answers

Q: QuestionI purchased the Ultimate Lightening McQueen Mobile App Control Car. When I tried to download the mobile app, I was asked for my credit card verification but there is no price listed anywhere. Does anyone know what it costs?

Asked 7 years ago by vvjones.

• A:Answer Hi, That question comes from the APP manager application, and not from the Sphero. Just hit "Skip" and continue with the installation

  Answered 7 years ago by GEJF

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Q: QuestionWhat is the age group for this car?

Asked 7 years ago by Francie.

• A:Answer It is recommended for children ages 8 and up.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionTry to download app it shows not available in your state/region

Asked 2 years ago by Suman.

• A:Answer The app is no longer offered through the all stores nor is it supported by Sphero. The only way you'll be able to download the app is if you have prior in your app history, or through downloading an APK. Best of luck.

  Answered 2 years ago by Cab1e

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Q: QuestionWhere can I get the battery replaced From my sphero Lightning McQueen?

Asked 2 years ago by Anonymous.

• A:Answer Heard you can’t. Though I’m going to look into doing it myself.

  Answered 2 years ago by Anonymous

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Q: QuestionWhen will this be back in stock?

Asked 4 years ago by Jonathan.

Q: QuestionIs it possible to pick up item by putting another best buy address for free shipping? after checkout it is not clear... also, I don't know why I cannot make store pick up...

Asked 6 years ago by Carlos.

Q: QuestionI want to buy and make a store pick up in Laredo (San Dario Ave), how can I request to have product there? Ultimate Lightning Mcqueen

Asked 6 years ago by Carlos.

• A:Answer When your in check out they have the option to pick up at local store usually

  Answered 6 years ago by bulldogdanny79Verified Purchase

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Q: QuestionWhat's the dimension of this car/toy or how big is this? 1:8, 1:16 or 1:32 thank you

Asked 6 years ago by TaCoMaDuDe.

• A:Answer It is large like a1:8 scale diecast. Approximately 10 inches long, 5 wide, and 31/2 inches tall.

  Answered 6 years ago by Jwxk3Verified Purchase

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Q: QuestionI purchased this item Model: C001USA SKU: 5779900 and the power cord was damaged by us. How can I buy just the power cord?

Asked 7 years ago by Anonymous.

• A:Answer Contact Sphero for a replacement charger. The phone number is on their website.

  Answered 6 years ago by TPOT

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Q: Questionwhy does this item cost so much what does it do.

Asked 7 years ago by coop.

• A:Answer A great battery for the price. Outlast others. Longer life, fewer times needed to replace.

  Answered 5 years ago by BuckVerified Purchase

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