Questions & Answers

Q: QuestionHow long is the manufacturer's warranty on this card reader?

• A:Answer This card reader comes with a 6-month warranty for both parts and labor.

Q: QuestionWhat does the Square Lightning Magstripe Card Reader plug into?

• A:Answer This card reader plugs into the Lightning connector on compatible Apple devices.

Q: QuestionWhat is the product weight of the Square Lightning Magstripe Card Reader?

• A:Answer This card reader weighs 0.01 pounds.

Q: QuestionHow long does it typically take to receive funds from a sale?

• A:Answer Typically, funds are transferred to your bank account by the next business day.

Q: QuestionDoes this card reader require a monthly fee?

• A:Answer No, this card reader does not have any monthly processing fees.

Q: QuestionWhat can the Square Point of Sale app be used for?

• A:Answer The app allows you to track sales, manage inventory, accept tips, and send digital receipts.

Q: QuestionCan one account be used by multiple squares at the same time?

Asked 4 years ago by Anonymous.

• A:Answer Yes you can. Each phone or device needs to download the app and login. I have one account and 2 readers that myself and my assistant use at the same time. Very handy!

  Answered 4 years ago by Halley98Verified Purchase

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Q: QuestionWill this work for all phones?

Asked 6 years ago by Quickquestion.

• A:Answer From the iPhone and newer, you need the lighting connection.

  Answered 6 years ago by MulgosoVerified Purchase

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Q: QuestionCan I use a magstripe card that has a chip with this product?

Asked 6 years ago by Shar.

• A:Answer Yes, you can input the card numbers if it won't swipe.

  Answered 6 years ago by JenaVerified Purchase

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Q: QuestionDoes this only work for Apple iPad and iPhones? I have a Samsung phone, Please advise

Asked 5 years ago by YNARUY.

• A:Answer Best buy has both models one for apple and one for samsung and other phones as well.

  Answered 5 years ago by DriftedVerified Purchase

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Q: QuestionCan you use the same reader for multiple accounts?

Asked 6 years ago by Blake.

• A:Answer Yes. Once you log into the desired Square account, you should be able to use any dongle/card reader desired. The Magstripe reader is not paired with the user account which means, basically, that any user with a Square account could make use of the dongle.

  Answered 6 years ago by DKinVAVerified Purchase

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Q: QuestionDo you have to set up a special account, like PayPal in order to use this?

Asked 6 years ago by Kay.

• A:Answer Yes, you need to set up a Square account.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you manually punch in the number of a credit card or does it have to be swiped

Asked 3 years ago by Titansgirl74.

• A:Answer Hi there! Yes, you can manually enter a credit card number on the Point of Sale app. Learn more about taking payments without a reader here https://squareup.com/help/us/en/article/5176-manually-key-in-card-payments-without-the-square-reader.

  Answered 3 years ago by Square

  
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Q: QuestionI have a Netspend card can I us it

Asked 4 years ago by Asa.

• A:Answer Check the square webpage for the cards that you can use but if it’s Visa MasterCard Discover American Express and several others it will work

  Answered 2 years ago by Go2guyVerified Purchase

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Q: QuestionDo you need wifi to use this?

Asked 4 years ago by wifi.

• A:Answer Hey! Yes, you will need to have a WiFi source or personal hotspot to accept credit card payments.

  Answered 4 years ago by Square

  
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Q: QuestionWhat Payment app is best to use with Square Reader?

Asked 2 years ago by Cartman.

• A:Answer Square App

  Answered 1 year ago by MichaelCVerified Purchase

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Q: QuestionWill it work with venmo

Asked 4 years ago by Anonymous.

• A:Answer Square hardware will not work with Venmo. All of our hardware will need to be used on the Square Point of Sale app with a supported device to work.

  Answered 4 years ago by Square

  
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Q: QuestionCan i use this to run my own credit card if i want to buy somthing online from say bestbuy.com?

Asked 5 years ago by Caniusethisif.

• A:Answer It is for accepting credit cards in the field like myself for my handyman service.

  Answered 5 years ago by Krazee

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Q: QuestionCan Square Reader be activated quickly in order to accept credit card payments on-the-fly?

Asked 5 years ago by Bill.

• A:Answer Yes it’s very easy.

  Answered 5 years ago by TMo2Verified Purchase

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Q: QuestionDoes this work with iphone X?

Asked 5 years ago by Glo.

• A:Answer Yes, I used on both an iPhone X and iPhone 11 Pro Max without issue.

  Answered 5 years ago by Jezzy21

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