“Why do Best Buy digital downloads take so long to get? Been saying preparing order since mid night (when the game released). now its 9am and still nothing. Should have just used Steam or Origin i guess..”
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Just sat on hold with them for an hour and a half, and was transferred to 5 different people only to be told that apparently it is a "known issue" that they didnt' get enough download codes, and said to give it 24-48 hours, despite the 4 previous people I spoke with somehow not knowing this. And apparently that won't stop them from scamming customers by leaving up the digital download purchase in their store, as if they have available copies for purchase. I cancelled my order, purchased it through Steam, and I'm already downloading the game. I'm not shopping there ever again.
Sorry, there was a problem. Please try again later.Total bs! Bought a minecraft digital download for my kid and I still haven’t received the code almost a day later. What is the point in buying through them if it takes so long. Wish I’d known. Will never buy anything from them again, digital or otherwise
Sorry, there was a problem. Please try again later.I had to cancel the order, I waited almost 24 hours and experienced many or the same issues as others. After I contacted multiple people they told me it was going to take another 24 hours to get a response. I was lucky and the regular customer service helped me get a physical copy near me. The digital department is where the issues are. I love best buy but I have had multiple issues with online codes. Purchase physical @ BBY or steam/origin.
Sorry, there was a problem. Please try again later.Apparently, still slow. I ordered a digital anti virus download Feb 27 2022. It's March 2, still nothing. I won't order from them again in this format. I could have went to the store and bought and had it downloaded three days ago! In this day and age, inexcusable and Frustrating.
Sorry, there was a problem. Please try again later.And 5 years later, they still have the same issue while other retail stores give you the codes instantly. I purchased a digital game and I'm still waiting for the code. If i didn't have reward points to use, I would've purchased elsewhere.
Sorry, there was a problem. Please try again later.Same for me. The still have not sent the code and refuse to tell me when they will.
Sorry, there was a problem. Please try again later.I just canceled my order and will buy directly from Origin at this point. Had reward Certs so figured i'd get it here but it's 2:30pm and still no email yet everyone else is playing already. GG bestbuy
Sorry, there was a problem. Please try again later.Best Buy is quick to take the money you are guilty with them until you prove yourself innocent. But when they lag you the customer are the problem. 5 hours on the phone. no help and it is just tax software
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