Questions & Answers

Q: QuestionCan I plug it into a functioning computer and use it to copy data from a hard drive (that I pulled from a computer that will not boot up) to a USB drive?

Asked 7 years ago by Elin.

• A:Answer you should be able to. as long as the data is still in tact you should be able to plug it into the dock and read it on another computer

  Answered 7 years ago by supersayaman

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Q: QuestionWhy pay $115+ for something that can handle only 6TB or less drives?

Asked 4 years ago by whateveridowhatiwant.

• A:Answer The SDOCK2U313R is currently tested for up to 6TB size drives. However, there is no inherent limitation that would prevent a larger size of drive from working, and the SDOCK2U313R also has support for 4Kn (4K Native) drives. Atha, StarTech.com Support

  Answered 4 years ago by StarTech.com Support

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Q: QuestionFirst: does the duplicator duplicate both the hidden files and complete OS? Second: does it duplicate windows 7 and 10 hhd's?

Asked 5 years ago by Anonymous.

• A:Answer Yes, SDOCK2U313R lets you create a sector-by-sector clone of your drive, including partitions and boot sector information, to ensure data integrity and consistency. The SDOCK2U313R will clone drives loaded with Windows 7 and Windows 10. Atha, StarTech.com Support

  Answered 5 years ago by StarTech.com Support

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Q: QuestionCan I transfer all information (OS, photos, audio etc) from a existing 2.5" hdd in a laptop, to a new 2.5" ssd and then replace the hdd with the new ssd? No additional software or anything els will be required. Correct? Thank Basile V.

Asked 6 years ago by basile.

• A:Answer Yes, the Startech makes an exact copy of you hard drive OS and all files. stand alone. Doesn't need to be hooked to a computer. I have the SDOCK2U313R and works great

  Answered 6 years ago by GigabyteVerified Purchase

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Q: Questionis this compatible with IDE/PATA ?

Asked 6 years ago by rick.

• A:Answer NO - This is SATA drives only

  Answered 6 years ago by kagey

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Q: QuestionCan I use this to erase data on both hard drives that are docked?

Asked 6 years ago by Gorje.

• A:Answer They make another unit Mod.# SATDOCK2REU3 that will do this for you, it's also cheaper. Hope this helps.

  Answered 6 years ago by JoeV14400

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Q: QuestionHello to all! Someone asked a question whether this is compatible with an IDE/PATA drive. My follow up question is whether using a converter cable that converts the connection from IDE to SATA will work. Thank you in advance for any advice!

Asked 4 years ago by Victor.

• A:Answer The SDOCK2U313R can be used with SATA to IDE/PATA converters. Our SAT2IDEADP is a SATA to IDE/PATA converter which has been specifically designed to be used with our SDOCK2U313R. Atha, StarTech.com Support

  Answered 4 years ago by StarTech.com Support

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Q: QuestionI have a hard drive that I want to clone. It is a dual boot between Linux and Windows with 5 partitions. Will it clone this disk and still be bootable. Will it clone one disk to another disk of a different size (larger or smaller).

Asked 4 years ago by Victor.