Questions & Answers

Q: QuestionDoes it work with Fire tablet

Asked 4 years ago by Lurch.

Q: QuestionI had one question. I have a arctis 1 cyberpunk ps4 edition headset. But I use it for xbox. I was planning on buying a xbox one usb c dongle. So I can use it wireless. Will the headsets still work if I try it out with that xbox usb c dongle? Please help!

Asked 4 years ago by Chiconite.

Q: Questiondoes the mic work in game chat on pc

Asked 4 years ago by Anonymous.

• A:Answer The box says it works with xbox, Playstation, switch and pc

  Answered 4 years ago by RepzeroVerified Purchase

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Q: QuestionCould you potentially connect a USB-c adapter for iPhone to the headset and use it to listen to music? So instead of using the 3.5mm adapter from the headset to the iPhone charging port?

Asked 4 years ago by Abbi.

Q: QuestionWill this headset work with PS5 ?

Asked 4 years ago by Alex.

• A:Answer This Steel Series works with any gaming console that has an open USB port for the included wireless dongle! I personally would opt for the Turtle Beach wireless version, but I digress...

  I would recommend:

  • 

    Turtle Beach - Stealth 600 Gen 2 Wireless Gaming Headset for Xbox One and Xbox Series X|S - Black/Green

    User rating, 4.33 out of 5 stars with 2165 reviews.

    (2,165)
  • 

    Turtle Beach - Stealth 600 Gen 2 Wireless Gaming Headset for PlayStation 5 PS5 PlayStation 4 PS4 & Nintendo Switch - Black/Blue

    User rating, 4.39 out of 5 stars with 1618 reviews.

    (1,618)

  Answered 4 years ago by LTD815

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Q: QuestionWill this headset work on an xbox series x? I am looking for something I do not need an adapter for.

Asked 4 years ago by Andy.

• A:Answer It will work with Series X, but you need to attach the included USB adapter and cable to USB.

  Answered 4 years ago by Lou923Verified Purchase

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Q: QuestionIf I connect wirelessly to my Xbox and wired to my pc, can I listen to game audio from my Xbox and also listen/talk on discord from my pc?

Asked 4 years ago by Anonymous.

Q: QuestionWill this work for the Xbox series x

Asked 4 years ago by James.

• A:Answer Yes it does work on the Xbox

  Answered 4 years ago by Kitsune

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Q: QuestionKind of odd they specifically avoid showing the dongle when it is such an important part of using this headset. Can anyone verify this Xbox version Arctis 1 also works wirelessly with PS4 if you switch the dongle to USB?

Asked 4 years ago by LotusStyle.

• A:Answer From manufacturer's website! "Does it use Bluetooth? No, the Arctis 1 Wireless uses a gaming-grade 2.4GHz wireless platform". What if my PC or PS4 doesn’t have USB-C? The Arctis 1 Wireless includes an adapter cable that allows you to connect the wireless dongle to any traditional USB-A port. The functionality is completely identical whether connecting to USB-A with the adapter or natively to a USB-C jack.

  Answered 4 years ago by Lou923Verified Purchase

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Q: Questioncan i talk to friends and listen to the game at the same time or no because some said you cant talk while gaming

Asked 4 years ago by help.

• A:Answer Yes you can. I use it on Xbox series X. You can do that with any headset.

  Answered 4 years ago by Lou923Verified Purchase

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Q: QuestionDoes this headset support Dolby Atmos or Window sonic?

Asked 4 years ago by Cward12.

• A:Answer I was able to turn on Windows Sonic via my Xbox One's audio settings and audio came through loud and clear! Not sure about Dolby Atmos, although I don't see why there'd be any issues.

  Answered 4 years ago by LTD815

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Q: QuestionWill these work with ANY xbox?

Asked 4 years ago by Momma.

• A:Answer Yes you just plug the usb into the Xbox and turn on the Xbox mode

  Answered 4 years ago by Shleep

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Q: QuestionDo these work on an xbox one s?

Asked 4 years ago by Help.

• A:Answer We bought this headset for xbox one, it works great!

  Answered 4 years ago by GamerPalmVerified Purchase

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Q: QuestionWhen will this be back in stock ?

Asked 4 years ago by Junior.

Q: QuestionDo these work with an iMac?

Asked 4 years ago by Spencer.

• A:Answer Yes

  Answered 4 years ago by alex

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Q: QuestionI can't seem to pair mine to my Xbox even tho the USB cord is in the front and on Xbox can someone help?

Asked 4 years ago by Michael.

• A:Answer You have to make sure it is on Xbox mode if it’s on usb mode it won’t work

  Answered 4 years ago by Shleep

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Q: QuestionDoes it come with one month of game pass ultimate like on there website?

Asked 4 years ago by Michael.

• A:Answer THIS NO LONGER COMES WITH THE FREE GAME PASS, BESTBUY WILL NOT HONOR THE PICTURE #7 SHOWING THAT IT DOES INCLUDE IT

  Answered 4 years ago by Verhalas

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Q: QuestionCan you use this headset while it is charging?

Asked 4 years ago by Hudson.

• A:Answer Yes you can

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionCan you hear in game audio?

Asked 4 years ago by Jeff.

• A:Answer Yes. In game and chat while canceling the noise around you.

  Answered 4 years ago by ByrdKing44Verified Purchase

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Q: QuestionCan I connect my Iphone while using it. My friend has a steel Series and is able to use his IPhone while using the head set for Xbox ?

Asked 4 years ago by Jose.

• A:Answer yes if you get a usb-c connector to an iphone charger

  Answered 4 years ago by Braedan

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