Questions & Answers

Q: QuestionSunray, you answered my question about finding a heavier base as: "If you purchased the correct base - Offset Umbrella base- which weighs over 120 lbs, then you should not need another base." Q: So does it come with this base, or is it sold separately?

Asked 2 years ago by Spoondog.

Q: QuestionCan the pole from this umbrella adapt to fitting into a conventional weighted umbrella stand (sold separately), in order to make this umbrella more stable in the wind?

Asked 2 years ago by Spoondog.

• A:Answer John, If you purchased the correct base - Offset Umbrella base- which weighs over 120 lbs, then you should not need another base. You can use the cement blocks or heavy stones, but for warranty purposes, we ask that you purchase the correct Offset Umbrella base that is meant for this product.

  Answered 2 years ago by sun-ray team

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Q: QuestionSun Ray - 10' Offset Aluminum Solar Umbrella - Cross Base - Taupe Model:801044SKU:6462462 Does this Patio Umbrella come with a base? The information on the overview and specifications conflicts with one another. Thank you Versal

Asked 3 years ago by PatioUmbrella.

• A:Answer Dear customer, this product does not come with the Offset umbrella base needed for stability, only the cross base that is part of the frame. You will need to purchase either the cross stones or the plastic models that can be filled with sand or water. We have models 802008 and 802009 available on Best Buy. If you have any further questions, you can always reach out to our customer service team via email at [email protected] or phone at 877-477-2264! We'd love to help!

  Answered 3 years ago by sun-ray team

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Q: QuestionHow much for a good stand for the Sun Ray Umbrella

Asked 4 years ago by cycle7447.

This question was asked about the related product: Sun Ray - 10' Offset Aluminum Solar Umbrella - Royal Blue