Questions & Answers

Q: QuestionWhat size waist will the strap fit. I wear a size 42 pants

Asked 3 years ago by Bear.

• A:Answer Our response: Thank you for contacting the Sunbeam® Brand. We value your interest and continued support on our products and are glad to answer your inquiry about Sunbeam® GoHeat USB Powered Heating Pad. This heating pad has a dimension of 12 x 9 inches. It has an adjustable strap (up to 55 inches) that keeps pad in place on back, arms, legs, or shoulders. We hope you find this information useful. Have a nice day!

  Answered 3 years ago by Sunbeam Brand Team

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Q: QuestionHow long does it take to charge the sunbeam go heat usb powered heating pad ?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for contacting Sunbeam®. We appreciate the opportunity to respond to your inquiry about charging the Sunbeam - GoHeat USB Powered Heating Pad. Please take note that pad must be connected to power source at all times during heat therapy treatment. The pad does not charge and must be connected at all times to a power source (2A power source for optimal heat performance) Hope this helps. Have a good day!

  Answered 3 years ago by Sunbeam Brand Team

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Q: QuestionHow warm does it get?

Asked 2 years ago by Safetyman.

• A:Answer It’s warm , not strong but it’s good. I used small power bank, it lasted for 90 minutes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhen battery is not working and it be replaced with another battery and can it open up to put batteries in!!

Asked 2 years ago by Anonymous.

Q: Questionhow long is the cord? Will this work on an airplane with a usb port?

Asked 3 years ago by eric.

Q: QuestionWhat power source is recommended for this.

Asked 3 years ago by Leme.

• A:Answer I use a USB battery to power mine . A 10000 MA is about the right size to fit in the pocket and lasts about 5 hours before running out of power. It's not too heavy either. You can just use a USB cable to plug it in to a laptop or power plug as well but I like the portability of a battery.

  Answered 3 years ago by MargoWVerified Purchase

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Q: QuestionHow long is USB cord?

Asked 3 years ago by Charlie.

• A:Answer Thank you for contacting the Sunbeam® Brand! We appreciate the opportunity to respond to your inquiry. The cord of this Sunbeam® GoHeat™ USB Powered Heating Pad is 6 inches long. We hope this helps. Have a nice day!

  Answered 3 years ago by Sunbeam Brand Team

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Q: QuestionHow long does the heat lasts with each heat settings (high/medium/low) on a 10000 mAh power bank? Is the USB cable detachable for convenient washing?

Asked 3 years ago by Rejeesh.

Q: QuestionHow long is the warranty?

Asked 3 years ago by Dcar.

• A:Answer Thank you for contacting the Sunbeam® brand. We appreciate your interest in our product and we are glad to answer your inquiry. Our Sunbeam® GoHeat™ USB Powered Heating Pad has a 1 year limited warranty. Have a great day!

  Answered 3 years ago by Sunbeam Brand Team

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Q: QuestionCan I use it on an airplane?

Asked 4 years ago by Sherry.

• A:Answer Thank you for reaching out to Sunbeam®. Yes, you can definitely use this in an airplane. Have a great day!

  Answered 4 years ago by Sunbeam Brand Team

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Q: QuestionWill not heat white flashing light will not go to green flashing red not heating

Asked 4 years ago by Jd.

• A:Answer I just bought this pad 3 days ago and it has already stopped heating..how bad a quality is this..

  Answered 2 years ago by Anonymous

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