Questions & Answers

Q: QuestionHow do you use this with a phone (as shown on website and box). The adjustable slider on the end of the 6" stick on the ball and socket join will not bend 90-deg. Can only be used with a regular camera mount. Phone only points to ceiling.

Asked 4 years ago by Sinjin.

• A:Answer The arm that holds your phone is bendable. Bend it to the right angle.

  Answered 2 weeks ago by Anonymous

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with a remote to take selfies?

Asked 4 years ago by Jay.

• A:Answer No, it doesn't.

  Answered 4 years ago by happycustomer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just purchased a sunpak led 162 video light at best buy. The remote control control blue light is on but the bulb is not turning on. I have not read anywhere that it needs to charge before it will work. Please let me know your thoughts.

Asked 4 years ago by susie.

• A:Answer It should work immediately out of the box. Your blue light is broken.

  Answered 4 years ago by Gaffer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the usb be replaced? Mine broke

Asked 4 years ago by Brenda.

Q: QuestionCan the ring light tripod hold an actual canon camera?

Asked 5 years ago by emliliwest.

• A:Answer no

  Answered 5 years ago by Tmjrder

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe usb cable broke is there any way I can replace it ?

Asked 5 years ago by Brenda.

Q: QuestionDo it hav ah button to take pics or to start filming that connect for the fone

Asked 5 years ago by Nesha.

• A:Answer no

  Answered 5 years ago by Tmjrder

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow long do I press and hold the power button on the switch for. I can press and release the power button and the light comes on but goes off. what do I do

Asked 5 years ago by stanconway.

• A:Answer I had a bad adaptor cause I plugged it in my pc and it came on, so I tried another adaptor and it worked thank you for all of your advice. no it di not come with an adaptor.

  Answered 5 years ago by stanconway

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionAll went together well on the set up, but the light stays on for about 8 seconds and immediately shuts off. Am I doing something wrong? Need this to work asap.

Asked 5 years ago by Cybl.

• A:Answer I am wondering what you used as a power source. Perhaps it was drawing more than the source could supply and it shut down to keep it from overheating (thermally protected)?

  Answered 4 years ago by MrScott

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan my canon camera fit on this

Asked 5 years ago by Dej.

• A:Answer Not without modification, the camera mount is basically set up for a phone and the stand is rather lightly built. You'd be better off buying a light ring that attaches to a more robust tripod. I use mine without mounting the camera as I use it to light up miniatures for photography rather than Vlogging.

  Answered 5 years ago by DaveVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionDoes it have the ability to carry the smartphone vertically?

Asked 5 years ago by Barkem.

• A:Answer Yes! We've used it that way for online piano lessons so the teacher and student can see each other's hands and keyboard.

  Answered 5 years ago by Rick

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it plug into the wall plug or USB connection and if USB is it the slim version that Apple uses?

Asked 5 years ago by localguy.

• A:Answer It's a standard USB connection, and it doesn't come with an adapter.

  Answered 5 years ago by Steff

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwill the phone holder hold my iPhone 7plus fine?

Asked 5 years ago by Yesenia.

• A:Answer Yes - the holder expands with a spring inside to help keep the grip tight.

  Answered 5 years ago by Rick

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does the light attach to a tripod? Do I need a separate piece to attach it to my tripod?

Asked 5 years ago by Runner4eva.

• A:Answer A tripod stand comes with it.

  Answered 5 years ago by VonS

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this light comes with a tripod?

Asked 5 years ago by VanyBA.

• A:Answer Yes, this comes with a tripod.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow far away from the light can we stand and still get a great bright picture?

Asked 5 years ago by jaroct.

• A:Answer If you're using your phone and depending on the type of phone you have 3ft or more

  Answered 4 years ago by JafraQueemVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I mount a camera on sunpak ring light

Asked 5 years ago by Jerry.

• A:Answer Yes but I truly like the bigger ring light better. This gets ffs job dive but definitely isn’t the same.

  Answered 5 years ago by JBakerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I put a webcam on the smartphone mount?

Asked 5 years ago by Jstp501.

• A:Answer No it only holds phones, and barely, it’s very weak

  Answered 5 years ago by Godfreyeo

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat is the tallest setting on the tripod?

Asked 5 years ago by mace.

• A:Answer I stand 6ft tall and it's taller than me sometimes for awkward shots.

  Answered 4 years ago by JafraQueemVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionInstead of a phone can a ipad fit in the middle?

Asked 5 years ago by Dokwoolson.

• A:Answer The stand only holds a standard smartphone device. It does not have the size for what you are looking to do.

  Answered 5 years ago by EgoIramVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question