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I was getting the same issue and here is how I was able to get the pre-order. I downloaded "The Tracker" app on my phone. This app will notify you when there is pre-order stock available. Now this stock goes quickly because it is such a popular item. When the tracker app pops up with a notification on your phone you can click on it and it will take you directly to the bestbuy website. Many times it will let you put it in your cart but won't let you checkout. If it doesn't let you checkout, keep it in your cart for quicker checking out in the future. Also make sure your payment info and everything is already tied to your account. You may need to do this several times before being successful. When your phone gives you the notification, click on it and try to checkout as fast as possible. I lucked out one day at about 12:15pm MDT. I wish you luck!
Sorry, there was a problem. Please try again later.The same thing happens to me. When I am able to add to cart it says not available for pick up for 250 miles and no shipping either. The trick to it is to keep it in your cart, if possible, and check back periodically every 3 hours ( as explained by BBY phone rep). With it in your cart catch it available for preorder and try to go through the checkout process as quickly as possible (having sign in info and payment method saved helps). If it’s out of stock before you complete your purchase just leave it there and try again when it’s available. One of those times you should be able to checkout before stock runs out. I hope that helps!
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