“When I turn on my hoverboard it flashes red three times repeatedly. When I recalibrated nothing changed. Any ideas?”
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Hello, Recalibration can take several tries to get right some times. Here are the steps and a link to a video in order to assist you: https://www.youtube.com/watch?v=H1Sbm3Yy3-8 Let's try recalibration steps 1-5 (Please BE SURE to use levels!) Calibration Step 1 : Start with the Swagtron powered off. Step 2: Place each level parallel with the wheel touching the inside of the wheel base. Step 3: Rotate the Swagtron until both levels on each wheel base are level. If you do not have a level, make sure both platforms are equal with each other and level to the ground as best as possible. Step 4: While keeping the Swagtron level, hold the power button down. The Swagtron will make the normal power on tone. Wait 3 seconds and you will hear a single beep. Release the power button. Front LEDs will begin flashing. Power the Swagtron off. Step 5: Power on again. The Swagtron should now be calibrated. If the Swagtron is still not calibrated correctly, go to step 1 and begin making minor adjustments.Please repeat steps 1-5 twice. If calibration does not work, there could be an internal issue with the board that our techs are best suited to address. You can then fill out the form at rma.swagtron.com in order to request a warranty repair for the unit. If you have any questions you can ask here, DM our Facebook page, Live-chat us at Swagtron.com OR email [email protected]!
Sorry, there was a problem. Please try again later.If it is also emitting a constant beeping sound you may need to exchange, or if you are outside of that timeframe send the machine to the manufacturer. That is what happened to us. I called the manufacturer first and they said we could send it to them but it was within the return period so Best Buy exchanged ours for a new one and we have had no issues since.
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