A:AnswerYes, you are abel to have the cameras connected 24/7> Keep in mind the cameras weather seal will be vulnerable to dirt and moisture. We offer a solar panel for the cameras the model number is SWWHD-INTSOL.
A:AnswerHello,
The battery life depends how often the cameras detect motion, how often you view the cameras live and the weather conditions outside. I would recommend contacting Swann Tech Support to assist you with this issue.There may be some setting they can adjust to have the batter last longer.
1800 627 2799 Option 2
A:AnswerHello Rachel,
Thank you for your question. Yes, you can turn off the audio feature if you do not desire to listen.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerThere may be an issue with the internet connection or the cameras may not be running the latest firmware. We reconnend contacting Swann Technical support for imediate assistance. They are open 24/7. Please contact them at 1800 627 2799 option 2.
A:AnswerHello Marty,
The SWWHD--INTCAM's have never been tested with the Samsung SmartThing Hub. We are not able to fully guarantee the comparability with a third party product. But the cameras were built to function on the SAFE by Swann application.
A:AnswerHello,
The SWWHD-INTCAM were built to record motion only. There is no way to have these cameras record 24/7. We do have a "wireless" unit that is able to record 24/7. They connect wirelessly to the DVR but the cameras still have to be connected to a power source. The model number is listed below.
CONVW-EZ4VIEW
A:AnswerHello,
The cameras are able to store in the cloud and internally as well. You are able to sign up and receive 2 days in the cloud for free. You also have the option to expand the cloud storage if you choose for a monthly fee. I have attached a link below to the additional plans we have a vailable.
https://www.swann.com/us/extrasafe-pricing
A:AnswerHi James, you can see one right here: https://youtu.be/wLiHBzAPvcw
There's a number of resources for you right here: http://support.swann.com/customer/en/portal/articles/2881265-smart-security-camera---swwhd-intcam