Questions & Answers

Q: QuestionDoes this cooling pad come with a warranty?

• A:Answer Yes, this Targus cooling pad comes with a 1-year limited warranty for both parts and labor.

Q: QuestionDoes this cooling pad have an ergonomic design?

• A:Answer Yes, it features an ergonomic tilt design for comfortable use.

Q: QuestionWhat is the maximum size laptop this cooling pad can accommodate?

• A:Answer The Targus Dual Fan Lap Chill Mat Cooling System fits most laptops up to 17 inches.

Q: QuestionWhat prevents the laptop from moving around on the chill mat?

• A:Answer The Targus Dual Fan Lap Chill Mat has oversize rubber pads to help prevent your laptop from slipping.

Q: QuestionHow does this chill mat keep my laptop cool?

• A:Answer This Targus cooling pad utilizes dual USB-powered fans and a ventilated grille to dissipate heat.

Q: QuestionNeed the BEST cooling pad for an HP 17inchmy laptop gets extremely hot while I'm gaming and this is an obvious concern as I want this laptop to last (it's only 1 year old and I can already see the performance dwindling slowly). My real question - is there a difference between these cooling pads? I know nothing about them, what is the best one and what features does it provide that others don't? Sorry to be so vague, once I get more detail I'll have more questions (lol)

Asked 10 years ago by Mike.

• A:Answer Don't buy the more expensive Targus cooling pad with 4 port USB Hub. I did and it worked 'okay' then quit after 2 weeks. The fans would suddenly shut down and emit a very loud noise. Finally stopped altogether. huge waste of money. I replaced it with the Targus 17 inch cooling pad, no USB ports, less expensive but so far its working and its QUIET. I would have preferred another brand but this was all I could find in a hurry.

  Answered 10 years ago by LizM

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Q: QuestionIf anyone has checked the internal temperature of their laptop while using the cooling mat, what's the average difference from with to without the pad?

Asked 4 years ago by Jack.

• A:Answer Mine doesn't move enough air to make a tissue flutter when laid on top of the fans. As far as I'm concerned - it doesn't work. I returned the first one - the replacement doesn't work any better.

  Answered 4 years ago by twinkleVerified Purchase

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Q: QuestionI bought this after reading the Specifications. The advertisments says "4 USB Ports" but there it's no pass through USB port on this thing...First impression not so good. What does the website mean by 4 USB ports?

Asked 4 years ago by Ant.

• A:Answer There are no USB ports. It has a USB cable to plug in your laptop that has a type A USB port.

  Answered 4 years ago by Terost

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Q: QuestionHow do I know the pad is working?

Asked 8 years ago by Rich.

• A:Answer Yes, the fan blows

  Answered 8 years ago by AC2016Verified Purchase

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Q: QuestionCan I actually use this on my lap?

Asked 4 years ago by Ev.

• A:Answer Yes. You can sit it on your lap, chair, or bed and it will keep the laptop fans from getting plugged and overheating laptop.

  Answered 4 years ago by NitroStar

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Q: QuestionMy first experience with laptop and fan. Does this plug into electricity or your laptop and does cables come with it.

Asked 5 years ago by Kitt.

• A:Answer The cooling pad comes with one cord attached. All one does is to plug it into a usb port of your laptop. As you turn the laptop on/off, so goes the cooling pad.

  Answered 5 years ago by PrecherVerified Purchase

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Q: QuestionProduct work with 19" laptopI have a Dell Studio xps, which has a 19" screen. Will this product work for me?

Asked 9 years ago by Patty3m.

• A:Answer I'm using a 17.3" laptop and it fits just fine and I think it will work just as well for the 19".

  Answered 8 years ago by RoyBoy8934

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Q: QuestionWill this mat work for an Inel Core i5 vPro 8th Gen Think Pad? Thanks!

Asked 4 years ago by STAR.

• A:Answer Yes it will

  Answered 4 years ago by Barb11Verified Purchase

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Q: QuestionWill this work for a Lenovo ryzen 7 slim 14”

Asked 1 year ago by Em.

• A:Answer Yes, it is 17" so you laptop will fit on top with no overhang

  Answered 1 year ago by JacquelineMVerified Purchase

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Q: QuestionCan it work on a dell inspiron 14 5425 laptop

Asked 1 year ago by MrLguy.

• A:Answer It'll work on anything with a USB jack.

  Answered 1 year ago by TylerVerified Purchase

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Q: QuestionWill this work for 13" MacPro laptop & how does unit get it's power to run?

Asked 2 years ago by Anonymous.

• A:Answer Dual Fan Lap Chill Mat Cooling System is 14" X10 1/2". This unit plugs into a USB port on your computer for power. The attached cord to unit is located in a small compartment on bottom or system. Just plug it into your computer. Nice system!!

  Answered 1 year ago by NancyFVerified Purchase

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Q: QuestionIs it quiet enough so that if it's on and your talking to your friends, they wouldn't be able to hear it?

Asked 3 years ago by Blaise.

• A:Answer Yes super quiet I use it for work and always on calls

  Answered 2 years ago by BiggmonkeyVerified Purchase

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Q: QuestionI just purchased the Microsoft - Surface Studio 2 - 28" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB Solid State Drive (Latest Model) - Platinum, it seems to get really hot. Is there a cooling pad that would support this {21 lbs}

Asked 3 years ago by Ckp69.

• A:Answer I would strongly recommend a 5 fan gaming laptop cooling pad.

  Answered 3 years ago by TheBratVerified Purchase

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Q: QuestionIs there room to use a mouse with a 15.6" laptop on this pad (i.e. for gaming etc)?

Asked 4 years ago by Anonymous.

• A:Answer No. I have a smaller laptop and there is maybe 1 inch on each side of it.

  Answered 4 years ago by JudyVerified Purchase

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Q: Questionwhat are the dimensions of the pad?

Asked 4 years ago by Anonymous.

• A:Answer FYI: 14" X 10 1/2" Targus Dual Fan Lap Chill Mat Cooling System.

  Answered 1 year ago by NancyFVerified Purchase

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