Questions & Answers

Q: QuestionWhat are the differences between Series 3, 4 and 5 on the 49 inch model TCL Roku TV?

Asked 6 years ago by Bill.

• A:Answer Visit their website at https://www.tclusa.com/ It has to do alot with picture quality. Series 3 is not 4K and the Series 4, 5, and 6 are 4K. Series 5 and 6 have dolby vision, Series 4 does not have dolby vision. The website does an excellent job of showing the differences between each Series.

  Answered 6 years ago by happyandsatisfiedcustomerVerified Purchase

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Q: QuestionWhat is the Width of the legs from side to side???? to determine stand size/width

Asked 6 years ago by Anonymous.

• A:Answer For this 49 inch TCL Roku TV, the feet spacing to fit on a stand is 36.0 inches. Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes TV TCL 49S515 come with preloaded apps, like the ones pictured on box. Such as Netflix & Pandora, etc.

Asked 6 years ago by Ahmo.

• A:Answer During setup of your TV, you can select certain channels to automatically download on your TV. After setup, you can go into the Roku Channel Store and choose from thousand of different channels and decide what channels you want to download. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionCan my old VCR and Blu Ray be hooked up to this TV?

Asked 6 years ago by RBG1.

• A:Answer That depends on what inputs the require. It has 3 HDMI inputs. I would assume your Blu-ray will use one of these. It also comes with a special adapter you can use to hook up something with the old red, white, and yellow AV inputs. That may be what you vcr has. It does not have other inputs that were common for VCRs such as S-Video or RGB Components. If you need either of those, you will need to order an adapter.

  Answered 6 years ago by AzretVerified Purchase

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Q: QuestionOn the Best Buy website it says this TV has a 60Hz refresh rate. Is that correct?

Asked 6 years ago by Customer.

• A:Answer This TCL Roku TV uses a combination of advanced signal processing and back light scanning to enhance the native refresh rate of the LCD panel (60Hz or 60 frames per second) and present an effective refresh rate (what your eye sees) of 120Hz, or 120 frames per second. This is why you see different specs listed – but the result is a smooth, blur free image, perfect for fast moving sports or video games. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionAccording to the TCL.com the Class 5-Series are supposed to come with..SAY IT. PLAY IT. and the picture of the remote shows a small pin hole on the remote under the power button for the mic, if incorrect can the remote be upgraded to one with the mic ?

Asked 6 years ago by Paul7.

• A:Answer This specific model comes with a standard IR TCL Roku remote. However, you can download the free Roku app on your smart phone or tablet to use with your TCL Roku TV. By using the app you can use voice search, voice control, and experience private listening. In addition, you will also gain access to more settings and Smart features. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionWill I be able to dvr programs?

Asked 6 years ago by Nancy.

• A:Answer Not directly from the tv. If you use the hulu app you can DVR to their cloud it will hold 50 hrs of recordings as part of the package, sling charges extra. if you use a tv provider like spectrum or direct tv and have their DVR box then yes

  Answered 6 years ago by carolmVerified Purchase

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Q: QuestionWill this tv allow to work with the app dish anywhere and with directv now ?

Asked 5 years ago by GCDelfin.

• A:Answer The DirecTV NOW streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. The Dish Anywhere app is currently not supported. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionWhat's the length between the stands on the inside? Trying to figure out if the dresser I want to put this on is long enough.

Asked 5 years ago by Vyudalo.

• A:Answer For this 49 inch TCL Roku TV, the feet spacing to fit on a stand is 36.0 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionMy tv stand is 48 inches wide. Will the tv fit on it?

Asked 5 years ago by DanM.

• A:Answer For this 49 inch TCL Roku TV, the feet spacing to fit on a stand is 36.0 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionCan I mount the legs closer together, so it will fit on a smaller table top?

Asked 5 years ago by bullonie1212.

• A:Answer No you can't.

  Answered 5 years ago by KohyarVerified Purchase

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Q: QuestionWhart is the overall size of this 49" TV

Asked 6 years ago by Anonymous.

• A:Answer The dimensions of this 49" TCL Roku TV with the feet attached are as follows: (W x H x D) 43.1" x 27.1" x 10.0". Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes this tv have an on timer? A lot have an off or sleep timer, but I am looking for both on and off for my elderly mother so we can set it to turn on for her favorite shows.

Asked 6 years ago by Anonymous.

• A:Answer This TCL Roku TV does not feature an ON timer, but does feature a sleep timer. Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionIs this like a regular TV or do you have to subscribe to ROKU? I want to watch my coax cable supplied Direct TV channels. DOes this TV allow one to do this?

Asked 6 years ago by Lemon.

• A:Answer Absolutely! You will still be able to use this TCL Roku TV as a traditional TV by connecting external devices (such as an antenna, cable box, game system, etc) to the TV via the inputs located on the back. You would simply not be able to access the smart features, such as streaming or screen mirroring. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes this tv power supply support 220 volts?

Asked 6 years ago by Echeetah.

• A:Answer All TCL Roku TVs are designed and engineered to be used within the US and Canada. They run 120V. Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes this Model have good motion interpolation? the smaller 43" and 40" do not have it and I like the "soap opera" effect when i watch shows and movies .

Asked 6 years ago by EJ.

• A:Answer Yes it does. Very good picture, I am comparing this to Samsung 55" .

  Answered 6 years ago by fyrcapVerified Purchase

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Q: QuestionIs this good for an Xbox One X console? I read that this is not "true HDR" and not the greatest, please explain?

Asked 6 years ago by Mandi10.

• A:Answer It is true Hdr. I have it for my XB1X. The picture is amazing. I went from a standard Xbox to the X and the difference was incredible. It's not as great as a Sony or Samsung but it is also 3x cheaper in price. What makes it better than those 2 brands is the low input lag on the TLC. It's actually lower than those more expensive sets! I bought the TV for my game room. I liked it so much I'm buying the newer 6 series for the living room.

  Answered 6 years ago by Dusty

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Q: QuestionCan I access my favorite Spectrum programs on this TV using the Spectrum app.?

Asked 6 years ago by Hope.

• A:Answer Yes, you can.

  Answered 6 years ago by ncguy68Verified Purchase

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Q: QuestionDoes this TV/system support the Spectrum app.?

Asked 6 years ago by Boro06.

• A:Answer Absolutely! The Spectrum streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. In fact of the top 25 streaming channels, TCL Roku TVs offer all 25! You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionThe 49 inch TCL TV comes with a AV to RCA jacks cable for DVD players. Why doesn't the 50 inch, same exact TCL TV with the same features not have the cable included? You would think it should just like its baby brother TV.

Asked 4 years ago by Bob.