Questions & Answers

Q: QuestionWhat is the narrowest that you can set the support legs?

Asked 2 years ago by JZ.

• A:Answer For this 55 inch TCL Roku TV, there are actually 2 different options for feet placement. At the wider position, the feet spacing to fit on a stand is 42.3 inches. At the more narrow position, the feet spacing to fit on a stand is 22.7 inches. You would simply choose whichever option would best fit your home setup. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionWhat is the difference between led and q led and mini led

Asked 2 years ago by Chick.

• A:Answer LED is a type of backlight technology. QLED is an improvement of LED technology. QLED TVs have better color accuracy, contrast, and brightness, resulting in altogether better picture quality. Mini LEDs are smaller than traditional LED. Our TVs with Mini LED feature thousands of pixel-sized LEDs deliver incredible brightness, for dramatic highlights and richer, more lifelike HDR performance. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionIs the included remote IR line-of-site or RF point-anywhere?

Asked 2 years ago by Eric.

• A:Answer This TCL Roku TV comes with an IR Roku TV remote. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: Questiondoes it come with a 4k hdmi cable?

Asked 2 years ago by willy.

• A:Answer This TCL TV comes with two feet with screws to secure them, a power cord, a TCL Roku remote with batteries, and a quick start guide. Any sort of connecting cables would need to be purchased separately. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionDoes this have Bluetooth to connect with head phones and speakers?

Asked 2 years ago by Bussmoover.

• A:Answer I have an S555 and while it doesnt have direct bluetooth, if you use your phone's Roku app as the Roku remote, you can have blutooth sound to speakers or headphones using the "headphone" feature which is part of the Roku app. So, yes you can co nect bluetooth speakers or headphones, just not directly.

  Answered 2 years ago by JCVSFVerified Purchase

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Q: QuestionHow is this different from the older s535 model?

Asked 2 years ago by April.

• A:Answer The picture is noticeably better, the speakers have improved

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you use a wall mount for this tv?

Asked 2 years ago by Coached.

• A:Answer Yes also if you use the feet you can attach them in 2 widths

  Answered 2 years ago by DavidVerified Purchase

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Q: QuestionDoes it have Bluetooth?

Asked 2 years ago by Tvshopper.

• A:Answer Currently, our Roku based TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionDoes this tv come in 75 inch and if so how much

Asked 2 years ago by Joseph.

• A:Answer The 75 inch version of this model (75S555) is indeed currently available for purchase. You can visit https://www.bestbuy.com/site/tcl-75-class-5-series-4k-uhd-qled-dolby-vision-hdr-smart-roku-tv/6514548.p?skuId=6514548 for more information. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionI purchased this TV from Best Buy at the end of April 2023 and this TV is already ghosting. How do you stop this from happening? it appears that this is a manufacture defect.

Asked 1 year ago by Steph.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat year is this model?

Asked 1 year ago by Racechick.

• A:Answer This TCL TV was originally launched in 2022. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this TV support the HDMI-CEC protocol, where turning on/off an Apple TV will automatically turn on/off the TV as well?

Asked 2 years ago by Alexa.

• A:Answer yes

  Answered 2 years ago by DonaldGVerified Purchase

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Q: QuestionDoes this tv have multiview 2.0 to connect multiple computers and split the screen?

Asked 2 years ago by Lt.

Q: QuestionWill my Firestick work with this TCL TV?

Asked 2 years ago by gwwhited.

• A:Answer Yes, it works with mine.

  Answered 2 years ago by DonaldGVerified Purchase

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Q: QuestionHow are the stand feet attached? Could they be rotated so they aren’t 90 degrees to the tv?

Asked 2 years ago by AW.

• A:Answer Unfortunately not, only one way they connect. You could look into aftermarket stands that attach to the TV on Amazon, might be only solution.

  Answered 2 years ago by NateWVerified Purchase

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Q: QuestionWhat is the width and height of a 55 in tv ?

Asked 2 years ago by James.

• A:Answer With the feet attached, the dimensions of this TV are as follows: (W x H x D) 48.3" x 30" x 11". Without the feet attached, the dimensions are as follows: (W x H x D) 48.3" x 27.7" x 3". Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionCan I use my 1080 HDMI cable with this tv (TCL 55 Series Model 55S555) or would it be better to get a 4K HDMI cable?

Asked 2 years ago by Will.

• A:Answer I used my old (but good) HDMI cable, and the picture was excellent.

  Answered 1 year ago by BobJ

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Q: QuestionHi...two questions: 1) can I connect this to home Wi-Fi and Sonos Roam SL (on Wi-Fi)? 2) can I attach home Ethernet to this? Thanks. JK

Asked 2 years ago by KellCat.

• A:Answer This TCL Roku TV has the ability to connect to the Internet via WiFi or through Ethernet. This TV is compatible with most soundbars and headphones and can be connected via HDMI eARC, Optical, or the 3.5mm headphone jack. Hope this helps! Thank you, TCL Customer Support

  Answered 2 years ago by TCLExpert

  
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Q: QuestionHow is the brightness..if in a bright room ,can you still see the screen easily?

Asked 2 years ago by James.

• A:Answer Yes

  Answered 2 years ago by ClewieVerified Purchase

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Q: QuestionDoes this tv come with the Amazon Prime app and if not can it be added?

Asked 2 years ago by Scorpio79.

• A:Answer Roku's you can add all apps. I love mine, we have 6 in my house.

  Answered 2 years ago by CindyTVerified Purchase

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