Questions & Answers

Q: QuestionCan I connect my Bluetooth headphones to this TV?

• A:Answer Yes, you can pair your Bluetooth headphones to the TV for private listening.

Q: QuestionDoes this TV include Dolby Atmos?

• A:Answer Yes, this TV features Dolby Atmos for an advanced spatial audio experience.

Q: QuestionWhat is the Game Accelerator speed on this TCL TV?

• A:Answer This TCL TV features Game Accelerator 120, providing up to 120 VRR for responsive gameplay.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 3 HDMI inputs, including one with eARC.

Q: QuestionWhat is the resolution of this TCL TV?

• A:Answer This TCL TV has a 4K Ultra HD resolution (2160p).

Q: QuestionWhat is the refresh rate of this TCL TV?

• A:Answer This TCL TV has a refresh rate of 60Hz.

Q: QuestionDoes this TV support Apple AirPlay?

• A:Answer Yes, this TV supports Apple AirPlay 2 for sharing content from Apple devices.

Q: QuestionIs this tv really a qled because in product description it say standard led

Asked 7 months ago by Anonymous.

• A:Answer YES THIS TV IS ABSOLUTELY 100% QLED and not standard LED. The color depth and vibrancy is amazing. Very rich blues reds greens yellows etc.

  Answered 7 months ago by TechcriticVerified Purchase

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Q: QuestionDoes this TV support streaming from You Tube TV, not just You Tube?

Asked 5 months ago by DD.

• A:Answer Yes

  Answered 5 months ago by CrossroadsBVerified Purchase

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Q: QuestionWhat is the size of the box for this TV? (I need to know if it will fit in my car)

Asked 6 months ago by MochaJoe.

• A:Answer The dimensions of the box for this TV are as follows: (W x H x D) 55.10" x 34.0" x 5.30". Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionProduct description states that this TV has support for 120 Hz VRR but specifications state the TV only truly outputs 60 Hz? Does TV truly support Native 120 Hz Variable Refresh Rate?

Asked 6 months ago by John.

• A:Answer For this 55Q550F, the HDMI ports can support up to 4K/60Hz. However, this TV does feature Game Accelerator 120 (Up to 120 VRR Gaming). Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: Questionjust a FYI. to program a Xfinity remote to work with this TCL - 55" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), you need to look under fire TV, not TCL.

Asked 7 months ago by fireman.

• A:Answer In Xfinity it's listed under Amazon-Fire TV, but this definitely worked for me. Thanks for posting this question!

  Answered 6 months ago by Anonymous

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Q: QuestionCan I use my Fire Cube rather than the Amazon on the TV?

Asked 3 days ago by Willy.

• A:Answer This TCL TV features various inputs that can be used to connect external devices like a Fire Cube. Hope this helps! Thank you, TCL Customer Support

  Answered 1 day ago by TCLExpert

  
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Q: QuestionCan this tv play both the tv speakers and a Bluetooth speaker at the same time?

Asked 4 months ago by jrbill.

• A:Answer Yes.

  Answered 4 months ago by RLMTVerified Purchase

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Q: QuestionDoes this tv have live pause like the tcl Roku does?

Asked 5 months ago by 1234567.

• A:Answer TCL Can you please supply instructions. I have a flash drive in there, but am not finding a way to set up live pause. It does not come up on the menu.

  Answered 5 months ago by Anonymous

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Q: QuestionCan this tv connect to a coaxial cable for reception?

Asked 5 months ago by Moondoggie.

• A:Answer Yes

  Answered 5 months ago by user580461Verified Purchase

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Q: QuestionWhat are exact dimensions on this

Asked 6 months ago by Anonymous.

• A:Answer Without the feet attached, the dimensions of this TV are as follows: (W x H x D) 48.30" x 28.00" x 3.20". Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: Questionwhat do you mean by limited warranty 1 year? what all things are covered in this service?

Asked 6 months ago by 421.

• A:Answer All new TCL TVs come with a standard one-year manufacturer's warranty. You can visit https://www.tcl.com/us/en/warranty/tv-warranty for more specific warranty questions. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionDoes this TV comply with ANSI E1.50-1?

Asked 6 months ago by Benny.

• A:Answer Yep

  Answered 5 months ago by KoobLVerified Purchase

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Q: QuestionIs this tv able to be hung on a wall mount?

Asked 6 months ago by EachWheel.

• A:Answer Yes it is

  Answered 5 months ago by KoobLVerified Purchase

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